UA sales expire on eastern time?
Trying to book a TATL flight based on the UA three day sale that expires on 6/29/16 but it's 11:30pm pacific time on 6/29/16 and the website tells me it's expired but terms and conditions don't indicate it's time zone specific. What's the recourse? I don't mind spending the last half hour juggling itineraries online but doing it on the 1K line will be cumbersome.
Here's the website response and it's still only 11:39pm: " 3-day sale to Europe Fare Sale to Europe. This sale expired June 29, 2016." Terms and conditions: Tickets: Tickets must be purchased at least 14 days prior to departure, but no later than June 29, 2016. Roundtrip purchase may be required. Travel Period: Travel is valid from August 23, 2016 through March 31, 2017. Blackout dates: Travel is not valid from December 15, 2016, through January 8, 2017. Fare Validity: Fares are valid in the United Economy® (Coach) cabin on United®/United Express® carriers and certain codeshare operated flights only. Minimum Stay: A seven-day minimum stay may be required. Maximum Stay: A six-month maximum stay is allowed. Miscellaneous: Fares, fees, rules, and offers are subject to change without notice. Other restrictions may apply. C000013326 13878 ET01 Don't miss the latest emails; add [email protected]. This email was sent to [email protected] by United Airlines. Please do not reply to this email. We cannot accept electronic replies to this email address. Email [email protected] with any questions about your MileagePlus account or the MileagePlus program. To contact the sender, write to: United MileagePlus 900 Grand Plaza Dr. Houston, TX 77067 © 2016 United Airlines, Inc. All rights reserved. 36 USC 220506 |
My guess would be central time
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Originally Posted by luke5111
(Post 26850886)
Trying to book a TATL flight based on the UA three day sale that expires on 6/29/16 but it's 11:30pm pacific time on 6/29/16 and the website tells me it's expired but terms and conditions don't indicate it's time zone specific. ....
Originally Posted by luke5111
(Post 26850886)
... What's the recourse? ....
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Too late for you now (as it's literally 12:01am), but for normal fares that expire at midnight (including X day advance purchase fares) at least one of the popular online travel websites has a point-of-sale that is in Pacific timezone, which means you get 2 hours extra to buy tickets after UA's website rolls over to the next day (as others have said, it's on Central time). Unfortunately I forget which one it is... possibly Expedia given at they are based in Seattle.
May not help for a special, but I expect it probably would. |
If the "sale" is just a lower published fare - which almost all are - it expires at midnight in the city of
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It's a sales city thing. Sales city may vary from departure city.
I have bought 21-day advance purchase sales LAX-SEA on the last eligible day at 11:30 p.m. Los Angeles time from a computer with a LA IP address hitting pre-merger united.com — and, experimentally, hitting the same endpoint from a Boston IP address (via VPN) did not meet the criteria. I was also able to buy a 21 day AP fare from Expedia's web site at 11:30pm LA time when I experimented. In one case, I was able to call a United reservations line and buy a 21-day advance purchase fare at 12:30am Los Angeles time — which was 9:30 pm Honolulu time, which was 21 days in advance at the phone reservations center I happened to reach. I have sometimes fantasized about incorporating a travel agency in Vanatau for this reason. (btw, I seem to recall you can try this out with ITA yourself at about 11:30 pm Pacific -- check out how you get different fare quotes for a trip 14/21 days in advance depending on whether you set sales city to NYC, CHI, LAX, or HNL) |
Interesting, so united.com actually sets sales city within the US according to IP. Didn't know that.
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How did you find out about the sale?
Originally Posted by luke5111
(Post 26850886)
Trying to book a TATL flight based on the UA three day sale that expires on 6/29/16 but it's 11:30pm pacific time on 6/29/16 and the website tells me it's expired but terms and conditions don't indicate it's time zone specific. What's the recourse? I don't mind spending the last half hour juggling itineraries online but doing it on the 1K line will be cumbersome.
Here's the website response and it's still only 11:39pm: " 3-day sale to Europe Fare Sale to Europe. This sale expired June 29, 2016." Terms and conditions: Tickets: Tickets must be purchased at least 14 days prior to departure, but no later than June 29, 2016. Roundtrip purchase may be required. Travel Period: Travel is valid from August 23, 2016 through March 31, 2017. Blackout dates: Travel is not valid from December 15, 2016, through January 8, 2017. Fare Validity: Fares are valid in the United Economy® (Coach) cabin on United®/United Express® carriers and certain codeshare operated flights only. Minimum Stay: A seven-day minimum stay may be required. Maximum Stay: A six-month maximum stay is allowed. Miscellaneous: Fares, fees, rules, and offers are subject to change without notice. Other restrictions may apply. C000013326 13878 ET01 Don't miss the latest emails; add [email protected]. This email was sent to [email protected] by United Airlines. Please do not reply to this email. We cannot accept electronic replies to this email address. Email [email protected] with any questions about your MileagePlus account or the MileagePlus program. To contact the sender, write to: United MileagePlus 900 Grand Plaza Dr. Houston, TX 77067 © 2016 United Airlines, Inc. All rights reserved. 36 USC 220506 And, yes, living in Hawaii I used to be able to sneak under the wire as there is now a 3hr time difference between us and the mainland. But now, it seems CST is the new cut-off, which means 7pm HST |
Originally Posted by luke5111
(Post 26850886)
What's the recourse?
Also, note that among the terms that you quoted from the email was this: Miscellaneous: Fares, fees, rules, and offers are subject to change without notice. |
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