findark

I haven never had a daytime Snack, so not sure. The redeye (p.s./tcon/Hawaii) Snack did not include nuts.

There was a hot towel on my YVR-SFO. I'm pretty sure this is just crew variance, as I've never had a consistent hot towel experience on UA.

physioprof

Ugh.

camachinist

UA314 10/3/17
LAX-DEN
Lunch

Service on 777-200 with lie-flat beds. Flight time 1 hour 45 minutes.

Open bar PDB - ordered gin and tonic and it was delivered promptly during boarding. Purser and flight attendants proactive.

Noted a bit of a delay after takeoff for order taking for meals and drinks. Meal order was taken first, purser jumped around full cabln, then provided hot towels, then took drink order.

Warm nuts in ramekins delivered with drinks. Meal followed in about 15 minutes or so, served individually from galley.

Choices were Tandori chicken or cold Asian chicken salad. I ordered the chicken salad and my seatmate ordered the Tandori chicken.

He appeared to eat all of his hot entree and part of the dessert. I didn't hear any complaints from him, an older gentleman.

My meal came with a generous salad with spinach, arugula, bell pepper strips and soba noodles. Six slices of cold chicken on the side with a lettuce garnish. Roll was small, brown crust white roll, perhaps a pretzel roll, and was warm. A slice of lemon cheesecake served on the same tray served as dessert.

I was heartened to see and use the gray thick napkin with the buttonhole

Water was offered with lunch and generous offers of drink refills in addition.

The chicken was tender and flavorful and the greens fresh. I had a few of the soba noodles and they were good but I wasn't interested in noodles so left the rest. I ate about half of the cheesecake. It had good texture and lemonly flavor and was cold but not hard to slice with a fork.

Overall a positive experience on a pretty short meal flight. I was just starting to settle in and we landed. Bummer.

Plane-is-home

YYC-DEN at dinner time is now down to a no choice snack plate. But App and reservation list lunch which is odd for a 4pm or later departure

uber1K_Flyer

I was on UA 1590 - at four hours and crossing 2 meal times and we got the wimpiest breakfast I’ve ever been served.

S.R

Lol I was served that on an IAH-EWR flight a few weeks ago. Ate a bite or 2 of cucumber but the rest looked pretty gross so just sent it back. Miss the days of an egg option or a sweet option.

demkr

That's breakfast now for midcons from midwest to California? Seriously? Is this the normal new breakfast? I thought breakfast flights above 3 hours weren't affected by the changes.

If this is the new normal, I'm done with United. No one should be paying for first class anymore.

kirkwoodj

I had a hot ham & egg (&cheese?) breakfast sandwich Saturday morning ORD-IAH. Will try & post a picture later when at a friendlier place.

tarheelnj

EWR-SNA
Dinner

6 hour flight. Was in last (3rd) row of 73G, so don't know what other option was. Only offered the chicken. PDB+nuts in ramkin+main dish+sundae. No hot towel.

CruiserCLE

That seems to be a staple with the recent downgrades...have seen it numerous times this month.

The second life of the "Jeff McMuffin" with fancier bread.

rch4u

That ORD-SAN breakfast is outrageous, as is that EWR-SNA transcon dinner on one tray with the casserole dish. People - please write in to express your displeasure on these serious cuts!

transportprof

I flew YVR-SFO today during the lunch time "snack" window. The meal was a cold plate - soba noodles, roast beef and some salad vegetables. Nuts were served with the meal. There was a small chocolate bar for dessert, and hot towels were given out before the meal. No bread roll, either. It was ok, but a definite "enhancement".

demkr

I am flying in the opposite direction on the 10:40 am departure out of SFO next month. Is that time the "lunch" snack or the "breakfast" snack? Return flight is the 7 pm which should be dinner.

If the snack does now come with nuts, I suppose this isn't so bad.

I still can't get over that ORD-SAN 'breakfast' from a few posts up. Hopefully it was a catering error.

JerseyCityS

OMG that is outrageous! And egg, a piece of lettuce, and fish???? Hideous.

qukslvr619

Unfortunately I don't think its a catering area, but rather a complete re-shift of what market classifications are. Using SAN as an example this is what I found out:

Previous classifications
SANDEN Short/Medium Haul
SANORD/IAH Mid-Con
SANEWR/IAD Trans-con

New classifications
SANDEN Short/Medium Haul Modified
SANORD/IAH Short/Medium
SANEWR/IAD Mid-con

So IAD/EWR to West Coast and LAX/SFO to the East Coast, with the exception of to/from Hawaii or BOS/EWR-LAX/SFO, basically get moved to the mid-con category. And the matrix is so convoluted at this point I can't make heads or tails of it to even really understand the logic.

Bottom line......I'm not convinced this is a "test" to solicit customer feedback. And while I expect that there would be modifications to save a few costs here or there, this is a terribly short sighted decision that I hope they roll back.