Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United Polaris - Business Class seats -- hard product comments

Old Jun 2, 2016, 9:06 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
As there are multi-threads on inflight service and meals, will re-focus this thread on the hard product, the seats (and things related to the seat -- pillows, pads, blankets, ...)

United website - Explore: http://view.ceros.com/united/polaris-business-class/p/1
from UA's Facebook stream
Only customers traveling in United Polaris business class or United Polaris Global First on international flights and customers in Star Alliance international first or business class cabins on flights longer than six hours will have access to the United Polaris Lounge.
Official Polaris Lounge Access Rules are here: Polaris Lounge Access Rules

United Polaris Business and Polaris First pax may access the Polaris lounge at connecting airports and their final destination within 24 hours of departure or arrival.

*A international J and F pax may only access the Polaris lounge at the departure airport. For purposes of Polaris lounge access, Canada, the Caribbean, Central America, and Guam are excluded from the definition of "international."

Seat Chart.

Press release: http://www.prnewswire.com/news-relea...300278706.html

NEW YORK, June 2, 2016 /PRNewswire/ -- With the aspiration of making weary business travel a relic of the past, United Airlines today unveiled its all-new United Polaris business class, the airline's most significant product transformation in more than a decade, featuring a reimagined, sleep-enhancing, departure-to-landing experience for intercontinental travelers.

Named after the North Star, United Polaris is the shining new star of business class travel that flyers can turn to for a tranquil and restful journey.

"United Polaris will change the game in international business travel with an exceptional level of relaxation and comfort throughout our customers' journeys," said Oscar Munoz, president and CEO of United. "This completely reconceived experience exemplifies the new spirit of United and the innovation, excitement and operational momentum across our airline."

Path-Breaking Design

In setting out to create a transformative business class experience, United chose to outfit its widebody fleet with a custom-designed, exclusive-to-United seat, rather than select an option already in the marketplace. Designed in partnership with Acumen Design Associates and PriestmanGoode and manufactured by Zodiac Seats United Kingdom, each United Polaris seat will offer direct access to the aisle, 180-degree flat-bed recline and up to 6 foot 6 inches of bed space.

Crafted as individual, forward-facing, suite-like pods, each customer's personal suite will feature a "Do Not Disturb" sign, mood lighting, one-touch lumbar support, several storage areas, multiple surfaces for simultaneous working and dining, a 16-inch high-definition entertainment screen and, for seats in the center of the cabin, electronic privacy dividers. Complementing the new seats, United and PriestmanGoode have also conceived an all-new look for the United Polaris cabins.

In rethinking the international business class experience, United conducted more than 12,000 hours of research, and sleep emerged as the single most important priority for international business class travelers. United Polaris' path-breaking design and sleep-enhancing focus was inspired and informed by insights from hundreds of customers and employees, inflight product simulations and more than 100 product evaluations.

Sleep-Enticing Amenities

In addition to the sleep-enticing United Polaris personal suites, several other amenities were designed with our customers' sleep in mind.

In a first-of-its-kind partnership, United has worked with leading luxury specialty store Saks Fifth Avenue for custom-designed bedding. All designed to provide the best sleep in the sky, the new bedding collection will feature plush duvets, lightweight day-blankets and a large and small pillow for each United Polaris customer. In addition, mattress cushions will be available upon request.

Slippers will be available on all flights, and customized United Polaris pajamas will be available by request on flights longer than 12 hours**. Flyers will also be able to request a gel-cooled pillow. New amenity kits will feature ergonomically designed eye shades, calming lavender pillow mist and additional products from Soho House & Co.'s Cowshed Spa.

With the introduction of United Polaris, the airline intends to donate tens of thousands of pillows, blankets and other inflight service items to Fisher House Foundation, which United and its employees have long supported.

Elevated Dining Experience

Upon boarding their flight, each United Polaris customer will be welcomed with a pre-departure beverage of his or her choice and gourmet chocolate. While in the air, customers will enjoy regionally influenced in-flight menus updated seasonally, developed in partnership with The Trotter Project and its critically recognized chefs, including Bill Kim of acclaimed Chicago restaurants Urbanbelly, bellyQ and Belly Shack.

The airline will offer an upgraded wine experience, with the highest-quality options curated exclusively by United's Master Sommelier. Inflight service will also include made-to-order signature ice cream sundaes, a dessert cart with a variety of petit dessert options, chocolate truffles and wine flights. On daytime flights longer than eight hours and on all flights longer than 12 hours, hot mid-flight snacks such as lobster macaroni and cheese will be available.

Raising The Bar With United Polaris Business Class Lounges

United will also open an exclusive portfolio of United Polaris business class lounges in nine locations around the world the only lounge of its kind offered by a U.S. airline to business class customers that will feature custom-designed chairs, private daybeds, spa-like showers and chef-inspired hot meals served in a boutique restaurant setting so customers can refresh and dine before boarding their planes. Premium sparkling wines and spirits, refreshing snacks and bottled water will also be offered.

The first new United Polaris lounge will open at Chicago O'Hare International Airport on Dec. 1, 2016. Lounges in eight other locations Los Angeles, San Francisco, Houston, New York/Newark, Washington Dulles, Tokyo Narita, Hong Kong and London Heathrow will follow in 2017.

United Polaris Introduction

United will begin to introduce United Polaris on Dec. 1, 2016, with the new inflight food and beverage experience, new custom bedding from Saks Fifth Avenue, new amenity kits and the new United Polaris lounge in Chicago. The United Polaris business class seat will first take flight in December on Boeing 777-300ER aircraft and subsequently on Boeing 787-10 and Airbus A350-1000 aircraft, as well as on Boeing 767-300 and 777-200 retrofits.

United Polaris will serve business class customers flying the U.S. airline industry's most global route network, reaching more than 330 destinations in more than 50 countries.

More information on the United Polaris business class can be found at united.com/Polaris.

[From [email][email protected] 11/15/2016]
Starting December 1, 2016, United Polaris Business Class service will replace United BusinessFirst service on international flights, and United Polaris Global First service will replace the current United Global First service.

Between 2017 to 2019 eight additional United Polaris lounges will open at EWR, HKG, IAD, IAH, LAX, LHR, NRT and SFO. We do not have the exact opening dates at this time. A scheduling announcement will be forthcoming.
** Flights with pajama service (for both directions)
SFO - ICN, PEK, PVG, HGH, XIV, TPE, AKL, HKG, CTU, SYD, TLV, SIN
EWR - NRT, PEK, DEL, BOM, HKG, PVG
ORD - NRT, PEK PVG, HKG
LAX - PVG, SYD, MEL, SIN
IAD - NRT, PEK
IAH - NRT, SYD
(from United Twitter feed https://pbs.twimg.com/media/CyjFHZLW...jpg&name=large

{Similar Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
Polaris lounge ORD - opened 01 Dec 2016 (wiki) (thread)
SFO Lounge changes? Which will become Polaris? Shower options?(wiki) (thread)
United Polaris-New Business Class seats & inflight service and new Polaris Lounges(wiki) (thread)}

Archive - United Polaris - New Business Class seats & inflight service {Archive}
Print Wikipost

United Polaris - Business Class seats -- hard product comments

Old Mar 5, 2023, 12:46 pm
  #421  
A FlyerTalk Posting Legend
 
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,007
Originally Posted by angetenar
Fittingly, Allegris is as meaningless as Polaris is
Not sure why you feel that way - by and large, LH catering and service make Polaris look like Spirit in comparison, the only gap between the products was the seat.

If the LH seat is improved to be on par, or even exceed the current Polaris seat, then United offers zero value proposition when they go head to head unless youre on a corporate contract or need to fly UA for BIS.
AirbusFan2B and dutchpacific like this.
bocastephen is offline  
Old Mar 5, 2023, 1:19 pm
  #422  
 
Join Date: Feb 2022
Location: LAX
Programs: UA
Posts: 1,529
Originally Posted by bocastephen
Not sure why you feel that way
I am referring to the names. The names are meaningless. What does allegris mean?
angetenar is offline  
Old Mar 5, 2023, 1:32 pm
  #423  
 
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,948
Originally Posted by angetenar
I am referring to the names. The names are meaningless. What does allegris mean?
It means, "quick and gloomy".
kirkwoodj and DELee like this.

Last edited by zombietooth; Mar 5, 2023 at 1:47 pm
zombietooth is offline  
Old Mar 5, 2023, 1:46 pm
  #424  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,424
Originally Posted by angetenar
Fittingly, Allegris is as meaningless as Polaris is
At least with LH, Allegris is just the name for the hard products, not an experience. United promised a lot with the Polaris product, and many aspects of it have since been abandoned in the endless pursuit of cost cutting
EWR764 is offline  
Old Mar 5, 2023, 2:03 pm
  #425  
 
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,606
Originally Posted by bocastephen
Not sure why you feel that way - by and large, LH catering and service make Polaris look like Spirit in comparison, the only gap between the products was the seat.

If the LH seat is improved to be on par, or even exceed the current Polaris seat, then United offers zero value proposition when they go head to head unless youre on a corporate contract or need to fly UA for BIS.
and often the price of LH F is competitive with Polaris
bocastephen and goodeats21 like this.
manstein58 is offline  
Old Mar 6, 2023, 3:42 am
  #426  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 14,819
Originally Posted by angetenar (Post # 420)
Fittingly, Allegris is as meaningless as Polaris is
Polaris, of course, is the North Star, an unmatched navigational landmark of significant meaning and import.

https://en.m.wikipedia.org/wiki/Polaris

As for the "uniform" meaning of the Polaris moniker within the UA context, . . . .
Xyzzy likes this.
SPN Lifer is online now  
Old Mar 30, 2023, 3:10 am
  #427  
 
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 2,174
Divider?


Is this all the way up or is it not right?
elitefreak is offline  
Old Mar 30, 2023, 7:38 am
  #428  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,347
Originally Posted by elitefreak
img
Is this all the way up or is it not right?
Hard to say from that angle — I sort of think it usually can go up slightly more than pictured, but it doesn't go all the way up to the black bracket at the top. There's always a bit of a gap.


edit: maybe more appropriate thread
https://www.flyertalk.com/forum/unit...ter-intro.html
fumje is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.