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policy on rebooking /award tickets to another carrier during irrops/delays?

policy on rebooking /award tickets to another carrier during irrops/delays?

Old Oct 14, 16, 3:57 pm
  #1  
Original Poster
 
Join Date: Dec 2006
Location: SJO
Programs: CO Gold
Posts: 1,212
Question policy on rebooking /award tickets to another carrier during irrops/delays?

we are not complaining but I am a bit surprised at what happened, SJO-IAH-ORD-MBS in a miles ticket, SJO departure was delayed long enough to force an overnight in ORD , however she was offered a rebooking via MSP doing the msp-mbs in Delta

is this standard policy now?

another guy travelling on the same iah-ord-mbs was not offered that and ended up doing an overnight in ord
wolfie_cr is offline  
Old Oct 14, 16, 4:31 pm
  #2  
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Gold, National Exec, Hertz PC
Posts: 12,338
It is always an option, miles ticket or not, to have the ticket moved over to another carrier. UA hates doing so.
aacharya is offline  

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