Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
#886
Join Date: Mar 2013
Posts: 56
I am trying to buy MEX - CGK - SFO but the fare is $1000 more expensive than getting a MEX - CGK - (transit SFO) - MEX. Can I buy MEX - CGK - MEX but when I transit in SFO, I throw away the last segment SFO - MEX since I need to go through immigration and pick up my luggage anyway? I am entering the US with a tourist visa.

#887
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 13,398
I am trying to buy MEX - CGK - SFO but the fare is $1000 more expensive than getting a MEX - CGK - (transit SFO) - MEX. Can I buy MEX - CGK - MEX but when I transit in SFO, I throw away the last segment SFO - MEX since I need to go through immigration and pick up my luggage anyway? I am entering the US with a tourist visa.

#888
Join Date: Jan 2017
Location: New York(ewr,Roc)
Programs: United MP Premier Gold, *A Gold, Marriott Gold, SPG Gold
Posts: 87
Any reason why 1 pax on a pnr gets precheck randomly and the other pax does not?
I have noticed this when I had to travel with my mom in the past domestic and internationally.
For my trip tomorrow my 17 year old cousin got it on his bp randomly and I didnt. He rarely flies and is his first time flying united. I fly quite a bit each year and have never received it on my bp's ever.
I have noticed this when I had to travel with my mom in the past domestic and internationally.
For my trip tomorrow my 17 year old cousin got it on his bp randomly and I didnt. He rarely flies and is his first time flying united. I fly quite a bit each year and have never received it on my bp's ever.

#889
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR but currently stuck in Texas
Programs: UA lifetime MM / *A Gold
Posts: 14,148
Any reason why 1 pax on a pnr gets precheck randomly and the other pax does not?
I have noticed this when I had to travel with my mom in the past domestic and internationally.
For my trip tomorrow my 17 year old cousin got it on his bp randomly and I didnt. He rarely flies and is his first time flying united. I fly quite a bit each year and have never received it on my bp's ever.
I have noticed this when I had to travel with my mom in the past domestic and internationally.
For my trip tomorrow my 17 year old cousin got it on his bp randomly and I didnt. He rarely flies and is his first time flying united. I fly quite a bit each year and have never received it on my bp's ever.

#890
Join Date: Jun 2013
Posts: 616
How long does it take for UA to ticket LH award ticket?
My reservation has been pending ever since booking (yesterday) "! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued."
LH site show -
Cabin class
Business (I)
State Confirmed
Your etix® number(s) - Nothing.
My reservation has been pending ever since booking (yesterday) "! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued."
LH site show -
Cabin class
Business (I)
State Confirmed
Your etix® number(s) - Nothing.

#891
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,059
How long does it take for UA to ticket LH award ticket?
My reservation has been pending ever since booking (yesterday) "! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued."
LH site show -
Cabin class
Business (I)
State Confirmed
Your etix® number(s) - Nothing.
My reservation has been pending ever since booking (yesterday) "! A modification has been made to your itinerary. Please contact United Reservations to have your ticket reissued."
LH site show -
Cabin class
Business (I)
State Confirmed
Your etix® number(s) - Nothing.

#892
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 52,806

#893
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,568

So I'm looking for award flights for TPE-NRT with miles (biz or coach), seems that I never see Eva flights nor ANA much. Do they usually not allow for mileage redemptions? Best I get is via China which I don't want to connect, especially via China (my Taiwanese mother would disown me and beat me with her cane).
Does calling help with additional availability? Do they ever allow for these two airlines redemptions? Suggestions also with Expert Flier too (I"m new to that and often can't get flights to come up that I know exist so that I can do an alert)
Does calling help with additional availability? Do they ever allow for these two airlines redemptions? Suggestions also with Expert Flier too (I"m new to that and often can't get flights to come up that I know exist so that I can do an alert)

#894
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 18,345
I do have one suggestion, if you're flexible. If you're currently searching TPE-NRT, try searching "TPE - All Airports" to "TYO - All Airports." There are a significant number of ANA flights from TSA to HND, and availability may be better on those because they're not as useful for connections. (For example, I see three flights on 6/28; two are TSA-HND and one is TPE-NRT).

#895
Join Date: May 2004
Location: formerly Gold now Diamond, formerly MSY, now LAX, formerly NW, now DL
Programs: Hyatt Plat, Hilton Gold, SPG Gold, Delta Diamond/1MM
Posts: 4,568
I have redeemed miles on both ANA and EVA. If there's no availability showing online, calling is unlikely to help.
I do have one suggestion, if you're flexible. If you're currently searching TPE-NRT, try searching "TPE - All Airports" to "TYO - All Airports." There are a significant number of ANA flights from TSA to HND, and availability may be better on those because they're not as useful for connections. (For example, I see three flights on 6/28; two are TSA-HND and one is TPE-NRT).
I do have one suggestion, if you're flexible. If you're currently searching TPE-NRT, try searching "TPE - All Airports" to "TYO - All Airports." There are a significant number of ANA flights from TSA to HND, and availability may be better on those because they're not as useful for connections. (For example, I see three flights on 6/28; two are TSA-HND and one is TPE-NRT).

#896
Join Date: Jul 2011
Location: SAN
Programs: oneworld Rusty Iron; Starwood Aluminum
Posts: 207
Is expert mode no longer working for award flights? Searching simple routing (usually one ways) yields nothing in the way of fare buckets for UA or partner flights.

#897
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 18,345
I'm actually connecting at NRT so though TSA-HND is very desirable for the proximity to each city with TSA one Metro stop from my Aunt (I'm flying JAL HND-TSA at least on AA miles), can't on the way back. Do these airlines wait to later to release the flights? I'm traveling in October. Expert Flier seemed helpful for ANA to get an alert set up but not for Eva
There is no set schedule for releasing awards. I see awards for both ANA and EVA in October; the problem is, none of them are on the non-stop. :-( It's entirely possible that either or both will open up additional awards as the date approaches; unfortunately, it's also possible that they won't.
Regarding ExpertFlyer: There's a note on the top of the award search result page that says "[F]lights that do not have award availability in any cabin may not be shown. You may still create Flight Alerts for any flight via the Create New Flight Alert page or via the Flight Availability results page." That's your ticket to the award alerts you're looking for; use class X for economy, I for business, or O for first; note that EVA doesn't have first class.
Good luck!
Sadly, expert mode hasn't worked on award flights for at least a year. :-( It will show award inventory in regular searches, if you can get the flight you're interested in to appear at all, but it shows nothing for award searches.
Last edited by jsloan; Jun 20, 17 at 8:00 am Reason: Added response to new question

#898
Join Date: Jun 2013
Posts: 616
it started as UA award reservation and later changed upon my request to LH.
They said that this change is a manual change and it will take up to 48 hours before it actually get ticketed and everything looks fine. Now, the travel date is ~5 days from now. Is it BS?

#899
Join Date: Aug 2015
Location: Anchorage, AK (ANC)
Programs: Alaska Airlines Mileage Plan MVP 75K
Posts: 52
Do domestic flights have blankets/pillows in economy?
It's my first time flying United and I have a 6 hour red-eye from Anchorage to Chicago coming up next month in normal economy on a 737-900. Does United have blankets and/or pillows available on board?

#900
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 52,806
They may or may not offer a tissue-thin blanket. Definitely no pillow.
