United Club stats - membership up 4%
#46
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Mostly picking up or switching to using priority pass via CSR or Amex Plat.
Based at a hub we don't connect much, don't go to the airport early, and of all the issues the straws that broke the camels back was the food and complimentary booze downgrade.
I'm out in Feb after more years than I can count. Crowding, construction and often double coverage from other means. The theory that today's customer cares about what the company is doing for the future customer doesn't do anything for me. It's losing this customer.
#47
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
I'm shocked there is *any* debate about this. I enjoyed my UA Club membership tons years ago. My friends would laugh that I would show up so early for flights so that I could enjoy a wedge of cheese and a soda at the airport.
Given that I get UA lounge access internationally without paying (LHR is a *gem* of a club) I looked around. Amex Plat made sense to me. Between priority pass and Centurion lounges it's a much better value...but it's really going to depend on where you go. There are other cards that offer other benefits.
I'm really shocked that UA offers anything worth what they offer. Maybe some people think it's really exclusive to belong. I don't understand it.
Given that I get UA lounge access internationally without paying (LHR is a *gem* of a club) I looked around. Amex Plat made sense to me. Between priority pass and Centurion lounges it's a much better value...but it's really going to depend on where you go. There are other cards that offer other benefits.
I'm really shocked that UA offers anything worth what they offer. Maybe some people think it's really exclusive to belong. I don't understand it.
For those who go back a few years, the service and availability of Red Carpet Clubs for UA's network was a draw in and of itself - the cost of the membership initiation fee, the yearly method of payment (miles vs. cash), guesting folks in, etc. were many of the things talked about here on FT. Also the idea of loyalty, what it meant to be an elite on UA, the red carpet you'd walk over to board the aircraft if you were sufficiently statused, etc. - contributed to what then Red Carpet Clubs meant to pmUA.
Now that UACO has settled in, there's bit more competition for the club dollar in most airports, the United Clubs aren't unique nor provide a respite from an airport's hubbub, Club credit cards have enabled far more to gain the club experience (as it is now), who's behind the agent counters matters less than it used to (I mean, Annie had her own fan club, many folks knew the bartenders on a first name basis as well as the utility of today's United app).
For instance, the initiation fee is now $50 or 7,000 miles. That scares few if any folks now. I also could bring my whole family including my wife and 3 kids and feel welcome.
Things have certainly changed even since when the two airlines "merged" much less for those who go back multiple decades who remember a different airline world.
David
#48
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,640
it blows my mind that people pay this much money for UA club memberships.
i can't even convince myself to join the AS board room despite a nearly 50% lower price than the UA club.
i can't even convince myself to join the AS board room despite a nearly 50% lower price than the UA club.
#49
Join Date: May 2015
Posts: 674
#50
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
I think it is a function of what you remember from the Red Carpet Clubs versus what the current club-type environment is.
For those who go back a few years, the service and availability of Red Carpet Clubs for UA's network was a draw in and of itself - the cost of the membership initiation fee, the yearly method of payment (miles vs. cash), guesting folks in, etc. were many of the things talked about here on FT. Also the idea of loyalty, what it meant to be an elite on UA, the red carpet you'd walk over to board the aircraft if you were sufficiently statused, etc. - contributed to what then Red Carpet Clubs meant to pmUA.
Now that UACO has settled in, there's bit more competition for the club dollar in most airports, the United Clubs aren't unique nor provide a respite from an airport's hubbub, Club credit cards have enabled far more to gain the club experience (as it is now), who's behind the agent counters matters less than it used to (I mean, Annie had her own fan club, many folks knew the bartenders on a first name basis as well as the utility of today's United app).
For instance, the initiation fee is now $50 or 7,000 miles. That scares few if any folks now. I also could bring my whole family including my wife and 3 kids and feel welcome.
Things have certainly changed even since when the two airlines "merged" much less for those who go back multiple decades who remember a different airline world.
David
For those who go back a few years, the service and availability of Red Carpet Clubs for UA's network was a draw in and of itself - the cost of the membership initiation fee, the yearly method of payment (miles vs. cash), guesting folks in, etc. were many of the things talked about here on FT. Also the idea of loyalty, what it meant to be an elite on UA, the red carpet you'd walk over to board the aircraft if you were sufficiently statused, etc. - contributed to what then Red Carpet Clubs meant to pmUA.
Now that UACO has settled in, there's bit more competition for the club dollar in most airports, the United Clubs aren't unique nor provide a respite from an airport's hubbub, Club credit cards have enabled far more to gain the club experience (as it is now), who's behind the agent counters matters less than it used to (I mean, Annie had her own fan club, many folks knew the bartenders on a first name basis as well as the utility of today's United app).
For instance, the initiation fee is now $50 or 7,000 miles. That scares few if any folks now. I also could bring my whole family including my wife and 3 kids and feel welcome.
Things have certainly changed even since when the two airlines "merged" much less for those who go back multiple decades who remember a different airline world.
David
We have but to look just North to see how AC does it ,with various tiers of membership (MLL only, MLL int'l, MLL+ Star, etc); needless to say I'd worry a great deal about emulating a customer unfriendly airline like AC.
I would also be careful about waxing too nostalgic for the RCCs which had no comp alcohol, though I personally don't bother to drink the rotgut served at the UCs, I did prefer to burn the chits on premium alcohol.
I do think that overall and over the long-run, its better to have more club members than not, whose greater numbers can justify more real estate in more airports.
#51
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,581
I'm sure that many of us that have been denied entry at overcrowded clubs from time to time might beg to differ.
#52
Join Date: Mar 2009
Location: DCA
Programs: UA 1K; *G and *A Top 1000; HHonors Diamond; *$ Gold; Global Entry
Posts: 2,272
I just don't see the draw behind the United Clubs. Perhaps too many visits to the C7 club at IAD after the snacks have run out or having read too many times on FT about the rodents in the downstairs C13 club at IAD. I just don't see why anyone would want to pay several hundred dollars to become a United Club member. Too much inconsistency...
Of course, most of my travel is international; so, I get club access anyways as a result of my status.
The only area where club access may be handy (and potentially worth a one-time fee or whatever) is in IRROPS service recovery. Of course, paying several hundred dollars a year to be able to be rerouted is probably still not worth it when you can just call someone up on the Premier line.
Of course, most of my travel is international; so, I get club access anyways as a result of my status.
The only area where club access may be handy (and potentially worth a one-time fee or whatever) is in IRROPS service recovery. Of course, paying several hundred dollars a year to be able to be rerouted is probably still not worth it when you can just call someone up on the Premier line.
#53
Join Date: Nov 2007
Location: BOS
Programs: UA 1K 1.45MM, Marriott+SPG Plat, Clear, Nexus, Global Entry and MEX Viajero Confiable
Posts: 1,777
I just don't see the draw behind the United Clubs. Perhaps too many visits to the C7 club at IAD after the snacks have run out or having read too many times on FT about the rodents in the downstairs C13 club at IAD. I just don't see why anyone would want to pay several hundred dollars to become a United Club member. Too much inconsistency...
Of course, most of my travel is international; so, I get club access anyways as a result of my status.
The only area where club access may be handy (and potentially worth a one-time fee or whatever) is in IRROPS service recovery. Of course, paying several hundred dollars a year to be able to be rerouted is probably still not worth it when you can just call someone up on the Premier line.
Of course, most of my travel is international; so, I get club access anyways as a result of my status.
The only area where club access may be handy (and potentially worth a one-time fee or whatever) is in IRROPS service recovery. Of course, paying several hundred dollars a year to be able to be rerouted is probably still not worth it when you can just call someone up on the Premier line.
#55
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
I was flying to/from BOS for about a year and the membership seemed worth it. Now I'm flying to/from EWR and I don't even go into the clubs as there is no where to sit anyway. I will be moving over to PHL soon. Hopefully that club is better.
#56
Join Date: May 2001
Location: HNL
Posts: 1,015
Perhaps the devaluation of Platinum status may move the needle downward - I'm among the group who has held on to Pres Plus card after PQD implementation primarily to get the Platinum waiver. Now that there's no reason to be Plat, this may be my last year. But I will admit the value of club access has significantly increased over the past year (Even HNL has finally gotten on board with a larger spread), so who knows...
#57
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
Whenever one of these threads get started I always breathe a sigh of relief that I bought a lifetime PC membership in 2010. I realize that the lifetime membership may not grant me immunity from downgrades, but it exempts me from the annual ritual of evaluating the cost-benefit gap when the annual fee is approaching.
#58
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
Whenever one of these threads get started I always breathe a sigh of relief that I bought a lifetime PC membership in 2010. I realize that the lifetime membership may not grant me immunity from downgrades, but it exempts me from the annual ritual of evaluating the cost-benefit gap when the annual fee is approaching.
#59
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
Perhaps the devaluation of Platinum status may move the needle downward - I'm among the group who has held on to Pres Plus card after PQD implementation primarily to get the Platinum waiver. Now that there's no reason to be Plat, this may be my last year. But I will admit the value of club access has significantly increased over the past year (Even HNL has finally gotten on board with a larger spread), so who knows...
#60
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
Whenever one of these threads get started I always breathe a sigh of relief that I bought a lifetime PC membership in 2010. I realize that the lifetime membership may not grant me immunity from downgrades, but it exempts me from the annual ritual of evaluating the cost-benefit gap when the annual fee is approaching.