Check Your UA Itineraries for Schedule Changes and what to do after one [Archive]
Aug 12, 2017, 12:11 pm
#1516
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,038
Today I woke up with yet another schedule-change on the just-rebooked flight - the flight-time changed by just one minute, but it is now operated by an A319 instead of the 739. Given this my chances to sit in F on that flight are probably nil and I should have gone with the IAH-routing as that still has the 739.
Do you think I stand a chance if I call in again and ask to modify the routing once more so I get back on the 739? Or will this be just a futile exercise?
Thanks for your feedback!
Greetings - Dirk
Aug 13, 2017, 4:38 pm
#1517
Join Date: Mar 2012
Location: BOS
Programs: UA 1K, Hyatt Globalist
Posts: 194
Aug 17, 2017, 3:21 pm
#1518
Join Date: Jul 2004
Location: YYZ, NYC, ORD
Posts: 151
UA SKD change, opportunity for better flights ?
Hi everyone,
I've got a P (first) class ticket to Hawaii and back. UA have changed schedules (5-10 minute difference) both ways and offer to make changes if I prefer different flights.
My routing is outbound 31OCT and inbound 08NOV :
YYZ/ORD - 320
ORD/LAX - 738
LAX/LIH - 752 (looks like lie flat seats)
ARNK
HNL/ORD - 772 (looks like lie flat seats)
ORD/YYZ - 739
Is there a better routing to be considered ? Looks like the transpacific segments are Polaris. Could I get better short haul equipment ?
I'm thinking that I'm already pretty happy with the schedule, but will appreciate recommendations.
I've got a P (first) class ticket to Hawaii and back. UA have changed schedules (5-10 minute difference) both ways and offer to make changes if I prefer different flights.
My routing is outbound 31OCT and inbound 08NOV :
YYZ/ORD - 320
ORD/LAX - 738
LAX/LIH - 752 (looks like lie flat seats)
ARNK
HNL/ORD - 772 (looks like lie flat seats)
ORD/YYZ - 739
Is there a better routing to be considered ? Looks like the transpacific segments are Polaris. Could I get better short haul equipment ?
I'm thinking that I'm already pretty happy with the schedule, but will appreciate recommendations.
Aug 17, 2017, 3:29 pm
#1519
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
If you want more time in your bed, you might consider HNL-EWR-YYZ on the return.
And on the outbound, you could look to connect to the DEN-LIH in a 757, flat bed.
And on the outbound, you could look to connect to the DEN-LIH in a 757, flat bed.
Aug 17, 2017, 3:43 pm
#1520
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
5-10 min isn't going to get you a lot of leeway.
Aug 17, 2017, 3:50 pm
#1521
Join Date: Jul 2004
Location: YYZ, NYC, ORD
Posts: 151
DEN/LIH not offered, you may be thinking of DEN/OGG.
In my experience, schedule changes of any length have opened up options - reschedule, reroute or 100% refund, though I desperately need the downtime in Hawaii.
Hmm, 764 HNL/EWR vs. 772 HNL/ORD. Thoughts on which has the better "P" product ?
Last edited by WineCountryUA; Aug 17, 2017 at 4:10 pm Reason: merging consecutive posts by same member
Aug 17, 2017, 8:27 pm
#1523
Join Date: Jul 2004
Location: YYZ, NYC, ORD
Posts: 151
Will see - EWR is best, though connecting service is operated by AC. May be a deal breaker...
Aug 17, 2017, 9:00 pm
#1524
Join Date: Mar 2014
Programs: Mileage Plus Global Services 2MM
Posts: 1,200
You might want to check out the wiki above. Normally it takes a 30 minute change (or change of seat config) for a no charge change. A 2 hour change gives you ability to cancel for total refund. Correct?
Aug 17, 2017, 10:27 pm
#1525
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
Yes this is correct, I believe it previously was any schedule change would allow cancel or change but I agree that having a 10 minute change won't significantly change your day (although I have gotten changes with an under 30 min change it makes the flight illegal with MCT). I highly doubt you will be able to cancel for a 20min change.
Aug 17, 2017, 11:14 pm
#1526
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Yes this is correct, I believe it previously was any schedule change would allow cancel or change but I agree that having a 10 minute change won't significantly change your day (although I have gotten changes with an under 30 min change it makes the flight illegal with MCT). I highly doubt you will be able to cancel for a 20min change.
The 764 from EWR is a much better ride than the 77G from ORD though.
Aug 18, 2017, 7:05 am
#1527
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
I don't know when OP booked this flight, but if he booked it when UA was stilling the barca loungers on HNL-ORD, he could have a leg to stand on as it is an equipment change (i.e he is okay with 7 across but not 8 across)
Aug 18, 2017, 7:11 am
#1528
Join Date: Jul 2004
Location: YYZ, NYC, ORD
Posts: 151
Thanks to to everyone who weighed in on the configurations. Much appreciated.
Aug 18, 2017, 8:08 am
#1529
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
UA allows you to change your flight if there has been any aircraft type change, even though you prefer the lieflat to the recliners, don't tell the RES agent that. It is another option that you may have to rebook to EWR (assuming it was the recliners when you booked)
Aug 18, 2017, 9:08 am
#1530
Join Date: Jul 2004
Location: YYZ, NYC, ORD
Posts: 151
Good news first - I spoke with a lovely agent at the Premier desk, she noted schedule changes totalling 35 mins (over two segments), but was happy enough to move me to the EWR service.
Bad news, can't book a P fare on code share (Air Canada) EWR/YYZ, would have to fly SkyWest/ExpressJet - all Economy.
Will forego the 764. Thanks to everyone in this group for the great advice, looking forward to flying your airline once again.