Jan 1, 2017, 3:18 pm
Consolidated "Delayed/Cancelled" International Flights (2017)
Jan 3, 2017, 9:49 pm
#46
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
763 and 744 reliability still as bad as ever:
UA962 1/3 EWR-TXL 763 cancelled due to aircraft maintenance
UA963 1/4 TXL-EWR 763 cancelled due to aircraft maintenance
UA58 1/3 SFO-FRA 744 delayed 3 hours due to aircraft maintenance
UA59 1/4 FRA-SFO 744 delayed 1h30min due to aircraft maintenance
869 SFO-HKG is running about an hour late again today as well... let's see if they hold HKG-SIN again 
UA962 1/3 EWR-TXL 763 cancelled due to aircraft maintenance
UA963 1/4 TXL-EWR 763 cancelled due to aircraft maintenance
UA58 1/3 SFO-FRA 744 delayed 3 hours due to aircraft maintenance
UA59 1/4 FRA-SFO 744 delayed 1h30min due to aircraft maintenance
My "favorite" thing about flying United--they'll gladly misconnect passengers all over the system, but will always hold the HKG-SIN flight for however long it takes to get everybody from ORD, SFO, and EWR on board...I think the HKG-SIN flight has to be the worst-performing international flight in the system.
Such garbage.
Such garbage.
Jan 4, 2017, 7:27 am
#47
Join Date: Dec 2001
Posts: 1,617
UA870 1/4 SYD-SFO 789 Diverted to HNL due to medical. Continue HNL-SFO after refueling
Jan 4, 2017, 1:28 pm
#48
Join Date: Apr 2013
Location: STL
Programs: UA 1K MM, AA Plat, SPG/M P75 and few from CC
Posts: 341
UA892 ICN-SFO 744 cancelled due to MX.
Extra sector planned next day.
Extra sector planned next day.
Jan 4, 2017, 3:36 pm
#50
Join Date: Jan 2017
Programs: UA
Posts: 324
Then when we landed in IAH....no gate. Waited about a half hour for a gate. Then our bags arrived at customs baggage control....ninety three minutes after we landed. Again, no info provided. Just wait. And wait. And wait. There didn't seem to be a lot of flights for UA at IAH to deal with either. I think they simply forgot about our flight. I was lucky, as I didn't have a connection. Dozens of people missed connections due to the baggage issue.
Again, I made it home, but my God, it was a cluster from go. Not the best way to treat high dollar pax. Fares for that segment ran 800 for coach 3 months out for what was supposed to be a 2 hour flight
Last edited by TominLazybrook; Jan 4, 2017 at 3:43 pm
Jan 4, 2017, 4:11 pm
#51
Join Date: May 2001
Posts: 4,771
UA49 (Jan 5) BOM-EWR (777) canceled, flight preparation. Looks like it departed and came back.
Jan 4, 2017, 4:20 pm
#52
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Join Date: Feb 2001
Location: Berkeley, CA USA
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Would it be possible for individual passengers to sue the individual responsible? I would not be looking for a big pay out but say $500 (x each passenger on board) Does anyone want to speculate on UAL's expenditure? 200 x hotel rooms, 4-6 hours worth of fuel from the diversion and return trip backtracking, AKL Aerodrome fees, having an aeroplane out of use for an additional 24 hours. $100,000 perhaps all up ?
The passenger appears to be a USA national, so it would seem (to non-expert me, at least) that a criminal case and possibly a civil case by United could proceed in the USA courts. I dearly hope United presses a civil case to the max. Make this a financial nightmare for the guy, and set a useful example for others who imagine that their petty disputes are worth escalating into an international flight diversion.
Jan 4, 2017, 4:33 pm
#54
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FWIW, my friend who was on the flight and a few rows away from the Ugly American, did not question the crew's decision to divert to AKL. That despite the fact that it was a big hassle for himself, his wife, and their two very young kids.
My friend did have some very negative things to say about UA Global Services in this irregular operations situation on the ground in AKL, but that is a separate matter.
My friend did have some very negative things to say about UA Global Services in this irregular operations situation on the ground in AKL, but that is a separate matter.
Jan 5, 2017, 1:47 am
#55
Join Date: Mar 2003
Location: Here today gone tomorrow
Programs: *G, ow Saph
Posts: 2,865
But on a serious note when 895 arrives in SIN at 1am it sits on the ground until 6am to operate 896 SIN-HKG-ORD so holding it won't have an impact on the subsequent legs (I've seen 895 arrive in SIN at 4am before and 896 still gets out on time).
Also even though (according to google) there are 21 daily flights HKG-SIN (8x CX and 7x SQ) UA895 is the second-to-last flight of the day (there's a CX "redeye" departing 0150) so if they don't hold the flight then it's hotel rooms for everyone...
Also even though (according to google) there are 21 daily flights HKG-SIN (8x CX and 7x SQ) UA895 is the second-to-last flight of the day (there's a CX "redeye" departing 0150) so if they don't hold the flight then it's hotel rooms for everyone...
And would also disagree with you on the worst-performing international flight in the system - can think of many better candidates e.g. PVG-ORD/SFO (back when it was the 744), MEL-LAX, the daytime EWR/IAD-LHR flights that often turn into redeyes. 895 usually isn't that delayed IME.
PVG-ORD 65% reliability, avg delay 44 min (I'm aware that you said "back when it was the 744" but I can't access that easily)
PVG-SFO 98% reliability
MEL-LAX 80% reliability, avg delay 22 min
EWR-LHR 80% reliability, avg delay 25 min
IAD-LHR 90% reliability, avg delay 41 min
HKG-SIN 59% reliability, avg delay 47 min
So I stand by my hypothesis. And will continue to avoid 895, meaning no UA for me.
Jan 5, 2017, 9:46 am
#56
Join Date: May 2006
Location: PMD
Programs: UA*G, NW, AA-G. WR-P, HH-G, IHG-S, ALL. TT-GE.
Posts: 2,907
It has to, mechanical aside. Every night 3 flights arrive from the US: (1) EWR, a sCO 772, (2) SFO, a sUA 744, and (3) ORD, a sUA 772. HKG-SIN is operated by HKG sUA FAs. Using EWR plane for HKG-SIN is out of the question. Even if you have the sUA FAs operate the 744 instead of 772 may be feasible, but you may not be able to find rested pilots due to different type.
Jan 5, 2017, 10:29 am
#57
Join Date: Dec 2008
Location: ORD
Programs: UA GS 4MM
Posts: 583
And if I were going SIN-HKG-SIN like you, I'd make the same judgement. However, I like that UA will hold 895 (within some reason) to minimize the misconnects coming from the US. It's saved me a couple of times.
Jan 5, 2017, 11:43 am
#58
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And those flights aren't really intended for the local traffic; they're intended to serve UA's connecting traffic. You'll often see business class buckets zeroed out on the short-haul and available for the married segment long-haul only.
Jan 6, 2017, 1:17 am
#59
Join Date: Mar 2003
Location: Here today gone tomorrow
Programs: *G, ow Saph
Posts: 2,865
It has to, mechanical aside. Every night 3 flights arrive from the US: (1) EWR, a sCO 772, (2) SFO, a sUA 744, and (3) ORD, a sUA 772. HKG-SIN is operated by HKG sUA FAs. Using EWR plane for HKG-SIN is out of the question. Even if you have the sUA FAs operate the 744 instead of 772 may be feasible, but you may not be able to find rested pilots due to different type.
And just to keep us on topic, only 13 minutes late yesterday!
Jan 7, 2017, 8:20 am
#60
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UA56 CDG-EWR 763 cancelled due to aircraft maintenance
UA951 BRU-IAD 764 cancelled due to crew
UA951 BRU-IAD 764 cancelled due to crew