Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
#1591
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
I agree that revalidate-not-reissue is the source of the issue. You are probably fine as is - UA sees the reservation fine and is your checkin point for that segment. If you have the time, I would give NZ a ring as it's on their ticket stock, and see if they can see that the reservation is in order. If they tell you to go deal with the OTA, I would give it up as a lost cause and assume that everything will just go smoothly.
#1592
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,452
Score!
Agree.
So long as each operating carrier sees its segment, I don't think there will be a problem. (Though the Saudia error would give me a brief pause as well.)
So long as each operating carrier sees its segment, I don't think there will be a problem. (Though the Saudia error would give me a brief pause as well.)
#1593
Join Date: Apr 2016
Location: EWR/LHR/SFO
Programs: UA 1K 1MM
Posts: 574
Thanks both! Will give NZ a call. Saudia error is strange to me, certainly: I should have tried to pull the ticket on Saudia pre-GPUing it to see whether that was the specific cause, but it has definitely nudged me to confirm there's nothing catastrophically broken with the ticket.
#1594
Join Date: Mar 2007
Programs: United Mileage Plus Premier
Posts: 781
Booked on UA 1533, EWR to LAS this Saturday. Two lowly Silvers so I was checking to see what our chances were to grab some E+ seats on Friday at T-24. Did a phantom booking to see what seats were left and all it shows are 4 seats in F. Zero in coach, not coach fares displayed. Logged in to my account and looked and saw 20+ unassigned seats plus the 4 in F. Soooooo, am I right in guessing that there are lot of BE travelers on this flight? It is interesting because there is a flight 45 minutes earlier with a ton of empty seats.....
#1595
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Booked on UA 1533, EWR to LAS this Saturday. Two lowly Silvers so I was checking to see what our chances were to grab some E+ seats on Friday at T-24. Did a phantom booking to see what seats were left and all it shows are 4 seats in F. Zero in coach, not coach fares displayed. Logged in to my account and looked and saw 20+ unassigned seats plus the 4 in F. Soooooo, am I right in guessing that there are lot of BE travelers on this flight? It is interesting because there is a flight 45 minutes earlier with a ton of empty seats.....
28OCT17 EWRLAS UA1533 : F2 P1 Y1 E0 N1
The earlier flights aren't exactly empty, but they do have a few more seats.
#1596
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,400
Booked on UA 1533, EWR to LAS this Saturday. Two lowly Silvers so I was checking to see what our chances were to grab some E+ seats on Friday at T-24. Did a phantom booking to see what seats were left and all it shows are 4 seats in F. Zero in coach, not coach fares displayed. Logged in to my account and looked and saw 20+ unassigned seats plus the 4 in F. Soooooo, am I right in guessing that there are lot of BE travelers on this flight? It is interesting because there is a flight 45 minutes earlier with a ton of empty seats.....
#1597
Join Date: Mar 2007
Programs: United Mileage Plus Premier
Posts: 781
Thanks. We have seats now in E- on the aisles in row 22. I expect that I will be able to grab some E+ aisles at T-24 if I am quick about it. If not the E- aisles are not the end of the world. I also have a MUA in for both of us but I don't expect it to clear. The biggest thing for me is just getting there to enjoy the winter with my grandchildren .
#1598
Join Date: Sep 2014
Posts: 2,531
Also if the only E- seats available are middles, I don't pick a seat and hope something will open up later or I'll win the E+ lottery, so that could be why too.
#1599
Join Date: Dec 2012
Posts: 199
We had three business class MileagePlus awards for BOM-ZRH-MIA (by Swiss) for Jan 3, 2018 -- originally ticketed in May 2017.
Yesterday, our tickets were reissued, due to a 5 minute schedule change (arrival, not departure) in BOM-ZRH. Did not ask, the reticketing happened on its own.
But, we also had another business class AMD-BOM-ZRH-MIA (first flight by Air India, second and third by Swiss) award ticket (only one passenger on this day), issued in June, for Jan 9. The BOM-MIA segment again has the same 5 minute change, and when we checked the itinerary today it asked us to accept the schedule change. But this has not been re-ticketed.
Why was the first one (flights on Jan 3 BOM-ZRH-MIA) re-ticketed, while the second one (starting Jan 9, AMD-BOM-ZRH-MIA) not re-ticketed?
I called to ask why the second itinerary was not re-ticketed, and reached the Philipplines center -- on three consecutive occasions, and the agents were frustrating, to put it mildly. They just could not understand.
Any suggestions?
Yesterday, our tickets were reissued, due to a 5 minute schedule change (arrival, not departure) in BOM-ZRH. Did not ask, the reticketing happened on its own.
But, we also had another business class AMD-BOM-ZRH-MIA (first flight by Air India, second and third by Swiss) award ticket (only one passenger on this day), issued in June, for Jan 9. The BOM-MIA segment again has the same 5 minute change, and when we checked the itinerary today it asked us to accept the schedule change. But this has not been re-ticketed.
Why was the first one (flights on Jan 3 BOM-ZRH-MIA) re-ticketed, while the second one (starting Jan 9, AMD-BOM-ZRH-MIA) not re-ticketed?
I called to ask why the second itinerary was not re-ticketed, and reached the Philipplines center -- on three consecutive occasions, and the agents were frustrating, to put it mildly. They just could not understand.
Any suggestions?
#1600
Join Date: Jan 2013
Posts: 1,435
Unrelated...be careful in AMD. That's where I was flying AMD-SIN-LAX, but they tagged my bag as going to LAS.
#1601
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Last Sunday (22-Oct) I flew SAN-LAX-CUN-MID (UAX P/UA P/VW G) on a 016 ticket booked via united.com. The MP accrual info I got before I flew the trip said "Ineligible to accrue mileage or Premier qualifying credit" for the VW (Aeromar) segment CUN-MID:
The VW inflight magazine had a full-page ad saying that credit to MileagePlus would accrue on VW flights. Curious, I found a united.com web page for Aeromar travel which indicates there is "5 x fare" credit for Aeromar travel on 016 stock. The itinerary was constructed using Multiple Segments (SAN-CUN + CUN-MID) and IIRC it was priced with the VW segment $90 in addition to the SAN-CUN fare.
Now (five days after the flight), there is no credit for the VW segment on my MP account.
Before I make a phone call and embarrass myself, is it correct that I appear to have been eligible for MP credit on the VW flight?
The VW inflight magazine had a full-page ad saying that credit to MileagePlus would accrue on VW flights. Curious, I found a united.com web page for Aeromar travel which indicates there is "5 x fare" credit for Aeromar travel on 016 stock. The itinerary was constructed using Multiple Segments (SAN-CUN + CUN-MID) and IIRC it was priced with the VW segment $90 in addition to the SAN-CUN fare.
Now (five days after the flight), there is no credit for the VW segment on my MP account.
Before I make a phone call and embarrass myself, is it correct that I appear to have been eligible for MP credit on the VW flight?
#1602
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Yes, looks like you should get RDM only. I would give it two weeks before calling though - I think that's the official deadline for partner flights to post and generally speaking you may get stonewalled otherwise. Also double check that the gross PQD for the outbound is higher than 428 (or whatever did post for SAN-LAX-CUN).
#1603
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Is the in-flight flight tracker on UA supposed to be free or is there a fee? Every time I tried to activate it on a recent flight to PTY, the system asked me to swipe my credit card. Thanks.
#1604
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
The flight tracker via DirecTV equipped aircraft is only available after purchase (if not in first).
#1605
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
Thanks. I'm new to UA status (and upgrades) and didn't realize the various differences. I was almost positive I had used it earlier on this trip for free via the seatback IFE, but that must have been when I was upgraded. (Seems rather nickel-dime of UA to charge for it in E.)