Last edit by: narvik
Recent changes to United's policy on pajamas and slippers increased the official availability from flights '12+ hours' to flights '14+ hours'.
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
There are currently (October/November 2023) mixed reports about actual availability, with some shorter than 14-hour flights still being provisioned with pajamas and slippers.
The printed on-board menu reads:
"Sleep soundly in the sky
Slippers are available by request on all international flights, along with pajamas for flights scheduled 14+ hours.
Ask your flight attendant if you'd like them."
Previous Wiki updated February 22, 2023, left here until final eligible routes can be established:
"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE , AKL , HKG , CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK , DEL, BOM, HKG, PVG, CPT, JNB
ORD - NRT, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20
Pajamas in Polaris -- Experiences, How to Request UA PJs, Changing Logistics, ....
#391
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,851
Basically the same. The back of the top has POLARIS writ large across it. The material feels a tad thinner than when they first came out.
#392
Join Date: Jan 2011
Location: Washington, D.C.
Programs: AA, but I play the field
Posts: 1,431
Has UA heard the pajama complaints? Or maybe we just got lucky
Reporting live from UA 101:
- I asked for the pjs and mattress pad during the PDB service, indicating that later would be fine. The FA was friendly about it, but got a bit of a worried look on her face, and insisted on getting them right away. That did predictably start a bit of a PJ rush, about which I felt bad.
- But it turned out there was an entire large bin full of them -- I had an excellent view of it from my seat.
- After the initial scurrying around to fulfill requests the FAs later walked the aisles offering them to those who hadn't gotten them. specifically requested (although I think by that time there may have only been large remaining). And J is completely full.
- It seems like there are about 10 other ways to arrange distribution of these to make it less stressful for the FAs, eg. have them take written orders for PJs when taking meal orders, to be delivered later. Or put larges on everyone's seat as a default, and have a supply of smalls in the bin for people who want to swap.
- But of course it all starts with provisioning enough to begin with. Here's hoping it's part of a trend!
#395
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,882
Reporting live from UA 101:
- I asked for the pjs and mattress pad during the PDB service, indicating that later would be fine. The FA was friendly about it, but got a bit of a worried look on her face, and insisted on getting them right away. That did predictably start a bit of a PJ rush, about which I felt bad.
- But it turned out there was an entire large bin full of them -- I had an excellent view of it from my seat.
- After the initial scurrying around to fulfill requests the FAs later walked the aisles offering them to those who hadn't gotten them. specifically requested (although I think by that time there may have only been large remaining). And J is completely full.
- It seems like there are about 10 other ways to arrange distribution of these to make it less stressful for the FAs, eg. have them take written orders for PJs when taking meal orders, to be delivered later. Or put larges on everyone's seat as a default, and have a supply of smalls in the bin for people who want to swap.
- But of course it all starts with provisioning enough to begin with. Here's hoping it's part of a trend!
Unfortunately, UA won't adopt your suggestion.
Only people want PJs and get them. There are many people who do not read the meal menu. So, they won't order any PJ on eligible flights, which save UA money.
#396
Join Date: Aug 2016
Location: LAX/IAD
Programs: UA Gold
Posts: 162
was on IAD-HND flight and asked for pajamas after the first meal service. The stash was in the overhead bin next to me and was sealed. I want to say I was probably the only person on that 14hr flight to request them unless they had another stash elsewhere! Didnt see anyone else wearing pajamas either!
#397
Join Date: Dec 2004
Location: San Antonio, TX
Programs: UA 1K, Hilton Honors Diamond, Starwood Platinum Preferred
Posts: 288
was on IAD-HND flight and asked for pajamas after the first meal service. The stash was in the overhead bin next to me and was sealed. I want to say I was probably the only person on that 14hr flight to request them unless they had another stash elsewhere! Didnt see anyone else wearing pajamas either!
#399
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,643
I just came off CPT- IAD today, a 16 hour flight. I asked for pajamas and slippers for myself and DH. The purser said they were not loaded on. She said that was unacceptable, gave me a $50 e voucher and my husband got 2500 miles as compensation. She told me to send an email to customer service to let them know I was unhappy. I will follow up. It is unacceptable not to have the pajamas and slippers for such a long and expensive flight. I'm glad I brought along a very old pair that I planned to toss and replace with the new pajamas so I had something comfortable to wear.
Last edited by susiesan; May 28, 2023 at 7:45 am
#403
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,579
Where would the space for a changing cubby come from? It would not be significantly smaller. Likely would mean 1 less lav, which in the end would be worse than a lav occasionally being used for changing.
#404
Join Date: Mar 2005
Location: Kansas City, MO
Programs: AA Gold
Posts: 3,643