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Polaris Pajamas -- Experiences, How to Request, Changing Logistics, ....

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Old Dec 18, 21, 3:26 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
  
Last edit by: gordo6
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"On flights longer than 12 hours, we also offer 100% cotton pajamas upon request." (https://www.united.com/web/en-US/con...laris-FAQ.aspx )
Pajamas are provisioned for about half of the eligible seats.
Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, TPE *, AKL *, HKG *, CTU, SYD, TLV, SIN
EWR - TLV, NRT, PEK *, DEL, BOM, HKG, PVG *
ORD - NRT *, PEK, PVG, HKG
LAX - PVG, SYD, MEL
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLWEAAQV7X
New flights have been added, and some flights ended)
* reports of missing pajamas in early 2019; may be supply issue affecting whole system.

Note: United employee shop sells pajamas for $9.99 a pair as of 12/10/20

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Old May 18, 22, 11:26 pm
  #346  
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Originally Posted by SuperFlyBoy View Post
Didn't United state at one point in time some years ago that a flight over 10 hours would be eligible for PJ handouts??

SFO-FRA is said to be about 11 hours...
It was 12 hour block time cutoff. Europe routes basically didn’t qualify. Seems like that has been relaxed which is a nice thing
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Old May 19, 22, 12:50 pm
  #347  
 
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Originally Posted by WineCountryUA View Post
No, only aware of the 24 hour RT threshold
This thread's wiki and here listed the previously qualifying PJ flights.
I suppose they haven’t updated the list recently? EWR-CPT shows just under 15 hours..
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Old May 19, 22, 2:39 pm
  #348  
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Originally Posted by Cthunder86 View Post
I suppose they haven’t updated the list recently? EWR-CPT shows just under 15 hours..
This list were from years ago and archived on FT, not aware UA has a published list today

But EWR-CPT is a pretty safe bet for having PJs
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Old Jun 11, 22, 1:43 pm
  #349  
 
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Any recent experiences on whether SFO-FRA or FRA-SFO gets pajamas? I know it doesn't qualify under the 12 hour rule but have heard there might be some recent relaxing of this and at least FRA-SFO is blocked for pretty close to 12h.
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Old Jun 11, 22, 3:09 pm
  #350  
 
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Originally Posted by launchylaunchbos View Post
Any recent experiences on whether SFO-FRA or FRA-SFO gets pajamas? I know it doesn't qualify under the 12 hour rule but have heard there might be some recent relaxing of this and at least FRA-SFO is blocked for pretty close to 12h.
See photo of menu below USA OUTBOUND-EUROPE offering the full suite of sleep extras

Last edited by evol; Jun 11, 22 at 3:15 pm Reason: found reference image
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Old Jun 11, 22, 5:12 pm
  #351  
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Same question for SFO-TYO. Are they hooking up Polaris with PJs now? Also sub 12hr
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Old Jun 12, 22, 1:00 am
  #352  
 
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Originally Posted by uastarflyer View Post
Same question for SFO-TYO. Are they hooking up Polaris with PJs now? Also sub 12hr
No PJ for UA838 two days ago.
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Old Jun 12, 22, 7:44 am
  #353  
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Originally Posted by evol View Post
See photo of menu below USA OUTBOUND-EUROPE offering the full suite of sleep extras
Originally Posted by ithinkurdumb View Post
No PJ for UA838 two days ago.
to the double standard
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Old Jul 11, 22, 6:36 am
  #354  
 
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Originally Posted by evol View Post
See photo of menu below USA OUTBOUND-EUROPE offering the full suite of sleep extras
I had high hopes, but no PJs on UA 44 (SFO-ZRH) on July 10 (I asked). Their July menu does not mention PJs anymore -- only on flights longer than 12 hours.

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Old Jul 11, 22, 7:02 pm
  #355  
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PJ on the previous menu was obviously a glitch.
I am more concerned that the mattress pads are omitted too. I sure hope they will stay!!!
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Old Jul 17, 22, 12:45 am
  #356  
 
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Originally Posted by uastarflyer View Post
to the double standard
​​​​​​​That was my first NRT-SFO for many years, but I don’t think PJs were ever offered.

Originally Posted by tomst View Post
I had high hopes, but no PJs on UA 44 (SFO-ZRH) on July 10 (I asked). Their July menu does not mention PJs anymore -- only on flights longer than 12 hours.

Similar menu on UA871 yesterday. PJs weren’t proactively offered but were available (along with mattress pads) when asked. FA even suggested using the L2 lav

Comparing to PJs, I’m much more concerned about the lack of sundaes despite showing on the menu.
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Old Today, 9:49 pm
  #357  
 
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Anyone flown on HND-ORD recently with pjs and mattress pads? Flight currently blocked for 11 hr 35 min
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