Jan 22, 2017, 3:51 pm
Last edit by: wilp888
Sleep-Enticing Amenities
In addition to the sleep-enticing United Polaris personal suites, several other amenities were designed with our customers' sleep in mind.
In a first-of-its-kind partnership, United has worked with leading luxury specialty store Saks Fifth Avenue for custom-designed bedding. All designed to provide the best sleep in the sky, the new bedding collection will feature plush duvets, lightweight day-blankets and a large and small pillow for each United Polaris customer. In addition, mattress cushions will be available upon request.
Slippers will be available on all flights, and customized United Polaris pajamas will be available by request on flights longer than 12 hours*. Flyers will also be able to request a gel-cooled pillow. New amenity kits will feature ergonomically designed eye shades, calming lavender pillow mist and additional products from Soho House & Co.'s Cowshed Spa.
With the introduction of United Polaris, the airline intends to donate tens of thousands of pillows, blankets and other inflight service items to Fisher House Foundation, which United and its employees have long supported.
In addition to the sleep-enticing United Polaris personal suites, several other amenities were designed with our customers' sleep in mind.
In a first-of-its-kind partnership, United has worked with leading luxury specialty store Saks Fifth Avenue for custom-designed bedding. All designed to provide the best sleep in the sky, the new bedding collection will feature plush duvets, lightweight day-blankets and a large and small pillow for each United Polaris customer. In addition, mattress cushions will be available upon request.
Slippers will be available on all flights, and customized United Polaris pajamas will be available by request on flights longer than 12 hours*. Flyers will also be able to request a gel-cooled pillow. New amenity kits will feature ergonomically designed eye shades, calming lavender pillow mist and additional products from Soho House & Co.'s Cowshed Spa.
With the introduction of United Polaris, the airline intends to donate tens of thousands of pillows, blankets and other inflight service items to Fisher House Foundation, which United and its employees have long supported.
SFO - ICN, PEK, PVG, HGH, XIV, TPE, AKL, HKG, CTU, SYD, TLV, SIN
EWR - NRT, PEK, DEL, BOM, HKG, PVG
ORD - NRT, PEK PVG, HKG
LAX - PVG, SYD, MEL, SIN
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLW...jpg&name=large
Trip reports with photos:
http://www.flyertalk.com/forum/trip-...l#post27799060
Polaris In-flight Experiences
May 2, 2017, 4:15 pm
#1396
Join Date: May 2014
Location: DMV
Posts: 2,092
Took UA943 FRA-ORD in Polaris Business class a couple of weeks ago. Meh. The comfort add-ons - mattress cushion, extra pillow, slippers on demand, etc. - really aren't designed to enhance that short day-time flight; the new amenities container is less easy to re-purpose than the soft-sided faux-leather or mesh bags; the amenities themselves nothing to write home about (although road-warrior son is thrilled with the padded eye mask, which is too big for my face). Food also not a noticeable step up from anything. Yes the lie flat seats are the way to go, but that's it (and don't some non-Polaris flights have those as well?)
I can imagine that the TPAC experience might be more satisfying, but I don't plan to alter my flying schedule, or pay more, just to have a chance to fly the Polaris.
I can imagine that the TPAC experience might be more satisfying, but I don't plan to alter my flying schedule, or pay more, just to have a chance to fly the Polaris.
May 2, 2017, 4:18 pm
#1397
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
May 2, 2017, 4:39 pm
#1398
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,350
All done and dusted. I was all tucked in and put my eye-mask on with 8:03 remaining in a 9:46 flight. I didn't feel rushed at any point either. It was actually a really effectively paced service.
May 2, 2017, 8:11 pm
#1399
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
That sounds like a treat compared to some of the TATLs where the meal service finally finishes up about 3h in.
May 2, 2017, 10:36 pm
#1400
Join Date: Jun 2005
Location: When not traveling, Boulder,CO
Programs: united premier exec, hhonors diamond, priority club platinum elite
Posts: 43
I'd love to hear your reaction to the EWR-ATH flight. I'm booking one for September, also a 767, and I'd planned on treating myself to Polaris. I'm a bit bummed that the pajamas are not offered on the under 12 hour flights, and I don't drink, so I'm wondering if the price will be worth it. I'm curious about your comment regarding the seats. If they're selling it as a Polaris flight, why wouldn't it have Polaris seats? Isn't that the main reason to fly Polaris?
May 3, 2017, 6:56 am
#1401
Join Date: Feb 2006
Programs: HH Silver, MR Plat Prem & LT Plat, Hyatt Plat,SPG Plat, Hertz PC, National EE, UA 1K
Posts: 3,404
Not sure if this belongs in here...but LHR-IAD 919 today, only 1 red boarded. As well, no wine flights going west. (I thought I remembered wine flights on other Polaris LHR, FRA, MUC - EWR, IAD, ORD flights this year ?!?!
May 3, 2017, 8:15 am
#1402
Join Date: Nov 2014
Programs: UA 2MM
Posts: 1,679
UA currently has a wine shortage (300% increase over their initial increase projections) many have speculated this is due to (1) better wines on Polaris than before and (2) the wine cart only having wine and water and FAs pushing wine vs going to the galley to get a mixed drink. I think UA can resolve this by adding hard alcohol and mixers to the cart, which they especially should do now if they only have one red going east
May 3, 2017, 9:01 am
#1403
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,267
On my SCL-IAH flight, I noticed that dinner finished in a little under 2hrs from wheels up. I was impressed as it usually takes 3hrs. I was very disappointed that there was no ice cream. That is usually the only reason I won't choose the "executive dining" option to get the meal over with quickly. Had I know, I would have done that.
May 3, 2017, 9:59 am
#1404
Join Date: Feb 2009
Location: PDX
Programs: AS (MVP), UA (silver), AA, DL, Hilton (Gold)
Posts: 231
UA currently has a wine shortage (300% increase over their initial increase projections) many have speculated this is due to (1) better wines on Polaris than before and (2) the wine cart only having wine and water and FAs pushing wine vs going to the galley to get a mixed drink. I think UA can resolve this by adding hard alcohol and mixers to the cart, which they especially should do now if they only have one red going east
May 3, 2017, 10:04 am
#1405
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,423
May 3, 2017, 10:15 am
#1406
Suspended
Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
But wine would be less costly that the liquors used for mixed drinks?
May 3, 2017, 10:38 am
#1407
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I find the new Polaris desert trolley with the tower of smaller sweet bites to be a big boost to UA's J service.
May 3, 2017, 4:44 pm
#1408
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,971