Lebadaud

Thanks! I had no idea about this split reservation thing. Somehow we never had that issue before.
I might have overlooked a split/no split check box when I checked us in (on the app), it's possible I guess.

Well, now I have to hope that our daughter will clear upgrade by the time we board

jsloan

There's no checkbox when you're on an instrument upgrade. The only way to avoid the split is to remove the instruments (GPUs or miles + copay) before you check in (or possibly before T-24; I'm not sure which).

drew in the air

Personally I'd keep the upgrades even if your daughter's doesn't clear. 2 out of 3 is pretty good upgrade rate. May be a pain, but 2 upfront, you can have daughter up front with you and your wife splitting time in the other seats. No guarantee to sit together in the back at this point either if you gave up the upgrades.

mikethe1

Hi,

2 simple questions as *A Gold:

1) The +1 at *A lounges: In FRA, MUC etc. where LH (again as example) have multiple lounges per terminal, am I allowed to enter to one of them with friend A, and after one hour or so enter to another one with friend B?

2) If my Itinerary combined for several travelers, do we all have premier access for check in and boarding?

Thanks,

WineCountryUA

Probably OK, assuming Friend A has left. If you are thinking of repeatedly entering and effectively getting multiple companions over a series of entries -- this is clearly not allowed. LH lounge agents would "flown" on this if discovered.

If on the same PNR yes and generally even on separate PNRs, depends on the carrier and number of groupies.

Marno

Regarding elite status - has anyone experienced a delay in having this updated when crossing a tier? I searched around and found some threads from 2016 on this but all seemed to indicate it should happen within hours of the miles posting.

Background: I am a United Club cardholder (so 4 segments waived) and I’ve lived in Australia the past 2.5 years (so PQD waived). I crossed 50K PQM on Nov 15th (AC flight from BNE-YVR-ORD) and the miles posted sometime over the weekend. I am still showing as a “Member”. I phoned MileagePlus on Sunday and was first told “you need to wait 7 days after PQMs post before status is updated” which didn’t seem right, so I asked the agent to check with her supervisor. She did and came back with “you need to wait another 24-72 hours”. This again seemed odd so I asked them to look into my account to ensure nothing was funny given my situation is a bit unique. I was on hold for about 30 minutes and then the rep came back and said they had looked into everything; repeated my account info back to me, nothing was amiss, and “rest assured” you are Gold, it just hasn’t updated.

Has anyone come across this? I fly back home to Australia next week and would like to ensure my account is updated by then. I can’t seem to find any other accounts of this sort of delay, apart from a delay of a few hours or so.

WineCountryUA

Aren't you a Silver?

A few days for the data to percolate thru the system is not uncommon so may be premature to panic.

Marno

Thanks, that’s helpful - not panicking yet but was contemplating investing another 60-90 minutes on the phone with MP. Thought best to ask first.

I asked about Silver at the very end of the conversation but apparently the Club card waiver only registered in their system on the 15th, and they thought it was normal for this to also take 7 days for changes to happen (I changed over from Amex Platinum specifically for this as we are moving from Melbourne to Manila in 3 weeks and will be flying UA - and *A - much more often).

jsloan

The first thing that I would do is visit http://mystatus.united.com and see where it believed I was falling short. My guess is that it's the segments, of course, but it could be something silly -- perhaps they've got a US address for you.

Marno

Thanks - I did check there and they have my Australian address which has not changed for at least 2 years (and prior to that I was living in Hong Kong - so there hasn’t been a US address for at least 6 years). They also show the 4 segments as fulfilled and there is a note that PQD do not apply as my address is outside the US. Puzzling but I will be patient.

Actually... mystatus shows 4 dark gray dots beside segments. I had thought that when segments were not fulfilled they appeared a very light gray or white. But perhaps I am mistaken?

jsloan

The fulfilled requirements appear as white checkmarks against a background of a blue circle (at least, if you've flown them).

I'd expect that you should get a "waived" message once the Club Card status shows up. I'm not a cardmember so I'm not familiar with that particular message though.

Marno

That's probably it, then. Thank you. Will update as to how this turns out.

chleonard

Hi - likely simple question: If an upgrade is confirmed (via miles+copay) and the flight is subsequently changed or cancelled, what happens to the miles and money? I'm considering upgrading the return leg of an upcoming TATL business trip (return flight is currently showing wide-open R9 RN9 and I have a lot of miles to burn), but last-minute rebookings and cancellations are pretty common on these trips. I've done this with E+ seat fees a couple of times in the past few months (paid for E+ then had to cancel the ticket later) and the fees were refunded to my CC automatically with no need to call United. Is the same usually true for business upgrades?

WineCountryUA

If you cancel a flight with a confirmed or waitlisted upgrade, the miles and copay will be returned. This will generally be automatically and copay will take the longest -- weeks. Occasionally you may need to call.

mikethe1

I'm confused: "If you are thinking of repeatedly entering and effectively getting multiple companions over a series of entries": Yes, I want to enter 2 times with 2 different companions. What you mean by "assuming Friend A has left"? Thanks,