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Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}

Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}

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Old Feb 4, 19, 4:25 am   -   Wikipost
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United's Announcement and FAQ

Kacee's Interpretation

Main Impact Since October 6
  • Fee Changes such as platinum members are subject to various award fees
  • No more free stopover - replaced with Excursionist Perk
  • Agents no longer have the ability to find routings that do not show up on united.com
  • Manually constructing trips using multi-city search results in multiple award fares being charged
  • Changing any segment MIGHT require current availability for all existing Os&Ds in the PNR (as if a brand new booking is made) - YMMV
  • Singapore Airlines segments are priced separately (add-ons)

Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
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Old Aug 3, 16, 9:05 am
  #1  
Company Representative, United Airlines
Original Poster
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
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Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}

Hi everyone,

A heads up that we have some updates regarding award travel coming to the MileagePlus program effective October 6, 2016. We’re always looking for ways to make our program easier to navigate and booking multi-city itineraries is something our customers have been asking that we improve. At a high level, this includes enhancements to booking multi-city MileagePlus award travel and streamlined change/redeposit fees. Additional highlights below for visibility:




        The most up-to-date information, including FAQs can be found at www.mileageplusupdates.com.

        Thank you,

        -UA Insider
        UA Insider is offline  
        Old Aug 3, 16, 9:15 am
          #2  
         
        Join Date: Oct 2003
        Location: Floating around
        Programs: UA 1K (1MM), DL Silver (1MM), Marriott LT Titanium
        Posts: 8,355
        Wow is about all i can say. Sounds like UA can't be bothered fixing their pathetic website so to allow users to book multi-city awards they have to use more miles and book them all as one-ways. With the "one free award ticket within a multi-city award" I suppose there are ways to come up with cheaper options but they will be few and far between?

        Oh and look at those fees. Plats are not going to be happy about this at all. Golds and silvers also affected.

        -RM
        RobOnLI is offline  
        Old Aug 3, 16, 9:21 am
          #3  
         
        Join Date: Jan 2003
        Location: DEN
        Programs: UA 1P-1MM, Marriott LT Titanium
        Posts: 3,674
        I think that this is a mixed bag for Golds. On the plus side, cancelling award flights will only cost $25 if you are 2 months out and only $60 inside 2 months (down from $100 anytime). On the minus side, inside 2 months you need to pay more for changes and all changes incur a fee. On balance, more downside than upside IMO
        tods27 is offline  
        Old Aug 3, 16, 9:24 am
          #4  
         
        Join Date: Oct 2013
        Location: KEWR
        Programs: UA 1K, HH Diamond, SPG/Marriott Gold, Hyatt Plat, National Exec, GE/Nexus
        Posts: 424
        Huge loss for me - as a Plat, I lose the ability to book/cancel last-minute award tickets without fees.

        (ps I have to book my stopover RT ticket asap before they charge me extra miles!)
        miasmal is offline  
        Old Aug 3, 16, 9:30 am
          #5  
         
        Join Date: Jul 2005
        Location: ORD-LAS
        Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
        Posts: 4,371
        Platinums lose out here. Whats the diffrence between Plat and Gold now? A few more upgrades?
        LASUA1K is online now  
        Old Aug 3, 16, 9:32 am
          #6  
         
        Join Date: Aug 2013
        Location: SFO
        Programs: UA 1K, Marriot, Hilton
        Posts: 723
        Well Platinums best benefit is now gone. Nice work
        jasonp622 is online now  
        Old Aug 3, 16, 9:46 am
          #7  
         
        Join Date: Dec 2011
        Location: Indianapolis
        Programs: UA 1K, Marriott Gold, HH Gold, SPG Gold
        Posts: 383
        I didn't realize it was a Friday afternoon...
        mdobbins is offline  
        Old Aug 3, 16, 9:50 am
          #8  
         
        Join Date: Aug 2007
        Location: Tx
        Programs: AA, UA, WN
        Posts: 781
        61 days....geez....will this mean that better reward availability be opened up before then?....why remove the 21 day rule?
        Halo117 is offline  
        Old Aug 3, 16, 9:57 am
          #9  
        Marriott Contributor Badge
         
        Join Date: Aug 2001
        Posts: 9,017
        Will the system price correctly when valid routings are inputted without stopover?
        For example, USA to Australia awards (40k saver economy) allow routing via Asia.. but if you input USA-Asia one-way (35k saver economy), followed by Asia-Australia one-way 20k saver economy (assuming < 6 hrs between one-ways), will it price correctly?
        izzik is offline  
        Old Aug 3, 16, 9:58 am
          #10  
        A FlyerTalk Posting Legend
         
        Join Date: Apr 2013
        Location: SFO
        Programs: AA EXP; AS 75K; UA 1K 1MM; Marriott Ambassador; Hilton Diamond (Aspire); Hyatt Explorist
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        It's unclear exactly how this is going to work. Note there is no mention of OJ. But they are making very clear that the stopover is going to be limited to same region.

        Despite the uncertainty, it's a good bet these changes will result in a net increase in award pricing for many itineraries.

        Originally Posted by jasonp622 View Post
        Well Platinums best benefit is now gone. Nice work
        Yep. Really a low blow.

        On the positive side, they've reduced the redeposit fee for GM to $125. That's a big deal.
        Kacee is offline  
        Old Aug 3, 16, 10:01 am
          #11  
         
        Join Date: Aug 2015
        Posts: 5,194
        Oof

        Doesn't look so good.
        fumje is offline  
        Old Aug 3, 16, 10:02 am
          #12  
        Suspended
         
        Join Date: Nov 2013
        Location: Up in the Air
        Programs: UA GS, EK, BA, SQ, CX, Marriot LP
        Posts: 4,044
        Really hard not to be cynical regarding how UA treats its best travelers....
        bmwe92fan is offline  
        Old Aug 3, 16, 10:03 am
          #13  
         
        Join Date: Jan 2010
        Location: PSP & ZQN
        Programs: UA 1K (2MM), AA Exec Plat, BA Gold, MH Enrich Platinum
        Posts: 1,655
        Another enhancement which takes away benefits.

        Where is that pendulum - must be closer to swinging the other way!
        zebranz is offline  
        Old Aug 3, 16, 10:04 am
          #14  
         
        Join Date: Mar 2009
        Location: DEN / CGK
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        Posts: 1,507
        Originally Posted by Kacee View Post
        It's unclear exactly how this is going to work. Note there is no mention of OJ. But they are making very clear that the stopover is going to be limited to same region.
        This is what I'm concerned about. It was possible in the past to create some pretty complex OJ routings...
        pushmyredbutton is online now  
        Old Aug 3, 16, 10:09 am
          #15  
        FlyerTalk Evangelist
         
        Join Date: Jun 2001
        Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
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        Thumbs down

        Originally Posted by RobOnLI View Post
        Wow is about all i can say. Sounds like UA can't be bothered fixing their pathetic website so to allow users to book multi-city awards they have to use more miles and book them all as one-ways.
        Another way to see this is copying AA of ~2011(?) and DL changes of 11/2014. UA has been notably more generous in award construction. Of course they want to 'fix' that.
        3Cforme is offline  

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