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Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}

Updates to UA MP Multi-City Award Travel & Award Fee Changes (Post Oct 2016){Archive}

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Old Feb 4, 19, 4:25 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
Wiki Link
United's Announcement and FAQ

Kacee's Interpretation

Main Impact Since October 6
  • Fee Changes such as platinum members are subject to various award fees
  • No more free stopover - replaced with Excursionist Perk
  • Agents no longer have the ability to find routings that do not show up on united.com
  • Manually constructing trips using multi-city search results in multiple award fares being charged
  • Changing any segment MIGHT require current availability for all existing Os&Ds in the PNR (as if a brand new booking is made) - YMMV
  • Singapore Airlines segments are priced separately (add-ons)

Useful Links
This is an archive thread, the active thread is Award booking questions/ issues/ routing/ excursionist problems / help
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Old Aug 3, 16, 11:19 am
  #61  
 
Join Date: Aug 2011
Programs: SPG Gold, Marriott Gold, Hilton Gold, Club Carlson Gold
Posts: 1,678
If there are no fees for booking new awards within 21 days that's a big benefit for a lot of people.
slickvik is offline  
Old Aug 3, 16, 11:29 am
  #62  
 
Join Date: Mar 2008
Location: New York
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There is only one area where I can see that this is an "improvement", but certainly not for Platinums or 1Ks, who could always redeposit for free.

If you wanted a multi-city trip with multiple stopovers, say ORD-MUC(stop)-MUC-FCO(stop)-FCO-LHR(stop)-LHR-ORD, you'll have to pay an additional 15000 for one of those intra-europe legs, but at least if you change your mind on the whole thing you'll pay one redeposit fee instead of 2 because now at least this type of award on one ticket is possible.
villox is offline  
Old Aug 3, 16, 11:33 am
  #63  
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Originally Posted by Kacee View Post
On the positive side, they've reduced the redeposit fee for GM to $125. That's a big deal.
Yup, this is great news for me.
PV_Premier is offline  
Old Aug 3, 16, 11:34 am
  #64  
 
Join Date: Jan 2003
Location: DEN
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Originally Posted by slickvik View Post
If there are no fees for booking new awards within 21 days that's a big benefit for a lot of people.
The chart on the information site doesn't say anything about booking fees. I assume that this is because they have not changed and there is still a booking fee for new awards within 21 days.
tods27 is offline  
Old Aug 3, 16, 11:36 am
  #65  
Used to be MBS PremExec
 
Join Date: Sep 2000
Location: Saginaw, MI USA (MBS)
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Let me get this straight on the domestic stopover change...

I fly from the airport that United hates the most--Our first flight of the day isn't until after ~9:30AM, with service only to ORD--getting to ORD around 10AM, 7 days a week

I like to take my family to Hawaii every year on miles. As there are no good connections for us getting to ORD so late in the morning, we always fly to ORD the night before, spend the night, and usually go straight to HNL/OGG around 9AM the next morning.

The way I read this now is that I'll have to cough up an additional 10,000 miles/person (X4) to do it this way? 40,000 extra miles for what we used to get for nothing?

...Or, tell me I'm reading it wrong.
MBS MillionMiler is offline  
Old Aug 3, 16, 11:36 am
  #66  
 
Join Date: Jun 2000
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Originally Posted by slickvik View Post
If there are no fees for booking new awards within 21 days that's a big benefit for a lot of people.
Don't think there is any indication that is going away. The new rules are only about change and redeposit fees.
DesertRat is offline  
Old Aug 3, 16, 11:47 am
  #67  
 
Join Date: Mar 2012
Posts: 24
Originally Posted by MBS MillionMiler View Post
Let me get this straight on the domestic stopover change...

I fly from the airport that United hates the most--Our first flight of the day isn't until after ~9:30AM, with service only to ORD--getting to ORD around 10AM, 7 days a week

I like to take my family to Hawaii every year on miles. As there are no good connections for us getting to ORD so late in the morning, we always fly to ORD the night before, spend the night, and usually go straight to HNL/OGG around 9AM the next morning.

The way I read this now is that I'll have to cough up an additional 10,000 miles/person (X4) to do it this way? 40,000 extra miles for what we used to get for nothing?

...Or, tell me I'm reading it wrong.
I don't agree with how you're interpreting the rules.

1. domestic stopovers are going away, so really you should be asking if it will be priced as two one-way tickets. your airport - ord and ord-hnl. I don't believe this is the case

2. If you search a one-way far and a valid routing is your airport - ORD - HNL with 22 hours in ORD, that's still just a your airport - HNL ticket. You don't have a stopover under current rules because it's < 24 hours and you don't have an "excursionist perk" under new rules because it's simply a one way ticket your airport - HNL with a layover in ord there's no stopover if it's a valid fare according to normal routing rules which it probably is.
dlman18 is offline  
Old Aug 3, 16, 11:48 am
  #68  
 
Join Date: Sep 2009
Location: New York, NY
Programs: United Premier Platinum; Delta Platinum Medallion
Posts: 1,032
Complain to United

I emailed a complaint to the Mileage Plus department about the new punitive fee being imposed on Premier Platinum members. It might not help but it couldn't hurt. Others should do the same.
nycityny is offline  
Old Aug 3, 16, 11:51 am
  #69  
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Originally Posted by myb821 View Post
The Excursionist Perk cannot be in the MileagePlus defined region where your travel originates. (For example, if your journey begins in North America, you will only receive the Excursionist Perk if travel is within a region outside of North America.)
This is to prevent such wonderful routings as this ne:

EWR-MUC<destination>MUC-EWR<stopover>EWR-SFO which essentially get you a free domestic segment on international awards.
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Old Aug 3, 16, 11:57 am
  #70  
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Very disappointing that they are doing this. I would've thought Oscar was going to put an end to the anti-FF behavior, but I guess not




Last edited by goalie; Aug 3, 16 at 4:43 pm Reason: removed quote of deleted post
entropy is offline  
Old Aug 3, 16, 12:02 pm
  #71  
Used to be MBS PremExec
 
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Originally Posted by dlman18 View Post
I don't agree with how you're interpreting the rules.

1. domestic stopovers are going away, so really you should be asking if it will be priced as two one-way tickets. your airport - ord and ord-hnl. I don't believe this is the case

2. If you search a one-way far and a valid routing is your airport - ORD - HNL with 22 hours in ORD, that's still just a your airport - HNL ticket. You don't have a stopover under current rules because it's < 24 hours and you don't have an "excursionist perk" under new rules because it's simply a one way ticket your airport - HNL with a layover in ord there's no stopover if it's a valid fare according to normal routing rules which it probably is.
Regarding a qualified "stopover", I believe it's 4 hours for domestic, the less-than-24-hours I understand to be only for international. Currently, the way we do it does not show up in any search, I currently must call in and have the MBS-ORD flight manually added--as a stopover. It's legal, but the website likes to push the same-day options only...All through the west coast. Doing the way we do it does technically make it a stopover.

My kids are young, and are morning people, arriving the islands at 8PM (2am back home) is tough...Not to mention it's nearly impossible to get saver F on the ORD-LAX/SFO. The nonstops out of ORD to the islands are a godsend.
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Old Aug 3, 16, 12:03 pm
  #72  
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Originally Posted by nycityny View Post
I emailed a complaint...It might not help...
Correct.
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Old Aug 3, 16, 12:07 pm
  #73  
 
Join Date: Mar 2012
Posts: 24
Originally Posted by MBS MillionMiler View Post
I believe it's 4 hours for domestic, the less-than-24-hours I understand to be only for international. Currently, the way we do it does not show up in any search, except for two one-ways, I currently must call in and have the MBS-ORD flight manually added. It's legal, but the website likes to push the same-day options only...All through the west coast. Doing the way we do it does technically make it a stopover.

My kids are young, and are morning people, arriving the islands at 8PM (2am back home) is tough...Not to mention it's nearly impossible to get saver F on the ORD-LAX/SFO. The nonstops out of ORD are a godsend.
So it sounds like it's a valid one-way ticket routing to do what you're doing which is why they're able to ticket it as a single award. I'm not sure if 4 hour or 24 hour applies since it is a region change to go to Hawaii.

My guess would be it will still be a valid one-way ticket routing so it'll still work under the new rules, but it's tough to say for sure.
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Old Aug 3, 16, 12:08 pm
  #74  
 
Join Date: Sep 2003
Location: LA
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As a Gold I like that the change/redeposit fee is lower.

I certainly have concerns about this Excursionist Perk and how layovers are priced, but with such garbage IT I'm sure there will be loopholes.

Most of my intl awards are one way, so no huge effect for me, but I get that it may have a big impact on others.
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Old Aug 3, 16, 12:10 pm
  #75  
 
Join Date: Jan 2016
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UA said they're goal was to simplify award travel. It was fine the way it was. How many general members with a couple thousand miles are booking stopovers in Europe on the way to Asia. The only people doing that are people who understand the rules and have enough miles to pay for the trip. (So not a general member) This simplification was stupid and completly unnecessary.

You're better than this Oscar.
Seby12 is offline  

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