Dec 3, 2016, 9:22 am
Last edit by: WineCountryUA
Access to Polaris lounges (source):
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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International T5 ORD partner *G lounges
Hour 6:00 a.m. – 9:00 p.m. daily
A la carte dining, last seating 8 p. m.
United flights with the premium cabin class listed as 'Polaris Business' qualify for deaparture, connecting and arrival of a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean, Central America, northern South America, ... ) are not eligible for Polaris lounge access.
For partner, Business or International First, access only at departure airport and same destination restrictions as UA (roughly at least 8+ hours long haul international - TATL, TPAC, yes any UA Polaris destination but no trans-border).
No Guests (except 1 guest for International First partner flights)
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Dec 4, 2016, 4:23 am
#92
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
In this day & age there is no excuse for an airline not to serve XO in biz (many serve it in biz & first while some up the game in F to Paradis, etc (which even I admit is over the top for an airline.............but VSOP???? This is an economy only cognac. UA really neeeds to up its game on cognacs
Dec 4, 2016, 5:08 am
#93
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
Dec 4, 2016, 6:16 am
#94
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,406
Actually, they are not. The UC locations will now have fewer people in them as the international F and J passengers will be in the Polaris club.
The BP scanners at the Polaris lounge use a new system that is programmed with rules specific to entry. It is designed so agents don't have to enter data and so they know right away whether a passenger is eligible f
r entry.
r entry.
Dec 4, 2016, 7:51 am
#97
Join Date: Jan 2016
Location: Ex-MSP
Programs: UA: Plat, Marriott: Annual Ambassador, Lifetime Grandfather
Posts: 293
According to the source used for the Wiki, for access to the United Polaris business lounge, on a United Polaris business class ticket, the entry requirements are:
The footnote #2, referenced at the top of the column, is:
I don't see anything in there about long-haul. Where is that information coming from?
-mvitale
A boarding pass for travel in United Polaris business class
Customers in United Polaris business class may access a United Polaris lounge at connecting airports and their final destination within 24 hours of arrival or departure of their flight.
Customers in United Polaris business class may access a United Polaris lounge at connecting airports and their final destination within 24 hours of arrival or departure of their flight.
2Access is not allowed for customers with discounted industry, airline or staff travel tickets, unless specifically stated.
-mvitale
Dec 4, 2016, 7:54 am
#98
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,406
m the management at the lounge.
Dec 4, 2016, 8:44 am
#102
Join Date: Dec 2013
Posts: 368
Sorry, my bad. The multi-segment international ticket issued by United is
BOM-EWR-DEN-ORD-LGA/JFK-FRA-BOM
I have always accessed United Club when flying domestic segment with my *A Gold Card on a multi-segment trip on the basis that my itinerary is part of an international trip. Otherwise *A Gold pax are not allowed in United Club when flying domestic.
From few posts above in this thread, it seems that although access to the Polaris club is only for international departures, pax transiting to international destinations are allowed. Yes, it does not mention anything about being part of a multi-segment international trip & hence my original question in the previous posts.
In any case, not a big deal - I will find that out and post on this forum.
BOM-EWR-DEN-ORD-LGA/JFK-FRA-BOM
I have always accessed United Club when flying domestic segment with my *A Gold Card on a multi-segment trip on the basis that my itinerary is part of an international trip. Otherwise *A Gold pax are not allowed in United Club when flying domestic.
From few posts above in this thread, it seems that although access to the Polaris club is only for international departures, pax transiting to international destinations are allowed. Yes, it does not mention anything about being part of a multi-segment international trip & hence my original question in the previous posts.
In any case, not a big deal - I will find that out and post on this forum.
Dec 4, 2016, 8:56 am
#103
Join Date: Jan 2014
Location: SEA
Programs: NZ Elite (*G)
Posts: 657
I am NZ *G and have never been denied access.
Dec 4, 2016, 9:15 am
#104
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,015
If you're flying United, you have to be flying (or be connecting to) a route that has been designated to have a Polaris business or Polaris first cabin. Canadian/Mexican/Central America/Caribbean routes are not Polaris business. They are just International Business - that has not changed. United doesn't spell out "long haul" in the rules, but Polaris is only present on long-haul.
Dec 4, 2016, 9:28 am
#105
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
I would not say encouraged. I would only say allowed and not discouraged. Since nothing is being sold in the lounge, I assume the staff is paid a full wage, and that you would not be judged either way. I didn't start tipping till I saw others doing so.