United Polaris - New Business Class seats & inflight service and new Polaris Lounges
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#3946
Join Date: Dec 2006
Programs: United 1k
Posts: 1,400
#3947
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 840
it’s a ripoff
AA—as equivalent to 1K status, you get to use Flagship Lounge even if in Y. Oh—and did I mention no fare-up to use a global upgrade?
If UA were to simply allow waitlisted GpU to allow Polaris Lounge access, I’d feel a whole lot better about waitlisting and maybe even tolerate W fare cost!
#3948
Join Date: Jul 2016
Programs: UA1K | *A Gold
Posts: 420
How difficult is it to clear global upgrades on AA?
IMO GS/1K/MM should get Polaris lounge access when traveling on an international tix even in Y!
IMO GS/1K/MM should get Polaris lounge access when traveling on an international tix even in Y!
#3949
FlyerTalk Evangelist
Join Date: Jan 2012
Location: West Coast Best Coast
Programs: DL PM
Posts: 15,035
#3950
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Plat Premier (+AMB); Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 6,985
#3951
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, A3-Gold, AA-Gold
Posts: 1,104
Polaris lounge access is probably a good middle ground between AC Signature Suite and AA Flagship which was designed to accommodate OW J and OWE, hence why there's no sit-down service.and much larger in size.
#3952
Join Date: Jul 2011
Programs: UA 1K, AF Silver
Posts: 1,334
It is easier to find cheap business class to AMS or BRU (a train ride away) US-EU overnight route. You would have to be pretty lucky for your GPU to clear on that leg. But you can often find R at booking for the daytime return from one of those.. That is often what I do, as I am unwilling to waitlist. And if I was, I'd do it with miles so I could at least get the extra cash back if R class did not appear. I'd hate to pay hundreds extra for W and then not get the upgrade.
#3953
Join Date: Sep 2007
Location: USA
Posts: 1,811
Finally got a chance to take the new hard product on a 763 on a domestic route. Here's my thoughts; I'm sure many of these have been mentioned before but believe they are worth re-echoing even if that is the case.
1) Narrow aisles means even normal suitcases need to be threaded through carefully
2) Comfortable in sleeping position though I did not get a chance to do more than a quick nap
3) Entertainment system is responsive and screen is an improvement, however apparently is linked to the smoke detectors which were malfunctioning causing a lengthy (1 hr+) delay for rebooting and troubleshooting
4) Seat control buttons may not be as durable as they need to be - seats looked brand new but one of the two lower leg rest buttons was already not working
5) Lack of cargo bin space in the center; went with slimmer bins likely for aesthetics, even meant that late boarding front cabin passengers did not have space left; clearly a major issue that is frustrating both passengers and flight attendants alike
6) Overall seat design is positive for ergonomics and storage
7) Minor complaint when traveling with others due to limited ability to communicate without leaning significantly forward or standing up (depending on where companion is sitting)
1) Narrow aisles means even normal suitcases need to be threaded through carefully
2) Comfortable in sleeping position though I did not get a chance to do more than a quick nap
3) Entertainment system is responsive and screen is an improvement, however apparently is linked to the smoke detectors which were malfunctioning causing a lengthy (1 hr+) delay for rebooting and troubleshooting
4) Seat control buttons may not be as durable as they need to be - seats looked brand new but one of the two lower leg rest buttons was already not working
5) Lack of cargo bin space in the center; went with slimmer bins likely for aesthetics, even meant that late boarding front cabin passengers did not have space left; clearly a major issue that is frustrating both passengers and flight attendants alike
6) Overall seat design is positive for ergonomics and storage
7) Minor complaint when traveling with others due to limited ability to communicate without leaning significantly forward or standing up (depending on where companion is sitting)
#3954
FlyerTalk Evangelist
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 37,387
Really not an issue on international routes, which is where these aircraft are intended to fly.
#3955
#3956
Join Date: Aug 2014
Posts: 2,352
#3957
Join Date: Nov 2014
Location: SFO
Programs: UA 1K, DL, WN, Global Entry; +others wherever miles/points are found
Posts: 7,903
#3958
FlyerTalk Evangelist
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 37,387
It also helps that generally, there's just lots fewer carryons on long-haul international. Some carriers have dropped the center overheads entirely on their 350s.
#3959
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 2,907
My wife and I are one data point supporting this statement. Domestic flights: 2 carry-ons. Long-haul international: 1 carry-on and 1 big checked luggage. And if we could trust that UA would not send the checked luggage to airport X when we are flying to airport Y, my wife would insist on 2 big checked luggage and no carry-on. Needs space for the purchases......
#3960
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,057
My wife and I are one data point supporting this statement. Domestic flights: 2 carry-ons. Long-haul international: 1 carry-on and 1 big checked luggage. And if we could trust that UA would not send the checked luggage to airport X when we are flying to airport Y, my wife would insist on 2 big checked luggage and no carry-on. Needs space for the purchases......