Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}
Feb 4, 19, 4:25 am - Wikipost
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Aug 3, 16, 9:05 am
#1
Company Representative, United Airlines
Original Poster
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,140
Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}
Hi everyone,
A heads up that we have some updates regarding award travel coming to the MileagePlus program effective October 6, 2016. We’re always looking for ways to make our program easier to navigate and booking multi-city itineraries is something our customers have been asking that we improve. At a high level, this includes enhancements to booking multi-city MileagePlus award travel and streamlined change/redeposit fees. Additional highlights below for visibility:
The most up-to-date information, including FAQs can be found at www.mileageplusupdates.com.
Thank you,
-UA Insider
A heads up that we have some updates regarding award travel coming to the MileagePlus program effective October 6, 2016. We’re always looking for ways to make our program easier to navigate and booking multi-city itineraries is something our customers have been asking that we improve. At a high level, this includes enhancements to booking multi-city MileagePlus award travel and streamlined change/redeposit fees. Additional highlights below for visibility:
The most up-to-date information, including FAQs can be found at www.mileageplusupdates.com.
Thank you,
-UA Insider
Aug 3, 16, 9:15 am
#2
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott LT Titanium
Posts: 8,355
Wow is about all i can say. Sounds like UA can't be bothered fixing their pathetic website so to allow users to book multi-city awards they have to use more miles and book them all as one-ways. With the "one free award ticket within a multi-city award" I suppose there are ways to come up with cheaper options but they will be few and far between?
Oh and look at those fees. Plats are not going to be happy about this at all. Golds and silvers also affected.
-RM
Oh and look at those fees. Plats are not going to be happy about this at all. Golds and silvers also affected.
-RM
Aug 3, 16, 9:21 am
#3
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,674
I think that this is a mixed bag for Golds. On the plus side, cancelling award flights will only cost $25 if you are 2 months out and only $60 inside 2 months (down from $100 anytime). On the minus side, inside 2 months you need to pay more for changes and all changes incur a fee. On balance, more downside than upside IMO
Aug 3, 16, 9:24 am
#4
Join Date: Oct 2013
Location: KEWR
Programs: UA 1K, HH Diamond, SPG/Marriott Gold, Hyatt Plat, National Exec, GE/Nexus
Posts: 424
Huge loss for me - as a Plat, I lose the ability to book/cancel last-minute award tickets without fees. 
(ps I have to book my stopover RT ticket asap before they charge me extra miles!)
(ps I have to book my stopover RT ticket asap before they charge me extra miles!)
Aug 3, 16, 9:30 am
#5
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,371
Platinums lose out here. Whats the diffrence between Plat and Gold now? A few more upgrades?
Aug 3, 16, 9:32 am
#6
Join Date: Aug 2013
Location: SFO
Programs: UA 1K, Marriot, Hilton
Posts: 723
Well Platinums best benefit is now gone. Nice work
Aug 3, 16, 9:46 am
#7
Join Date: Dec 2011
Location: Indianapolis
Programs: UA 1K, Marriott Gold, HH Gold, SPG Gold
Posts: 383
I didn't realize it was a Friday afternoon...
Aug 3, 16, 9:50 am
#8
Join Date: Aug 2007
Location: Tx
Programs: AA, UA, WN
Posts: 781
61 days....geez....will this mean that better reward availability be opened up before then?....why remove the 21 day rule?
Aug 3, 16, 9:57 am
#9
Join Date: Aug 2001
Posts: 9,017
Will the system price correctly when valid routings are inputted without stopover?
For example, USA to Australia awards (40k saver economy) allow routing via Asia.. but if you input USA-Asia one-way (35k saver economy), followed by Asia-Australia one-way 20k saver economy (assuming < 6 hrs between one-ways), will it price correctly?
For example, USA to Australia awards (40k saver economy) allow routing via Asia.. but if you input USA-Asia one-way (35k saver economy), followed by Asia-Australia one-way 20k saver economy (assuming < 6 hrs between one-ways), will it price correctly?
Aug 3, 16, 9:58 am
#10
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: SFO
Programs: AA EXP; AS 75K; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
Posts: 43,546
It's unclear exactly how this is going to work. Note there is no mention of OJ. But they are making very clear that the stopover is going to be limited to same region.
Despite the uncertainty, it's a good bet these changes will result in a net increase in award pricing for many itineraries.
Yep. Really a low blow.
On the positive side, they've reduced the redeposit fee for GM to $125. That's a big deal.
Despite the uncertainty, it's a good bet these changes will result in a net increase in award pricing for many itineraries.
Originally Posted by jasonp622
Well Platinums best benefit is now gone. Nice work
On the positive side, they've reduced the redeposit fee for GM to $125. That's a big deal.
Aug 3, 16, 10:02 am
#12
Suspended
Join Date: Nov 2013
Location: Up in the Air
Programs: UA GS, EK, BA, SQ, CX, Marriot LP
Posts: 4,044
Really hard not to be cynical regarding how UA treats its best travelers....
Aug 3, 16, 10:03 am
#13
Join Date: Jan 2010
Location: PSP & ZQN
Programs: UA 1K (2MM), AA Exec Plat, BA Gold, MH Enrich Platinum
Posts: 1,655
Another enhancement which takes away benefits.
Where is that pendulum - must be closer to swinging the other way!
Where is that pendulum - must be closer to swinging the other way!
Aug 3, 16, 10:04 am
#14
Join Date: Mar 2009
Location: DEN / CGK
Programs: UA 1K, AS MVPG 75K, Marriott Gold, Hertz PC
Posts: 1,507
Originally Posted by Kacee
It's unclear exactly how this is going to work. Note there is no mention of OJ. But they are making very clear that the stopover is going to be limited to same region.
Aug 3, 16, 10:09 am
#15
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,192
Originally Posted by RobOnLI
Wow is about all i can say. Sounds like UA can't be bothered fixing their pathetic website so to allow users to book multi-city awards they have to use more miles and book them all as one-ways.
