Jul 20, 2013, 6:22 pm
Last edit by: WineCountryUA
This is an archived thread, the active thread is UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]
Jan 30, 2019, 11:37 pm
#4276
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,195
Just bought my tickets for a family vacation this summer and thought I'd check to see what the upsell offers might be even though I've already requested to use GPUs. I found the upsell offer for DEN-FRA hilarious -- no, No, and NO.
Jan 31, 2019, 12:29 am
#4277
Join Date: Nov 2006
Location: DSM, BKK or anywhere with an airport
Programs: UA 2P, HH Gold
Posts: 1,018
Flying RDU-DEN this weekend and was booked into a W fare. With it being operated by an A319, and there only being three seats left, I decided to look at the various upgrade options. UA.bomb offered me a $192 fee to move into F which I felt was reasonable for a four hour flight. Additionally, it immediately reissued the ticket into P class, so the combination of a dinner, free alcohol, wider seat and more EQMs seemed worth the price.
Feb 5, 2019, 6:11 pm
#4278
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
LAX-EWR tomorrow on the 787-10, one seat left. $1200 from an L fare, definitely passed! In Premium Plus already.
Feb 10, 2019, 3:33 pm
#4279
Join Date: Jan 2007
Location: Seattle, WA
Programs: HHonors Diamond
Posts: 731
Pleasantly Surprised
So, I'm flying PDX-EWR-GVA: GVA-IAD-PDX in late August. My outbound leg was all booked in Z fares whereas on the return leg I was all S fare. My cost to upgrade the return leg would have something crazy like $4k in costs if I were to choose the paid upgrade option online. I called in on the Premier line and upgraded the return leg to Z fares for only $1300: How can there be such discrepancy in the cost to upgrade fares like this? Don't get me wrong, I'm not complaining. Just seems kind of awkward that United would charge such a premium for upgrading online when it costs less to have an agent do it over the phone.
Eric
Eric
Feb 10, 2019, 3:39 pm
#4280
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,413
The cash price on the website does not use the current fare table as an input. While it frequently offers a better deal than a ticket change, it doesn't always. UA doesn't really care about fixing it -- it's very low on the priority list.
Feb 10, 2019, 5:15 pm
#4281
Join Date: Jan 2007
Location: Seattle, WA
Programs: HHonors Diamond
Posts: 731
Ah, thanks!
Feb 11, 2019, 3:13 pm
#4282
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,195
I keep checking periodically to see what the upgrade options/chances are for UA 182 DEN-FRA on June 8 (middle segment on my trip to Lisbon this summer). FTers who bemoan the loss in ability to apply GPUs should be pleased to hear that today, I wasn't offered any kind of upsell offer. In the past, the upsell was over $10K just for the DEN-FRA leg but today, nada, nothing, zilch. No way, no how.
I've managed to sleep in E+ on a 787-8 before and I'll manage it again but was intrigued that United flat-out wasn't offering any kind of upsell, even at a ridiculous $10K. Then again, perhaps they are worried about getting the necessary government approval for UA 182 and having to place me on another flight in J or equivalent class. Naaaaaahhhhhh ....
I've managed to sleep in E+ on a 787-8 before and I'll manage it again but was intrigued that United flat-out wasn't offering any kind of upsell, even at a ridiculous $10K. Then again, perhaps they are worried about getting the necessary government approval for UA 182 and having to place me on another flight in J or equivalent class. Naaaaaahhhhhh ....
Feb 11, 2019, 3:26 pm
#4283
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
ORD-SFO, at check-in TOD was $224 from a Q fare with 17/20 First Class seats sold. I did not take it. The applied RPU cleared about 13 to 11 hours before the flight. I was #2 on the upgrade list. The third seat went to a passenger who had volunteered to take another flight the evening before. He was not expecting it.
Feb 11, 2019, 3:27 pm
#4284
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,405
I've managed to sleep in E+ on a 787-8 before and I'll manage it again but was intrigued that United flat-out wasn't offering any kind of upsell, even at a ridiculous $10K. Then again, perhaps they are worried about getting the necessary government approval for UA 182 and having to place me on another flight in J or equivalent class. Naaaaaahhhhhh ....
Feb 11, 2019, 8:03 pm
#4285
Join Date: Sep 2009
Location: HSV
Programs: Silver MileagePlus, Diamond Hilton
Posts: 672
Have people gotten by up offers at check in for for flights booked with miles ?
Feb 11, 2019, 9:22 pm
#4286
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,413
Feb 12, 2019, 8:40 pm
#4288
Join Date: Oct 2006
Location: ANP
Programs: UA 1k, Marriott Plat, HH gold, Avis/Hertz Pres
Posts: 1,408
Buyup gone on intl itinerary after purchase?
I have 2 separate intl flights and neither do I have an option to buy up. All are showing you can buy a business from the get go, but there used to be a option to buy up. Also these flights are usually pretty easy to upgrade and flights are really empty, don’t know if this is another issue with PZ or what. Anyone else?
Feb 12, 2019, 8:42 pm
#4289
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Just keep an eye on it. Sometimes the offer comes and goes.
Feb 12, 2019, 8:46 pm
#4290
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
This is completely normal.
Last edited by WineCountryUA; Feb 12, 2019 at 9:16 pm Reason: cleanup after merge; thanks for the link