Jan 5, 17, 11:10 am
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Jun 13, 17, 8:10 am
#856
Join Date: Apr 2014
Programs: UA 1K (ex-GS), Marriott Titanium (lifetime Plat), Hyatt Globalist
Posts: 904
Originally Posted by JBG89
Hi all,
I booked a revenue Economy regular ticket as a platinum member, however, am not able to see my name on the upgrade list. I called in and was transferred to web support in which they were not of any help either, saying that I would see my name on the list when I checked in.
However, as a 1k last year, and platinum this year, I have usually been able to see my name without checkin 72 hours before.
Have things changed or is this an error at all?
Thanks!
I booked a revenue Economy regular ticket as a platinum member, however, am not able to see my name on the upgrade list. I called in and was transferred to web support in which they were not of any help either, saying that I would see my name on the list when I checked in.
However, as a 1k last year, and platinum this year, I have usually been able to see my name without checkin 72 hours before.
Have things changed or is this an error at all?
Thanks!
Jun 13, 17, 8:13 am
#857
Join Date: Nov 2015
Posts: 18
I booked an award ticket earlier this year for later this year that has 3 legs of international travel, and have gotten a number of minor schedule changes to the itinerary that I've clicked Approve on through the web interface. Now, one of the flights is again showing its times in red text (and shifted ~10 minutes) but there isn't an Approve button, and on the mobile app it continues to show up as "Waitlisted" now. Should I be worried?
The small change did make the connection time in LAX (Domestic -> International) just under two hours, but I assume the MCT is 90 minutes or less.
The small change did make the connection time in LAX (Domestic -> International) just under two hours, but I assume the MCT is 90 minutes or less.
Jun 13, 17, 9:07 am
#858
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR but currently stuck in Texas
Programs: UA lifetime MM / *A Gold
Posts: 14,144
Originally Posted by JBG89
However, as a 1k last year, and platinum this year, I have usually been able to see my name without checkin 72 hours before.
Have things changed or is this an error at all?
Originally Posted by getagb
You won’t see your name on the upgrade list before checkin (typically T-24) unless the upgrade clears. If it clears your name will appear with your seat assignment.
Methinks your upgrade cleared - and you showed up on u/g list along with your seat #
This time, not so much, so you won't see your name on u/g list until you check in (or your u/g clears).
Jun 13, 17, 11:41 am
#859
Join Date: Mar 2005
Location: ORD
Posts: 835
Need to help my brother book an award flight from MUC-ORD in coach. UA and LH both have flights. If he books UA - will he definitely be able to purchase economy plus for extra legroom? That would tip the scale in UA's favor.
Thank you!!!
Thank you!!!
Jun 13, 17, 11:44 am
#860
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 52,745
Originally Posted by CherylD
If he books UA - will he definitely be able to purchase economy plus for extra legroom?
Jun 13, 17, 12:25 pm
#861
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR but currently stuck in Texas
Programs: UA lifetime MM / *A Gold
Posts: 14,144
Originally Posted by Kacee
Yes, assuming there are E+ seats available, they will definitely be offered for sale on an award ticket.
Jun 13, 17, 2:37 pm
#862
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 898
Best United Club in IAD? Looks like there are 3...by C7, D8, and C17.
Thanks,
Tom
Thanks,
Tom
Jun 13, 17, 4:45 pm
#863
Join Date: Jul 2004
Location: HNL
Programs: United Gold
Posts: 1,578
Originally Posted by CherylD
Need to help my brother book an award flight from MUC-ORD in coach. UA and LH both have flights. If he books UA - will he definitely be able to purchase economy plus for extra legroom? That would tip the scale in UA's favor.
Thank you!!!
Thank you!!!
Jun 13, 17, 7:18 pm
#864
Join Date: Jun 2015
Location: Southern California
Programs: United 1K
Posts: 121
The excursionist perk will be in the class of travel of the previous segment of the itinerary, correct?
What if I applied a GPU to that previous segment and it was actually not booked as a Business or First class ticket?
What if I applied a GPU to that previous segment and it was actually not booked as a Business or First class ticket?
Jun 13, 17, 7:35 pm
#865
Join Date: Apr 2014
Programs: UA 1K (ex-GS), Marriott Titanium (lifetime Plat), Hyatt Globalist
Posts: 904
Originally Posted by dangerhsun
The excursionist perk will be in the class of travel of the previous segment of the itinerary, correct?
What if I applied a GPU to that previous segment and it was actually not booked as a Business or First class ticket?
What if I applied a GPU to that previous segment and it was actually not booked as a Business or First class ticket?
The cabin of service and award type of the free one-way award is the same or lower than the one-way award preceding it.
GS can upgrade economy awards (XN or YN) into Business First with a GPU if PN inventory is available.
Jun 13, 17, 7:51 pm
#866
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.032MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite; WoH Dis
Posts: 51,366
Originally Posted by getagb
You can’t apply a GPU to an award ticket unless you have Global Services status.
Jun 13, 17, 8:02 pm
#867
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 18,282
Originally Posted by dangerhsun
The excursionist perk will be in the class of travel of the previous segment of the itinerary, correct?
What if I applied a GPU to that previous segment and it was actually not booked as a Business or First class ticket?
What if I applied a GPU to that previous segment and it was actually not booked as a Business or First class ticket?
In other words, it's not necessarily based on the actual class of travel of the previous segment, but rather the class (originally) booked. I'd expect the same thing as a non-GS if I were to purchase a TOD upgrade on leg 1 of my journey; if I then called UA and asked to be re-seated in J on my excursionist perk leg, I would think they'd turn me down.
You can certainly call GS and ask them, however. :-)
Jun 13, 17, 8:08 pm
#868
Join Date: Apr 2014
Programs: UA 1K (ex-GS), Marriott Titanium (lifetime Plat), Hyatt Globalist
Posts: 904
Originally Posted by mahasamatman
His profile does say "UA Global Services".
Jun 13, 17, 8:47 pm
#869
FlyerTalk Evangelist
Join Date: May 2015
Location: BOS, YVR, ZRH
Programs: *G
Posts: 14,670
Just to make sure - If SDC isn't available I can same-day standby, both of which is free for Gold and up. If my stand-by doesn't get confirmed, should I wait by the gate until boarding completes to hope to have it confirmed at the gate or is it hopeless and I shouldn't bother leaving the lounge if my standby isn't confirmed, say, 30mins before departure? Never done stand-by.
Jun 13, 17, 8:51 pm
#870
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; AS 75K; UA 1K 1MM; Hyatt Globalist; Marriott Ti, LTP; Hilton Diamond (Aspire)
Posts: 52,745
Originally Posted by Smiley90
If my stand-by doesn't get confirmed, should I wait by the gate until boarding completes to hope to have it confirmed at the gate or is it hopeless and I shouldn't bother leaving the lounge if my standby isn't confirmed, say, 30mins before departure? Never done stand-by.
