Dec 27, 2016, 9:23 pm
Last edit by: WineCountryUA
United's Announcement and FAQ
Kacee's Interpretation
Main Impact Since October 6
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
Kacee's Interpretation
Main Impact Since October 6
- Fee Changes such as platinum members are subject to various award fees
- No more free stopover - replaced with Excursionist Perk
- Agents no longer have the ability to find routings that do not show up on united.com
- Manually constructing trips using multi-city search results in multiple award fares being charged
- Changing any segment MIGHT require current availability for all existing Os&Ds in the PNR (as if a brand new booking is made) - YMMV
- Singapore Airlines segments are priced separately (add-ons)
Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
UA award booking,change questions/fees/issues/routing/excursionist problems {Archive}
Dec 9, 2018, 8:56 am
#2881
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,977
Booked a mileage plus award ticket from SFO to BKK (United and then Thai) via tpe. I currently have about 15 hours in TPE, but there is a flight that is 24 hours and 20 minutes later. I asked the booking agent but no luck. Any tips, or ways around, to somehow grab this slightly more than 24 hour layover?
thanks!!
thanks!!
Dec 9, 2018, 10:36 am
#2882
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
With UA all you can do is hope for a schedule change which lets UA break the fare rules and give you a free stopover. With TG, you may ask on arrival. Highly unlikely, but it's always possible that the flight you are on is overbooked and at risk of oversale and TG is happy to move you.
As others note, be 100% certain before leaving the desk that the remainder of your ticket is intact and then verify the same after your flight as well.
As others note, be 100% certain before leaving the desk that the remainder of your ticket is intact and then verify the same after your flight as well.
Dec 10, 2018, 7:04 am
#2883
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Watch for schedule changes - if it moves 21 minutes total on either leg, you're golden.
Dec 11, 2018, 12:50 pm
#2884
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,859
If I book FRA-JNB as an award and SFO-FRA opens up at later date can I change the award to SFO-FRA-JNB without releasing the FRA-JNB seats?
Dec 13, 2018, 9:22 am
#2885
Join Date: Oct 2013
Posts: 122
Is there a blackout period for saver award?
I am looking at some last minute award booking for Christmas, and wondering if X/XN will open at last minute (like 2~3 hours before flight). Plan to fly out on 12/21 or 22nd.
I am looking at some last minute award booking for Christmas, and wondering if X/XN will open at last minute (like 2~3 hours before flight). Plan to fly out on 12/21 or 22nd.
Dec 13, 2018, 9:44 am
#2886
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
There are no blackout periods for saver awards, but there's also no guarantee that X/XN will open at the last minute. The 21st and 22nd will be pretty heavy travel days.
Dec 13, 2018, 10:24 am
#2887
Join Date: Oct 2013
Posts: 122
thanks! I will take the chance, since it is quite late, and the price is already very high. Worst case, I will book a YN fare.
Dec 13, 2018, 10:34 am
#2888
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
I'm not saying that's likely, but it's definitely possible. If I were planning to do this, I'd keep a very watchful eye on inventory and the weather.
Dec 13, 2018, 12:47 pm
#2889
Join Date: Nov 2010
Posts: 1,653
I booked FRA - DEL - BOM // BLR - FRA on one ticket
I just landed in DEL and am suppose to fly to BOM in 10hrs from now. However, I no longer want to continue to BOM.
Can I skip the DEL - BOM leg? Can I call United and get them to remove the flight? I'm 1k.
I'm going to call United in the next hour to try. I'll update here if no one responds before.
I just landed in DEL and am suppose to fly to BOM in 10hrs from now. However, I no longer want to continue to BOM.
Can I skip the DEL - BOM leg? Can I call United and get them to remove the flight? I'm 1k.
I'm going to call United in the next hour to try. I'll update here if no one responds before.
Dec 13, 2018, 4:19 pm
#2890
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,393
You cannot skip the DEL-BOM sector; your return will be canceled and all of your miles will be forfeit (i.e. no refund for the unflown return). If inventory is still available on BLR-FRA, you should be able to drop the segment by changing the ticket. If there is no inventory left, it's worth a try to drop it, but not likely to work.
Dec 14, 2018, 3:57 pm
#2891
Join Date: Aug 2000
Location: DSM
Programs: AA Platinum, Hilton Diamond, Marriott Platinum, Fairmont Platinum, United Silver, National Exec
Posts: 1,035
Possible to add a domestic USA segment to an existing USA->International award ticket
Booked two one way business class tickets from ORD->ICN->SIN->MLE a couple of weeks ago (all on partner carriers). At the time I booked, there was no domestic saver award segment available from my hometown airport to ORD. Now that there is saver availability, can I add that segment without having to start over (which I wouldn't risk)?
I tried searching on this topic but couldn't get a specific answer to this question.
Thanks!
I tried searching on this topic but couldn't get a specific answer to this question.
Thanks!
Dec 14, 2018, 4:02 pm
#2892
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,362
Dec 15, 2018, 6:54 am
#2893
Join Date: Nov 2000
Location: San Francisco
Programs: 1K 2.2MM
Posts: 2,352
"Refare" an award ticket once travel begins....
I have a RT SFO-SYD outbound in Saver Business, return in Standard Business, all UA metal. If a return in Saver opens up once I have flown the first segment, can I still re-fare to the lower award or is it too late? I think I can since its not *A but can't find any recent posts on this scenario. (Not sure why I always forget to book 2 OWs --- there are certain advantages to that sometimes for all UA flights or not?)
Dec 15, 2018, 7:45 am
#2894
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,337
Yes, you can refare and get the miles back if saver business opens up. You're a 1K (based on your profile) so you can do this for free.
-RM
-RM
Dec 15, 2018, 9:06 am
#2895
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,420