Check Your UA Itineraries for Schedule Changes and what to do after one [Archive]
May 13, 2018, 12:32 pm
#1831
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,448
Technically it doesn't matter how long you wait, or whether it auto-accepts - particularly if you tell them "I was waiting to see if there would be another schedule change" - though an unhelpful agent may not agree with me on this point.
May 13, 2018, 12:43 pm
#1832
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
But seriously, thank you ^ and if Im not able to do the crazy redeye routing, I'm tempted to let it sit for at least 2-4 weeks and see what happens
May 13, 2018, 2:26 pm
#1833
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,405
Code:
V FARE BASIS BK FARE TRAVEL-TICKET AP MINMAX RTG 1 Y Y X 3052.00 ---- - -/ - 595 PASSENGER TYPE-ADT AUTO PRICE-YES FROM-SFO TO-LAS CXR-UA TVL-13MAY18 RULE-2000 DFR/11 FARE BASIS-Y NORMAL FARE DIS-N VENDOR-ATP FARE TYPE-EU OW-ECONOMY UNRESTRICTED USD 2839.07 0595 E20APR17 D-INFINITY FC-Y FN- SYSTEM DATES - CREATED 20APR17/1928 EXPIRES INFINITY PUBLISHED RTG SFO-LAS/UA595 /TAR-DRG1 EF-20APR17 DIS-INDEF MAP CONSTRUCTED LEFT TO RIGHT AND RIGHT TO LEFT 1. SFO-LAX-LAS
As WineCountryUA mentioned, as of now the app's SDC rules are incredibly lenient and may offer you that, but I would be shocked if an agent was willing to do it. However, it can't hurt to ask.
Possibly valuable to annotate the PNR with something to the effect of "this is the best available now, but allow a free change back if something is added". But also refund and fly WN is a decent option.
May 13, 2018, 2:34 pm
#1834
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,849
Letting it sit and wait is in your favor! I have found on schedule changes I will let it sit, let it percolate, then see what happens closer to the travel date.. if no additional schedule changes have happened (which is unlikely in this case as the travel date is far off ) you will always find a solution. I find the premier representatives will book you in a higher class of service on a flight that will work in your favor. This helps with upgrade opportunities as well. So hang tight for a while have nothing to lose. My main line is I'm sorry the schedule doesn't work for me. I further stated that well my flights seem to have changed and I didn't authorize those, and the new itinerary doesn't work for me. And I repeat that! good luck and keep us posted
May 13, 2018, 4:26 pm
#1835
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,459
Seems like you got enough good feedback already, but just chiming in to add that I never deal with schedule changes immediately. I just make a note to myself, and then wait until I am certain of my travel plans to call and fix if needed.
May 13, 2018, 11:14 pm
#1836
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,386
If 15 minutes makes a difference, you might be able to go SFO-IAH-LAS, with a 9:12 AM arrival.
May 14, 2018, 8:43 am
#1837
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Thank you all for the feedback and input ^ and I'm going to let it sit with the un-accepted schedule change thru the end of the month/first week of June and see what happens w/r/t any additional schedule changes
May 14, 2018, 9:03 am
#1838
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,849
Bear in mind, while you'll let it sit and not accept the schedule change (in my experience it will change without your approval) it's not an issue because once you call in they can see that and will always override. So no concern if you see the change
May 14, 2018, 9:35 am
#1839
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,459
I'm not sure that there is any negative consequence to leaving unacknowledged changes, but I have noticed that the app treats the segments as waitlisted (for your original booking class) and won't let you change seats until you accept on the desktop site.
May 14, 2018, 9:44 am
#1840
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
As noted you can accept immediately and just tell the agent there was a change when/if you need to call in.
I'm not sure that there is any negative consequence to leaving unacknowledged changes, but I have noticed that the app treats the segments as waitlisted (for your original booking class) and won't let you change seats until you accept on the desktop site.
I'm not sure that there is any negative consequence to leaving unacknowledged changes, but I have noticed that the app treats the segments as waitlisted (for your original booking class) and won't let you change seats until you accept on the desktop site.
May 14, 2018, 10:13 am
#1841
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,459
Thanks, haven't had personal experience with that, but it makes sense given the other indicators.
May 14, 2018, 10:22 am
#1842
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
As noted you can accept immediately and just tell the agent there was a change when/if you need to call in.
I'm not sure that there is any negative consequence to leaving unacknowledged changes, but I have noticed that the app treats the segments as waitlisted (for your original booking class) and won't let you change seats until you accept on the desktop site.
I'm not sure that there is any negative consequence to leaving unacknowledged changes, but I have noticed that the app treats the segments as waitlisted (for your original booking class) and won't let you change seats until you accept on the desktop site.
I just looked at my reservation via the website and the schedule change auto-accepted! And I know I never clicked "accept the change "
And an app question-when I looked at my reservation after the schedule change via app (iPhone/current app version), there is no notification on the reservation that there has been a schedule change as there is when you view a reservation via the website-is that normal?
May 14, 2018, 10:25 am
#1843
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,386
Yes, that's normal. The app doesn't show schedule change notifications. Sometimes, it won't show anything at all; other times, it'll show a badly out-of-sync reservation full of waitlisted flights.
May 14, 2018, 10:40 am
#1844
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Actually, I'm not a fan of group flying, so if I'm the OP, I'm almost happy to land and manage things separately (groups have such inertia).
By the time OP lands, they might have gotten actually themselves out of the airport and checked-in. So all OP loses is the uber fare from LAS airport to the hotel.
By the time OP lands, they might have gotten actually themselves out of the airport and checked-in. So all OP loses is the uber fare from LAS airport to the hotel.
May 14, 2018, 11:25 am
#1845
Join Date: Jul 2012
Posts: 1,115
Strange goings on....
I just looked at my reservation via the website and the schedule change auto-accepted! And I know I never clicked "accept the change "
And an app question-when I looked at my reservation after the schedule change via app (iPhone/current app version), there is no notification on the reservation that there has been a schedule change as there is when you view a reservation via the website-is that normal?
I just looked at my reservation via the website and the schedule change auto-accepted! And I know I never clicked "accept the change "
And an app question-when I looked at my reservation after the schedule change via app (iPhone/current app version), there is no notification on the reservation that there has been a schedule change as there is when you view a reservation via the website-is that normal?
Per rule 24C of the CoC, they don't need to obtain your explicit approval to rebook you because of a schedule change, and the "choice" menu they show is pretty moot as at that point you've already been rebooked in the new schedule anyway. So don't take it too seriously, just treat it as an involuntary change notification and call in to make changes (or cancel) if it doesn't work for you.
Last edited by mozilla; May 14, 2018 at 11:38 am