Jan 5, 2017, 11:10 am
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Oct 28, 2017, 1:43 pm
#1606
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,458
Thanks. I'm new to UA status (and upgrades) and didn't realize the various differences. I was almost positive I had used it earlier on this trip for free via the seatback IFE, but that must have been when I was upgraded. (Seems rather nickel-dime of UA to charge for it in E.)
Oct 28, 2017, 4:35 pm
#1607
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Oct 29, 2017, 2:10 am
#1608
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Haven't flown domestic with checked luggage in a long time.
Can I use a kiosk to check a bag or do I need to see an agent? EWR, CLE, ORD, LGA
Can I use a kiosk to check a bag or do I need to see an agent? EWR, CLE, ORD, LGA
Oct 29, 2017, 6:09 am
#1609
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,428
Self serve sort of. Still need agent interaction.
Luckily I don't have to do that anymore now that I don't travel with tools for work anymore
Oct 29, 2017, 11:33 am
#1610
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Might depend on the airport, but at CUN the other day, the kiosks spit out the luggage tags, which pax are instructed to affix themselves. After that, pax are directed to the baggage drop-off lane(s).
Oct 29, 2017, 11:36 am
#1611
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,386
It does depend on the airport. I feel like they're moving toward this self-service model, but it's definitely not widespread. You'd need someone who's flown through the airports in question to provide a good answer. Also, there may be different answers for passengers with status and without; I've definitely seen some airports where the Premier line is full(er) service and the regular Economy line is self-service.
Oct 29, 2017, 12:00 pm
#1612
Join Date: Jul 2009
Programs: Miles and Smiles Elite Plus, Hilton Gold, Marriott Titanium
Posts: 474
I have booked business class for my parents for their long haul flight from LAX to LHR in December. It would be their first time flying long haul business and I want to ensure they get a good nights rest before they land. I am not familiar with Polaris service but should I get my parents to ask for a mattress pad when they first board? Thanks for any replies!
Oct 29, 2017, 3:17 pm
#1613
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
I have booked business class for my parents for their long haul flight from LAX to LHR in December. It would be their first time flying long haul business and I want to ensure they get a good nights rest before they land. I am not familiar with Polaris service but should I get my parents to ask for a mattress pad when they first board? Thanks for any replies!
They also might want to tell the FA it's their first time flying business so they'll get a little bit more introduction to / help with the amenities.
Oct 29, 2017, 4:31 pm
#1614
Join Date: Jul 2009
Programs: Miles and Smiles Elite Plus, Hilton Gold, Marriott Titanium
Posts: 474
They can request mattress pad, gel pillow, and slippers when they board if they want them right away. But even without those, Polaris will give them a very comfortable sleep ^
They also might want to tell the FA it's their first time flying business so they'll get a little bit more introduction to / help with the amenities.
They also might want to tell the FA it's their first time flying business so they'll get a little bit more introduction to / help with the amenities.
thanks. english isnt their first language and they are a little hard of hearing so I just want to prepare them as much as I can before they fly
Oct 30, 2017, 5:31 pm
#1615
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
If so, they may also be squeamish about asking - they need to move fast to ask for those items, since it's not fully catered. Maybe even give them a card to hand the FA?
Oct 30, 2017, 5:52 pm
#1616
Join Date: Mar 2013
Posts: 56
do companions of star gold (not UA) get free baggage if under the same reservation?
Oct 30, 2017, 6:14 pm
#1617
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,822
Oct 30, 2017, 6:34 pm
#1618
Join Date: Jun 2016
Location: ORD
Programs: UA Platinum, SPG+Marriott Platinum, National Executive Elite
Posts: 33
I'm relocating to BOS from ORD and currently have Platinum with UA. I mainly fly for work and am very happy with domestic travel with UA and enjoy traveling with *A partners, when visiting Europe.
UA, however, has awful flight schedules out of BOS with a connection required for most destinations on my list, and I'm wondering if I should continue slogging it out with UA or switch to another carrier with a status match next year?
UA, however, has awful flight schedules out of BOS with a connection required for most destinations on my list, and I'm wondering if I should continue slogging it out with UA or switch to another carrier with a status match next year?
Oct 30, 2017, 7:04 pm
#1619
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,133
I would have to say this is not a "simple question". There's way too much information needed to make that decision, most of which you probably consider personal data.
Oct 30, 2017, 7:08 pm
#1620
Join Date: Jun 2016
Location: ORD
Programs: UA Platinum, SPG+Marriott Platinum, National Executive Elite
Posts: 33