Jan 19, 2017, 10:35 pm
Last edit by: WineCountryUA
Award ticketing options/service fees
There are no longer any fees for worldwide UA award cancellation or mileage redeposit done pre-travel including UA partner awards
8 Nov 2022
As part of the 2023 MileagePlus program updates award redeposit fees are being removed for all levels beginning 1 Jan 2023
**This does not apply to redepositing after a no-show**
https://www.united.com/en/us/fly/mil...whats-new.html
https://www.united.com/ual/en/us/fly...icketing.html
Archive: UA Award tkt change/cancellation/redeposit/fees Q&As: No fees pre-travel
There are no longer any fees for worldwide UA award cancellation or mileage redeposit done pre-travel including UA partner awards
8 Nov 2022
As part of the 2023 MileagePlus program updates award redeposit fees are being removed for all levels beginning 1 Jan 2023
**This does not apply to redepositing after a no-show**
Originally Posted by United award ticket redeposit fee removal
All redeposit fees associated with canceling award travel have been removed, so you have more choice and control over managing plans. United is committed to meeting customer expectations by providing more flexibility throughout the travel experience.
https://www.united.com/ual/en/us/fly...icketing.html
Archive: UA Award tkt change/cancellation/redeposit/fees Q&As: No fees pre-travel
UA Award tkt change/cancellation/redeposit/fees Q&As: No fees pre-travel
Jan 9, 2023, 3:28 pm
#16
Join Date: Jan 2023
Posts: 3
I thought the same. But last month after I canceled two rewarded tickets, the miles didn't get redeposited. It showed up as a future credit and I had to call the agent to refund it to me.
The two rewarded tickets were changed several times before I canceled though.
The two rewarded tickets were changed several times before I canceled though.
Jan 9, 2023, 3:46 pm
#17
Join Date: Feb 2017
Posts: 258
Is it common for United to show phantom space on their own metal? EWR to SFO flight is showing IN space but erroring out when I am trying to book. Called agent and she sees it too but then transferred to supervisor and they said space isn't available on the 8:15am flight even though it's showing as available but she did mention the 6:15am is available.
Jan 12, 2023, 6:46 pm
#18
Join Date: Sep 2015
Location: Santa Barbara, CA, Park City, UT
Programs: AA EXP, Delta Plat, Marriott Plat,Hilton Diamond, Hyatt Globalist, IHG Plat
Posts: 902
Award travel redeposit fees
I thought I’d read that there is a fee to redeposit for travel from Europe, Asia etc to US, no? On United metal.
Jan 12, 2023, 8:17 pm
#19
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Prior to that, while ex-USA had not fees, UA could have changed a fee for other award tickets but had issued a waiver on these fees. So there have not been fees for some time in reality.
Last edited by WineCountryUA; Jan 12, 2023 at 8:28 pm Reason: link
Jan 15, 2023, 9:55 am
#20
Join Date: Dec 2020
Posts: 12
Are mileage tickets refundable? Can I use my mileage to buy a ticket for my wife?
My wife Might want to travel 3 months from now. I think mileage tickets are refundable, so that would be my preference.
My wife doesn't have enough, but I do. Can I book a ticket for her with my miles?
Thanks for your help. The info on United.com is so confusing...
My wife doesn't have enough, but I do. Can I book a ticket for her with my miles?
Thanks for your help. The info on United.com is so confusing...
Jan 15, 2023, 9:58 am
#21
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,404
Yes on both counts. If she chooses not to fly, you need to cancel the ticket prior to departure to avoid a $125 no-show fee.
Jan 15, 2023, 11:00 am
#22
Join Date: Sep 2013
Location: Charleston WV Area
Programs: 12 year UAL GS, LT Hilton Diamond, Hyatt Globalist, Marriot Titanium, AA Plat Pro
Posts: 122
I book flights via my mileage plus account on frequent basis for my wife and my daughters. Just make sure to set up her profile as the passenger instead of you as the default which I have screwed up a time or two when I was in a hurry or not concentrating.
Jan 18, 2023, 2:07 pm
#23
Join Date: Mar 2006
Location: SEA
Programs: Delta PM 1MM™, Alaska MVPG75K, Marriott LTTE, United SE, Hertz PC, National EE
Posts: 453
Jan 18, 2023, 2:24 pm
#24
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,404
Jan 19, 2023, 11:52 am
#25
Join Date: Jul 2018
Location: Ventura
Programs: Gov't Travel Aficionado, UA Plat
Posts: 288
Not sure if this is new to the community, but the removal of award fees opens up a loophole that was really only available to 1Ks/GS.
You know how UA raised the cost of *A award bookings and changed their close in booking fee from $ to essentially a mileage surcharge? Well the way I’ve found to avoid both of those is to book a multi-city itinerary. The first flight will price out as you’d expect with extra cost, but the second flight will be old award chart pricing. Book the itinerary then cancel the first flight. Easy peasy.
It used to be this maneuver would cost a change/cancel fee for platinum and below, but I guess not anymore.
You know how UA raised the cost of *A award bookings and changed their close in booking fee from $ to essentially a mileage surcharge? Well the way I’ve found to avoid both of those is to book a multi-city itinerary. The first flight will price out as you’d expect with extra cost, but the second flight will be old award chart pricing. Book the itinerary then cancel the first flight. Easy peasy.
It used to be this maneuver would cost a change/cancel fee for platinum and below, but I guess not anymore.
Jan 19, 2023, 12:40 pm
#26
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,404
Not sure if this is new to the community, but the removal of award fees opens up a loophole that was really only available to 1Ks/GS.
You know how UA raised the cost of *A award bookings and changed their close in booking fee from $ to essentially a mileage surcharge? Well the way I’ve found to avoid both of those is to book a multi-city itinerary. The first flight will price out as you’d expect with extra cost, but the second flight will be old award chart pricing. Book the itinerary then cancel the first flight. Easy peasy.
It used to be this maneuver would cost a change/cancel fee for platinum and below, but I guess not anymore.
You know how UA raised the cost of *A award bookings and changed their close in booking fee from $ to essentially a mileage surcharge? Well the way I’ve found to avoid both of those is to book a multi-city itinerary. The first flight will price out as you’d expect with extra cost, but the second flight will be old award chart pricing. Book the itinerary then cancel the first flight. Easy peasy.
It used to be this maneuver would cost a change/cancel fee for platinum and below, but I guess not anymore.
Jan 25, 2023, 10:27 pm
#27
Join Date: Jul 2018
Location: Ventura
Programs: Gov't Travel Aficionado, UA Plat
Posts: 288
UA should be recalculating the price, but I guess I’m not shocked if they’re not. However, if the second leg is a partner leg — which it sounds like it is in this situation — it’s possible that the change will error out if there’s not additional inventory on the target flight.
Feb 2, 2023, 12:19 am
#28
Join Date: Mar 2020
Programs: United Platinum, AA Plat Pro, Hyatt Globalist, IHG Plat Elite
Posts: 49
Might be a simple question, but does anyone know if you can cancel a booking containing a confirmed MileagePlus J upgrade? Hoping to get my miles/co-pay refunded as well as the original fare back as United credit. I saw some conflicting reports while searching so I'm not sure.
Feb 2, 2023, 12:26 am
#29
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Might be a simple question, but does anyone know if you can cancel a booking containing a confirmed MileagePlus J upgrade? Hoping to get my miles/co-pay refunded as well as the original fare back as United credit. I saw some conflicting reports while searching so I'm not sure.
Canceling just the upgrade, that gets trickier and in some corner cases can not be done (or only done at the airport).
Feb 2, 2023, 12:33 am
#30
Join Date: Mar 2020
Programs: United Platinum, AA Plat Pro, Hyatt Globalist, IHG Plat Elite
Posts: 49
Oh gotcha, thanks for the tip. Could I cancel the booking online or do I have to call in for them to trigger the miles re-deposit?