Check Your UA Itineraries for Schedule Changes and what to do after one
Mar 7, 21, 10:36 pm
#61
Join Date: Aug 2017
Programs: Alaska 75K, Delta Silver, UA 1K, Hilton Diamond, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 9,590
A nice favorable change today. The DEN-YVR segment we had booked is no longer operating in September, so we got rerouted via SFO on our return flight from Boston. We booked Business Class, so it's a nice switch from domestic F to p.s. lie-flat.
I may request ORC for BiS, but since we'll both be 1MM by then, it really doesn't matter.
I may request ORC for BiS, but since we'll both be 1MM by then, it really doesn't matter.
Mar 7, 21, 11:27 pm
#62
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.96MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 65,117
Mar 8, 21, 1:00 am
#63
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
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FYI/FWIW: For those affected by loaded April 2021 schedule changes: (Email received from United for Business ([email protected]))
David
Self-serve option for April schedule change error
In the course of loading our April schedule, an error caused select PNRs to be re-accommodated incorrectly.
Our teams are working to fix impacted records, but in the meantime, you have a self-serve option if youd like to take action.
To help you identify PNRs impacted by this issue, were appending the following SSR OTHS messages:
We will carefully monitor these transactions to ensure debit memos are not issued if changes are made within the boundaries of the waiver rules. You do not need to contact our Customer Contact Centers for review or approval.
We apologize for the inconvenience and appreciate your patience as we work diligently to resolve the issue.
In the course of loading our April schedule, an error caused select PNRs to be re-accommodated incorrectly.
Our teams are working to fix impacted records, but in the meantime, you have a self-serve option if youd like to take action.
- For PNRs re-accommodated onto misconnecting or inconvenient (such as very long layover) connecting flights, please re-book the customer onto a valid or more convenient connecting flight.
- If the schedule change resulted in a no-protect status for a segment (no re-accommodation provided), we may not have yet cancelled the downline or upline connecting flights. Were working to automatically fix records that do not include protection for the cancelled flights, but you can self-serve by rebooking the customers onto their preferred option or cancel the connecting flights as needed.
To help you identify PNRs impacted by this issue, were appending the following SSR OTHS messages:
- SKEDCHG ERROR-PLS PROTECT PAX ONTO ALT FLT
- ADMS WILL NOT APPLY-ADD UASKEDCHG WAIVER IN OSI
- AGY PLS SEE JETSTREAM FOR MORE DETAILS
We will carefully monitor these transactions to ensure debit memos are not issued if changes are made within the boundaries of the waiver rules. You do not need to contact our Customer Contact Centers for review or approval.
We apologize for the inconvenience and appreciate your patience as we work diligently to resolve the issue.
Mar 8, 21, 6:28 am
#64
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,019
Mar 8, 21, 11:27 am
#65
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.96MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 65,117
Mar 8, 21, 4:22 pm
#66
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,019
there is plenty of equipment with lie-flat seats flying non-p.s. routes right now. Hard to believe they couldn't 'fund' 3 a day lie flat BOS-SFO if they wanted to do that. So far UA chose to cancel lie-flat through the end of May only. We'll see if it resumes or not. These days you just don't know. Plus I would think that the 772s should be back in service by then.
Mar 8, 21, 7:05 pm
#67
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.034MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 51,848
Mar 8, 21, 9:43 pm
#69
Join Date: Aug 2017
Programs: Alaska 75K, Delta Silver, UA 1K, Hilton Diamond, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 9,590
You should been able to book one stop *A flights on UA ticket stock. Other than EU border closure, fares look normal to me based on random dates search around Easter.
Mar 9, 21, 8:19 pm
#71
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.96MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 65,117
Mar 9, 21, 9:03 pm
#72
Join Date: Jan 2006
Posts: 1,218
Mar 9, 21, 9:23 pm
#73
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,019
Mar 9, 21, 9:23 pm
#74
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.96MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 65,117
or could have been this issue - Check Your UA Itineraries for Schedule Changes and what to do after one
Mar 9, 21, 9:28 pm
#75
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,019
