Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
#661
Join Date: Jan 2017
Location: Berlin
Programs: UA 1K, *A Gold, Marriott Gold, Global Entry, BA, Miles & More Frequent Traveler
Posts: 30
I can tell you what happens. Had the same situation here in Berlin. UA flight was delayed for 24 hours, W class, so called the Premier hotline. They put me on a Lufthansa flight leaving later in Y class. Was automatically upgraded and received award miles and PQM of the new booked Y class. Of course, now I'm always hoping my UA flight is delayed!
Last edited by WineCountryUA; May 9, 2017 at 10:08 am Reason: repaired quote
#662
Join Date: Jul 2013
Programs: AA, B6, UA, HH, WoH
Posts: 455
Mixed Cabin assigned seating
Question:
You book Business Saver or Business Standard Awards and get "Mixed Cabin" notice. One of the legs has no available Business seats, or, one of the legs is a single cabin flight.
Since you are booking Business, are you able to get assigned to Economy Plus at no additional charge? Assume no status that might qualify for EPlus.
You book Business Saver or Business Standard Awards and get "Mixed Cabin" notice. One of the legs has no available Business seats, or, one of the legs is a single cabin flight.
Since you are booking Business, are you able to get assigned to Economy Plus at no additional charge? Assume no status that might qualify for EPlus.
#663
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,364
Question:
You book Business Saver or Business Standard Awards and get "Mixed Cabin" notice. One of the legs has no available Business seats, or, one of the legs is a single cabin flight.
Since you are booking Business, are you able to get assigned to Economy Plus at no additional charge? Assume no status that might qualify for EPlus.
You book Business Saver or Business Standard Awards and get "Mixed Cabin" notice. One of the legs has no available Business seats, or, one of the legs is a single cabin flight.
Since you are booking Business, are you able to get assigned to Economy Plus at no additional charge? Assume no status that might qualify for EPlus.
#664
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Question:
You book Business Saver or Business Standard Awards and get "Mixed Cabin" notice. One of the legs has no available Business seats, or, one of the legs is a single cabin flight.
Since you are booking Business, are you able to get assigned to Economy Plus at no additional charge? ...
You book Business Saver or Business Standard Awards and get "Mixed Cabin" notice. One of the legs has no available Business seats, or, one of the legs is a single cabin flight.
Since you are booking Business, are you able to get assigned to Economy Plus at no additional charge? ...
However, if there is a premium cabin but no space, consider doing this http://www.flyertalk.com/forum/unite...ns-issues.html
#665
Join Date: May 2016
Programs: MileagePlus, SkyMiles, HHonors
Posts: 7
Combining Award and Non-Award for RT flight
Is it possible to book a roundtrip flight and book one segment as an award ticket and the return as a normal paid ticket? I don't think it's possible online but I was wondering if a phone agent will be able to do it.
Also, are certain award segments limited to roundtrip flights and not available as one-ways? I found an award segment from DCA-MAD connecting in YYZ and flying J on the AC 789 but I can't seem to find the same segment when trying to book it as a one-way (October 26, 2017). Conversely, some segments that didn't show up when I was booking a roundtrip now show up when I'm booking a one-way.
Also, are certain award segments limited to roundtrip flights and not available as one-ways? I found an award segment from DCA-MAD connecting in YYZ and flying J on the AC 789 but I can't seem to find the same segment when trying to book it as a one-way (October 26, 2017). Conversely, some segments that didn't show up when I was booking a roundtrip now show up when I'm booking a one-way.
#666
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,364
Also, are certain award segments limited to roundtrip flights and not available as one-ways? I found an award segment from DCA-MAD connecting in YYZ and flying J on the AC 789 but I can't seem to find the same segment when trying to book it as a one-way (October 26, 2017). Conversely, some segments that didn't show up when I was booking a roundtrip now show up when I'm booking a one-way.
If you can see the award via a simple one-way search, you should be able to call and include it as part of a round-trip award, and vice-versa. If you have to force it to appear using multi-city search, that no longer applies, and you can expect to be charged extra miles.
#667
Join Date: Oct 2011
Posts: 6
How to use United points/$$ to upgrade travel agent bulk ticket?
Traveling United EWR-BRU-PRG in June for river cruise which included economy airfare. UA agent said booked in bulk fare, by river cruise firm, so he could not help me upgrade to business on EWR-BRU leg. Only option to pay for economy plus.
Any ideas on how can I use miles and $ to upgrade to business class? Ticket shows fare class L.
Any ideas on how can I use miles and $ to upgrade to business class? Ticket shows fare class L.
#668
Join Date: Nov 2014
Location: Somewhere
Posts: 1,178
I recently got my UA Silver and was thoroughly happy with the benefits that came with it, albeit very basic. Priority screening, boarding, and most importantly Economy+ seats were all nice perks to have! I received my status through Marriott Plat and I don't think I would choose to credit mileage on UA again as my preferred program is Aeroplan. Would it be possible to use the elite benefits and then credit the flight to another FF program? I presume the only way UA can tell my status is if I add my membership number in the ticket, but then it automatically adds any earned miles to its own program. Anyway I can work around this?
#669
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Traveling United EWR-BRU-PRG in June for river cruise which included economy airfare. UA agent said booked in bulk fare, by river cruise firm, so he could not help me upgrade to business on EWR-BRU leg. Only option to pay for economy plus.
Any ideas on how can I use miles and $ to upgrade to business class? Ticket shows fare class L.
Any ideas on how can I use miles and $ to upgrade to business class? Ticket shows fare class L.
You can ask to pay the fare difference but some BULK tickets are not changeable and if changeable there will be a change fee.
The only real option is to go the E+ route (or purchasing a new ticket).
I recently got my UA Silver and was thoroughly happy with the benefits that came with it, albeit very basic. Priority screening, boarding, and most importantly Economy+ seats were all nice perks to have! I received my status through Marriott Plat and I don't think I would choose to credit mileage on UA again as my preferred program is Aeroplan. Would it be possible to use the elite benefits and then credit the flight to another FF program? ...
#671
Join Date: Jul 2005
Location: NYC
Programs: Marriott Platinum Elite, National Executive, United Gold
Posts: 1,181
I'm scheduled to fly UA70 next week on a L fare and was wondering what would be the least (financially) painful way to change to a TATL flight departing later in the evening; wouldn't mind ending up in LHR and taking the train the rest of the way to AMS. I would assume hoping for a weather waiver is best but was wondering if there are other options I could try. No checked luggage if that helps.
#672
Join Date: Mar 2015
Location: Las Vegas
Programs: United Platinum, IHG Spire Ambassador, Hilton Diamond
Posts: 284
Mileage Earning Confusion
Good evening!
I have just purchased a ticket with today's fantastic *A sales and will be traveling from Las Vegas to Madrid for $415 on UA and Swiss.
I purchased my ticket with Swiss.com and the ticket is on Swiss stock (724, not 016.)
I will reach United Gold Premier status later this year.
I can see my reservation on the UA site, but it doesn't show information about Mileage earning since I didn't buy it on UA.com.
The bookings are in K class for all flights, and according to the UA site K class on Swiss earns 50% mileage credit, plus a 50% bonus for UA Gold (which I'm taking to mean a total of 75% of the actual mileage - 50% bonus of the reduced earning).
My flights are:
Carrier Route Actual 50% bonus Total earned
UA LAS-SFO 414
LX SFO-ZRH 5841 2920 1460 4380
LX ZRH-MAD 772 386 193 579
(Sorry the website won't allow me to space this properly...)
I have the same reverse routing home.
Does that look right for the Swiss flights? My Twitter message to UA referred me to the generic website that shows their earning rates on Swiss...but they wouldn't give me exact numbers
Also, how is the UA flight calculated? It says on the website that flights operated by United, issued by "any airline" are solely calculated on fare. I don't care too much about the earnings on a 414 mile flight, but I'm curious to know how it'll be calculated. My receipt from Swiss doesn't break down each flight one by one, of course, so I'm not sure how they'll calculate it.
Thank you all for your time and help! I can't tell you how valuable the members of this site have been in helping all of us amateur & intermediate travelers!
I have just purchased a ticket with today's fantastic *A sales and will be traveling from Las Vegas to Madrid for $415 on UA and Swiss.
I purchased my ticket with Swiss.com and the ticket is on Swiss stock (724, not 016.)
I will reach United Gold Premier status later this year.
I can see my reservation on the UA site, but it doesn't show information about Mileage earning since I didn't buy it on UA.com.
The bookings are in K class for all flights, and according to the UA site K class on Swiss earns 50% mileage credit, plus a 50% bonus for UA Gold (which I'm taking to mean a total of 75% of the actual mileage - 50% bonus of the reduced earning).
My flights are:
Carrier Route Actual 50% bonus Total earned
UA LAS-SFO 414
LX SFO-ZRH 5841 2920 1460 4380
LX ZRH-MAD 772 386 193 579
(Sorry the website won't allow me to space this properly...)
I have the same reverse routing home.
Does that look right for the Swiss flights? My Twitter message to UA referred me to the generic website that shows their earning rates on Swiss...but they wouldn't give me exact numbers
Also, how is the UA flight calculated? It says on the website that flights operated by United, issued by "any airline" are solely calculated on fare. I don't care too much about the earnings on a 414 mile flight, but I'm curious to know how it'll be calculated. My receipt from Swiss doesn't break down each flight one by one, of course, so I'm not sure how they'll calculate it.
Thank you all for your time and help! I can't tell you how valuable the members of this site have been in helping all of us amateur & intermediate travelers!
#673
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
....
Also, how is the UA flight calculated? It says on the website that flights operated by United, issued by "any airline" are solely calculated on fare. I don't care too much about the earnings on a 414 mile flight, but I'm curious to know how it'll be calculated. My receipt from Swiss doesn't break down each flight one by one, of course, so I'm not sure how they'll calculate it. ...
Also, how is the UA flight calculated? It says on the website that flights operated by United, issued by "any airline" are solely calculated on fare. I don't care too much about the earnings on a 414 mile flight, but I'm curious to know how it'll be calculated. My receipt from Swiss doesn't break down each flight one by one, of course, so I'm not sure how they'll calculate it. ...
#674
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
I'm scheduled to fly UA70 next week on a L fare and was wondering what would be the least (financially) painful way to change to a TATL flight departing later in the evening; wouldn't mind ending up in LHR and taking the train the rest of the way to AMS. I would assume hoping for a weather waiver is best but was wondering if there are other options I could try. No checked luggage if that helps.
If you can't swing that, whatever you decide to switch to will incur a change fee (probably $300, but check your fare rules or call) plus the difference in fare. This could of course get waived for IRROPS but don't count on it
#675
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,393
My flights are:
Carrier Route Actual 50% bonus Total earned
UA LAS-SFO 414
LX SFO-ZRH 5841 2920 1460 4380
LX ZRH-MAD 772 386 193 579
(Sorry the website won't allow me to space this properly...)
I have the same reverse routing home.
Does that look right for the Swiss flights? My Twitter message to UA referred me to the generic website that shows their earning rates on Swiss...but they wouldn't give me exact numbers
Carrier Route Actual 50% bonus Total earned
UA LAS-SFO 414
LX SFO-ZRH 5841 2920 1460 4380
LX ZRH-MAD 772 386 193 579
(Sorry the website won't allow me to space this properly...)
I have the same reverse routing home.
Does that look right for the Swiss flights? My Twitter message to UA referred me to the generic website that shows their earning rates on Swiss...but they wouldn't give me exact numbers
Some portion of your fare (likely a very small amount - sometimes determined pro rata by distance) will be applied to the UA flight. You will earn that many PQD, and 8x that many RDM as a Gold.