Jun 27, 2017, 3:03 pm
Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
Feb 28, 2019, 8:44 pm
#181
Join Date: Aug 2003
Location: Massachusetts
Programs: UA GS/3MM; American EXP; Hilton Diamond; Bonvoy Lifetime Titanium
Posts: 272
No pajamas today on HKG-EWR. Flight attendant said there were non on her inbound from ORD. Twitter support directed me to contact Global Services when I asked if I had missed the announcement of anothrr downgrade in Polaris services.
Mar 1, 2019, 3:00 pm
#185
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,152
Mar 1, 2019, 5:34 pm
#186
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,932
Mar 2, 2019, 9:31 am
#187
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Mar 2, 2019, 10:25 am
#188
FlyerTalk Evangelist
Join Date: Apr 2003
Programs: UA*Lifetime GS, Hyatt* Lifetime Globalist
Posts: 12,309
“A United spokesperson confirmed the issue, explaining that the problem is partially due to increased port activity related to Chinese New Year, even though the PJs are manufactured in India.”
Mar 2, 2019, 1:12 pm
#189
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,189
The Lunar New Year is celebrated throughout Asia so it's no surprise it can have a ripple effect on the closest ports that DON'T shut down for the celebration.
Mar 2, 2019, 1:48 pm
#190
Join Date: Nov 2005
Location: LAX
Programs: UA 1K MM; Bonvoy Titanium; most other FF programs...
Posts: 654
So, I am flying SFO-HKG tomorrow (3/1/19) and wondering... do I pack my own PJs or do we think United will provide given the "supplier issues"?
Tweeted yesterday to @UNITED asking the same question and no response...
Tweeted yesterday to @UNITED asking the same question and no response...
Mar 2, 2019, 2:19 pm
#191
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
And, it's not like this is the first year ever to have a CNY. If there is "increased port activity related to Chinese New Year," it probably happens every year, no? And, if so, PLAN AROUND IT!
Mar 2, 2019, 2:21 pm
#192
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,413
Remember, this is the airline that catered economy meals in F from DEN for six months rather than arrange for alternative F catering.
Mar 2, 2019, 8:38 pm
#193
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 860
No PJ on UA872
Just boarded UA872 and asked a CA for a medium PJ. She told me they don’t have PJs on short 10 hours flight like these and that they never have. When I told her I’ve had them every time I flew 872, she shrugged and walked away.
Mar 2, 2019, 8:55 pm
#194
Join Date: Apr 2014
Location: HND, NRT
Programs: UA Gold (1K 2016–2023 by miracle extensions; RIP 1K status), 1MM
Posts: 220
I find it ironic that there's a shortage, I was in Row 20 (Premium +) on a IAD NRT on 2/26 and as everyone was getting settled up in Polaris an FA was walking around that cabin with a stack of PJs asking if anyone wanted them, no doubt turning more people on to their availability and setting up more pax for disappointments on future flights.
Mar 2, 2019, 9:10 pm
#195
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 2MM
Posts: 5,056
