Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
#197
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,278
Just boarded flight UA 850 PEK-ORD. My partner and I got PJs and we saw FA proactively offering them to those sitting on the first class cabin of the three-class 772.
#198
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,300
The criterion is average of 12 hours for the RT. SFO-TPE pulls the average over 12.
#199
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.8MM
Posts: 6,278
I was on UA851 just few days ago.
Me: "Do you by any chance have PJs loaded on this flight?"
FA: "No, I am sorry, we have a supply issue and are currently out of stock."
#201
#202
Join Date: May 2010
Location: Chicago
Programs: UNITED 1K, THAI ROP GOLD, Marriott PLAT, Hilton Gold
Posts: 95
was on UA6 feb 15 and they had PJ's and bed liners IAH to NRT (full flight in C)
was on UA7 Feb 27 and they had PJ's and bed liners NRT to IAH (Full flight in C)
No issue whats so ever. Feb 27 had a fantastic crew.. double servings of the ice cream sundae..
was on UA7 Feb 27 and they had PJ's and bed liners NRT to IAH (Full flight in C)
No issue whats so ever. Feb 27 had a fantastic crew.. double servings of the ice cream sundae..
#204
Join Date: Jan 2001
Location: Corvallis, OR, USA
Programs: UA GS; Hilton, Marriott, Hyatt; AMEX Plat; Hertz
Posts: 312
UA870 SYD - SFO on Sunday - only one pair on board, which I grabbed. FA said I should have auctioned them on eBay since she had at least 8 requests for them.
#205
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,885
#206
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,198
I like the approach That said, I have failed to get PJ's on multiple flights, sent info to 1K Voice and .............................crickets. No response in over a week. I suspect comp might not be flowing in the near future.
#207
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 849
Sent a message to customer care and was offered $200 TC. Also told that the stock issue has been resolved and "Eligible United Polaris cabins are now stocked to our standard levels to ensure we can deliver on our promise."
#209
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,124
#210
Join Date: Nov 2015
Location: PDX
Programs: AS MVPG 75K, BA Silver, AC, AF/KL, AV, VS | Hilton, Hyatt, Marriott
Posts: 454
Today's HKG-SFO flight: PJs were not proactively offered but after the meal service I asked a passing FA for some and she returned with one. I didn't see anyone in my section wearing them so I can't tell if the supply issue is resolved or I got the only one.