✨ Polaris (& PP) Retrofits: Schedule, ....

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Old Sep 26, 19, 10:18 am   -   Wikipost
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Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 18 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete. New deliveries (4) in 2019-2020 will come with Polaris and Premium Plus from the factory.

767-300ER - As of Sept 26 2019, 23 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 14 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 17 ships (14 former 2-cabin 76C and 3 used ships from Hawaiian).
- Remaining 7 aircraft will remain in the 2-class Diamond BF seat configuration

767-400ER - None updated yet but modifications set to begin in 2020.

777-200ER - As of Sept 26, 2019, 29 of the 51 aircraft have been reconfigured with Polaris and Premium Plus seats.
- United says all 777-200ER will be complete through 2020
- Configuration will have 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration will be 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - None modified yet but slated to begin in late 2019. 13 787-9s ordered for 2020 delivery will come with Polaris and Premium Plus.

787-10 - 9 of 14 787-10s have been delivered. All come with Polaris and Premium Plus cabins factory-installed.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats
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Old Oct 7, 19, 10:49 am
  #1906  
 
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Seems like my ORD - NRT route is going to be one of the very last to get the Polaris upgrade. A year ago I was shocked to get one of the mythical last minute plane changes to Polaris and scored a free Premium Plus seat.
Got another trip coming up in November. Fingers crossed!
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Old Oct 7, 19, 12:50 pm
  #1907  
 
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Originally Posted by EpsilonZer0 View Post
Seems like my ORD - NRT route is going to be one of the very last to get the Polaris upgrade. A year ago I was shocked to get one of the mythical last minute plane changes to Polaris and scored a free Premium Plus seat.
Got another trip coming up in November. Fingers crossed!
It's a place holder for the time being. Still a good chance the aircraft might be swapped to a Polaris configured plane.
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Old Oct 7, 19, 5:06 pm
  #1908  
 
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Originally Posted by phkc070408 View Post
Well, the first 788 just went in for MOD.

Now I just thought of something. When this plane reenters service, until it gets a dedicated route, how are they going to avoid downgrading up to 8 Polaris passengers every time this plane is flown? My only guess is it will be assigned a specific route, and that route will have limited J capacity for sale. If the chosen route is a daily route, requiring a non-polaris 788 on alternate days, those days will be great for upgrades. Maybe they could put it on a 3X weekly route to start and then shift it to a daily route once the second 788 returns.
Maybe they only sell 28J seats and 8 passengers/nonrevs on DEN-NRT or IAD-PEK get lucky once in a while?
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Old Oct 7, 19, 6:19 pm
  #1909  

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Or maybe they'll throw them on a domestic route until enough of them have been converted.
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Old Oct 7, 19, 7:31 pm
  #1910  
 
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Originally Posted by diburning View Post
Or maybe they'll throw them on a domestic route until enough of them have been converted.
Probably the most likely. 28J matches the ps 752 and the 772 HD. There will need to be some familiarization for cabin crew. The first plane likely won’t be out before the end of the year so we’re talking it flying Jan-Feb until the next one or two get modded.
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Old Oct 7, 19, 8:57 pm
  #1911  
 
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Incidentially, when is the first new 789 (J, PP, E+, E) scheduled to be delivered from Boeing?
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Old Oct 8, 19, 7:57 am
  #1912  
 
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Originally Posted by usbusinesstraveller View Post
Probably the most likely. 28J matches the ps 752 and the 772 HD. There will need to be some familiarization for cabin crew. The first plane likely won’t be out before the end of the year so we’re talking it flying Jan-Feb until the next one or two get modded.
Still a wild mismatch in the Y cabin though. I think blocking 8J inventory and running it on the normal 788 routes is most likely.
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Old Oct 8, 19, 9:35 pm
  #1913  
 
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Originally Posted by cesco.g View Post
Incidentially, when is the first new 789 (J, PP, E+, E) scheduled to be delivered from Boeing?
Early 2020, probably around the same time the first 788 is out of mod.
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Old Oct 9, 19, 1:17 am
  #1914  
 
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Originally Posted by findark View Post
Still a wild mismatch in the Y cabin though.
That never stopped them before. — *ahem 772s and 763s

Originally Posted by findark View Post
I think blocking 8J inventory and running it on the normal 788 routes is most likely.
This could be feasible on on some of the 3x weekly routes to start. I can’t see Kirby giving away 8 upgrades on every off-day of a daily route.
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Old Oct 9, 19, 7:36 am
  #1915  
 
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Originally Posted by phkc070408 View Post
This could be feasible on on some of the 3x weekly routes to start. I can’t see Kirby giving away 8 upgrades on every off-day of a daily route.
They were doing 16 of them every flight for the 76Ls.
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Old Oct 10, 19, 1:35 am
  #1916  
 
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Originally Posted by findark View Post
They were doing 16 of them every flight for the 76Ls.
How true that is.

There really wasn’t another way to enter those into the system without eating the revenue. This time there is, either a 3x weekly route or domestic t-con.
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Old Oct 10, 19, 3:43 am
  #1917  
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Originally Posted by PsiFighter37 View Post
Maybe they only sell 28J seats and 8 passengers/nonrevs on DEN-NRT or IAD-PEK get lucky once in a while?
IAD-PEK went from 744 to 772 and now 788. I know the demand is based on a lot of government and diplomat travels, so the demand fluctuates.

I do about one RT a month between DC and Beijing, and often I have difficulty finding J space (or good seats) in the J cabin because they are often booked. I have ended flying through EWR/ORD/SFO instead. Hope this route can become a 789 routes once the 788s get down to 28J fleet-wide.
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