Consolidated cancelled/delayed domestic flights [2017]
#211
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,956
Call 1K line three times to book an AA flight after misconnection
My wife is traveling today. Her first flight (RIC-ORD) was delayed by 2.5 hrs and will misconnect at ORD and stay there overnight at UA expense. I called three 1K agents in order to get a flight on AA for her to reach the destination a few hours earlier tomorrow. Agent 1: cannot book on AA before ORD-destination flight is cancelled; Agent 2: AA does not have seats on two flights that depart earlier than UA own flight; Agent 3: booked exactly the AA flight that I wanted and kept me on phone until the AA ticket was issued. All these are 1K agents, one of them told me white lies.
just a footnote: agent 1 might get the AA flight for me after I hang up the phone, but it disappeared on App for some unknown reason.
Edit: For her return flight, the first segment is delayed by three hours, which will create misconnection at ORD. A 1K agent rebooked her to an American flight without asking me any question. So, she won't be stuck in ORD again by getting the last seat on an AA flight. By the way, Mr. Kirby, how can you compete with your former employer? AA's flight is full and on time, while UA's flight is half empty and delayed often.
just a footnote: agent 1 might get the AA flight for me after I hang up the phone, but it disappeared on App for some unknown reason.
Edit: For her return flight, the first segment is delayed by three hours, which will create misconnection at ORD. A 1K agent rebooked her to an American flight without asking me any question. So, she won't be stuck in ORD again by getting the last seat on an AA flight. By the way, Mr. Kirby, how can you compete with your former employer? AA's flight is full and on time, while UA's flight is half empty and delayed often.
Last edited by Kmxu; Dec 10, 2017 at 12:09 pm Reason: Return flight is also delayed
#212
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Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
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UA652, a DEN-IAD B788 Service, turned around over Eastern Kansas this evening and returned to DEN. Possibly for an engine issue, though I can’t get it EF right now to verify what FLIFO is showing.
Last edited by FriendlySkies; Dec 12, 2017 at 8:24 pm Reason: changed to smaller image
#213
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Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,409
Code:
0652/12DEC P BOS/OUT 1123A E00.10 EST OFF 1137A P BOS/OFF 1134A P DEN/ON 125P P DEN/ETA 523P E00.50 MAINTENANCE P DEN/OFF 315P F DEN/ETD 723P L04.13 AWAITING FLT 652 P DEN/FRO 517P F DEN/ETD 645P L03.35 MAINTENANCE P DEN/FRI 531P P IAD/ETA 803P E00.10☨ P IAD/ETA 803P E00.10 F IAD/ETA 1142P L03.29 D CRC//IAD NO HOTELS SEE GG SOS PLZ CHECK CXN SKED BOS ORIG 1133A GTD B22 SHIP 3813 DEN 219P 310P GTA B42 GTD B38 SHIP 3910 IAD 813P TERM GTA C2
#214
Join Date: Sep 2014
Posts: 2,531
United says "Status: Delayed due to aircraft maintenance (Estimated Departure 3 Hours 50 Minutes Late)".
Strange they turned and flew 1 hour back to DEN rather than either (a) continuing 2 hours to EWR or (b) diverting to Kansas City or Omaha, which were much closer. Maybe the weather on the east coast wasn't looking compatible with their MX problems.
Strange they turned and flew 1 hour back to DEN rather than either (a) continuing 2 hours to EWR or (b) diverting to Kansas City or Omaha, which were much closer. Maybe the weather on the east coast wasn't looking compatible with their MX problems.
#215
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Original Poster
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,026
UA567 SFO-FLL 739 7h30 late due to aircraft maintenance
UA351 SFO-BOS 752 4hrs late due to aircraft maintenance (switching planes)
UA351 SFO-BOS 752 4hrs late due to aircraft maintenance (switching planes)
#216
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Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
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United says "Status: Delayed due to aircraft maintenance (Estimated Departure 3 Hours 50 Minutes Late)".
Strange they turned and flew 1 hour back to DEN rather than either (a) continuing 2 hours to EWR or (b) diverting to Kansas City or Omaha, which were much closer. Maybe the weather on the east coast wasn't looking compatible with their MX problems.
Strange they turned and flew 1 hour back to DEN rather than either (a) continuing 2 hours to EWR or (b) diverting to Kansas City or Omaha, which were much closer. Maybe the weather on the east coast wasn't looking compatible with their MX problems.
#217
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,342
My wife is traveling today. Her first flight (RIC-ORD) was delayed by 2.5 hrs and will misconnect at ORD and stay there overnight at UA expense. I called three 1K agents in order to get a flight on AA for her to reach the destination a few hours earlier tomorrow. Agent 1: cannot book on AA before ORD-destination flight is cancelled; Agent 2: AA does not have seats on two flights that depart earlier than UA own flight; Agent 3: booked exactly the AA flight that I wanted and kept me on phone until the AA ticket was issued. All these are 1K agents, one of them told me white lies.
just a footnote: agent 1 might get the AA flight for me after I hang up the phone, but it disappeared on App for some unknown reason.
Edit: For her return flight, the first segment is delayed by three hours, which will create misconnection at ORD. A 1K agent rebooked her to an American flight without asking me any question. So, she won't be stuck in ORD again by getting the last seat on an AA flight. By the way, Mr. Kirby, how can you compete with your former employer? AA's flight is full and on time, while UA's flight is half empty and delayed often.
just a footnote: agent 1 might get the AA flight for me after I hang up the phone, but it disappeared on App for some unknown reason.
Edit: For her return flight, the first segment is delayed by three hours, which will create misconnection at ORD. A 1K agent rebooked her to an American flight without asking me any question. So, she won't be stuck in ORD again by getting the last seat on an AA flight. By the way, Mr. Kirby, how can you compete with your former employer? AA's flight is full and on time, while UA's flight is half empty and delayed often.
Agent #2 was either looking at the wrong flights or was looking for the wrong fare bucket. She may have been trying to match your "K" fare to an AA "K" fare, etc. Just a guess.
Just MX, no details:
Code:
0652/12DEC P BOS/OUT 1123A E00.10 EST OFF 1137A P BOS/OFF 1134A P DEN/ON 125P P DEN/ETA 523P E00.50 MAINTENANCE P DEN/OFF 315P F DEN/ETD 723P L04.13 AWAITING FLT 652 P DEN/FRO 517P F DEN/ETD 645P L03.35 MAINTENANCE P DEN/FRI 531P P IAD/ETA 803P E00.10☨ P IAD/ETA 803P E00.10 F IAD/ETA 1142P L03.29 D CRC//IAD NO HOTELS SEE GG SOS PLZ CHECK CXN
-RM
#219
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
Would appreciate insights into why UA canceled 2 of their ORD-LAN flights due to weather (snow) in LAN while comparable flights on DL and AA to LAN completed in the same time frame (all times adjusted to EST). Are AA's RJ145 and/or DL's CR200 somehow more capable of flying in snow than UA's RJ145? Is pilot training different? Differences in risk adversity among the regional carriers?
DL 3542 DTW-LAN by CR200, Sched Dep. 3:50pm, Status: Arrived 37 min late
DL 3793 MSP-LAN by CR200, Sched Dep. 4:00pm. Status: Arrived 7 min early
UA 4730 ORD-LAN by RJ145, Sched Dep. 4:45pm. Status: Canceled due to weather in LAN
AA 3525 ORD-LAN by RJ145, Sched Dep. 7:54pm, Status: In flight, expected 1 hr 55 min late
UA 4709 ORD-LAN by RJ145, Sched Dep. 8:55pm. Status: Canceled due to weather in LAN
DL 3319 MSP-LAN by CR200, Sched Dep. 9:25pm. Status: In flight, expected on time
Similar happened last month; my UA flight from LAN to ORD was delayed 3 hours due to fog in LAN, while AA and DL continued to operate in LAN with relatively short (<1 hour) delays.
DL 3542 DTW-LAN by CR200, Sched Dep. 3:50pm, Status: Arrived 37 min late
DL 3793 MSP-LAN by CR200, Sched Dep. 4:00pm. Status: Arrived 7 min early
UA 4730 ORD-LAN by RJ145, Sched Dep. 4:45pm. Status: Canceled due to weather in LAN
AA 3525 ORD-LAN by RJ145, Sched Dep. 7:54pm, Status: In flight, expected 1 hr 55 min late
UA 4709 ORD-LAN by RJ145, Sched Dep. 8:55pm. Status: Canceled due to weather in LAN
DL 3319 MSP-LAN by CR200, Sched Dep. 9:25pm. Status: In flight, expected on time
Similar happened last month; my UA flight from LAN to ORD was delayed 3 hours due to fog in LAN, while AA and DL continued to operate in LAN with relatively short (<1 hour) delays.
#220
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,834
When the great 2018 NE winter storm upon us, time to close this thread and open Consolidated cancelled/delayed domestic flights [2018]
WineCountryUA
UA coModerator
WineCountryUA
UA coModerator
Last edited by WineCountryUA; Jan 4, 2018 at 12:00 pm