FlightNurse

Correct you do not get the change.

diburning

No. These vouchers are processed by hand, and the food establishment claiming reimbursement must include a copy of the receipt. The food establishment is only paid the amount on the receipt, or the amount of the voucher, whichever is less.

mmayer

I always take pictures meaning to post them, but never seem to remember at the end of the trip. Anyway, I've seen the Hummus plate mentioned several times in the last few days. I have gotten it a few times and it is really pretty good and healthy for plane food.



UA Hummus plate for breakfast

JAaronT

In the darkest days of pmUA, it was hard to get vendors at ORD to take food or taxi vouchers because UA was so lousy at reimbursement.

GoSh4rks

Dec 6 Sjc-ewr choice of huevos rancheros or an apple crepe with sausage. The huevos rancheros was decent, served on a sweet cornmeal bread/pancake type thing. Crepe looked decent too.

findark

Meh, that still looks like a pretty poor excuse for a full meal.

Also wait.. does that mean there are breakfast flights where I can't just stick to cereal+yogurt with fruit? Yikes - thought that was always available as a default option, although I very rarely take breakfast flights.

seat38a

I've seen them at ORD just punch in the CC information on the certificate and be done with it, and at SFO this last week the reciept was stapled to my vouchers.

diburning

Punching it in ≠ ultimately getting paid

If they weren't stapling the receipts before, I bet they'd have to go back and find it later and print another copy.

S.R

I just don't see it as a breakfast. Whats really disappointing though is that it seems the only two options on most mid-cons has been the egg white pastry or this hummus plate. 2 really not great options. I miss the days of the french toast soufflé or an omelet, or an egg sandwich instead of omelet. Or even the oatmeal or cereal. Theres no variety anymore. i'm back on my regular IAH-LGA on Tuesday, I can almost guarantee the options will be hummus plate or egg white pastry.

Kacee

It's like the old turkey puck. They've probably got a warehouse full of kale frisbees and canned hummus that they got at some insane discount.

Ghost of Smisek.

bluepig1

So, post-flight update:

12:00pm departure - The flight attendant initially only offered a "cheese plate with grapes" as a snack, but then came back around (in order of status off the manifest) to indicate there was indeed a second choice, an Asian noodle salad with roast beef. Having had the Asian Noodle Salad dinner option with grilled chicken (which I rather like), I picked this. It was not good. Noodles were pre-dressed with some soy/cilantro/sesame oil thing; the ramekin had a wedge of lime and pickled ginger in it. The dish was better with the addition of the squeeze of lime, but still not great. The beef was ok, lightly marinated with a supposedly "asian" marinade. The Boston lettuce underneath was soggy from the pre-dressed noodles having sat on it for a while. And, as with "snacks" - no bread, no dessert, no nuts - just the Ghiradelli chocolate. Thank goodness I had just enough time arriving at the gate to grab & go a salad otherwise I would still have been hungry. For the future, I'll probably just ask for a Tapas box from the back.


When inquiring with GS customer care after the flight indicating I was disappointed with the cut to First Class catering service, their response was:

So it's just great that they gave me a form response that was clearly copied/pasted - the response was on Dec 7, and uses future tense for a Sept 1 change.

One O/T silver lining - this flight had one of the best Captains I've flown - he passed out business cards with handwritten "thank you for your business" messages (I've only had this happen on international flights, and only for GS passengers), shook each First Class passenger's hand, and gave the flight information announcements to the First Class cabin in person, standing in the front aisle. Really friendly, and definitely above and beyond. Too bad the catering was so disappointing.

Separately - UA1967 IAH-ORD dinner on Dec 6 had a choice between Buffalo Mac & Cheese with grilled chicken, and the peppered grilled salmon salad. I've had this salad a number of times before, and as usual it was great. Baby greens, goat cheese, dried cranberries, sliced fennel, and sliced granny smith apples on the salad.

Kacee

Translation: "Despite record profits, we're cutting service some more, and hoping our customers don't notice. If there's enough complaining, or if we see a material drop in revenue, we may change our minds."

diburning

It's a shame that GS Customer Care doesn't actually care.

cityboy340

So does anyone know what's happening with BOS-LAX? I know BOS-SFO is a premium transcon but is -LAX being considered that as well for meal reasons?

DELee

Only if some other airlines do it first. And then, only maybe since it requires more 752 planes.

BOS-LAX/LAX-BOS @ once per day won't cut it as a t.p.s. model.

David