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United.com charging elites for E+??

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United.com charging elites for E+??

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Old Dec 5, 2020, 10:07 am
  #76  
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Originally Posted by WineCountryUA
Charging elites for E+?
When this occurred in the past it either disappeared by the time you got to the payment screen or no problem to select seats after purchase. Appears to a glitch were the system is not fully recognizing status. Others have switched to united.com versus app.
this was after purchase and I got to the payment screen. 1K line said there was nothing they could do as it wasn't letting them assign E+ seats for us either. Sigh.
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Old Dec 5, 2020, 6:10 pm
  #77  
 
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Originally Posted by cfischer
this was after purchase and I got to the payment screen. 1K line said there was nothing they could do as it wasn't letting them assign E+ seats for us either. Sigh.
E- fair? That would explain it. I wasn’t seeing United First available on your screenshot.
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Old Dec 5, 2020, 8:34 pm
  #78  
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Originally Posted by UVU Wolverine
E- fair? That would explain it. I wasn’t seeing United First available on your screenshot.
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Old Dec 5, 2020, 8:35 pm
  #79  
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Originally Posted by cfischer
Originally Posted by UVU Wolverine
E- fair? That would explain it. I wasn’t seeing United First available on your screenshot.
Basic Economy??
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Old Dec 5, 2020, 9:17 pm
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Originally Posted by WineCountryUA
Basic Economy??
Yes, basic economy. I thought “E-“ was common for that!
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Old Dec 5, 2020, 9:19 pm
  #81  
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Originally Posted by UVU Wolverine
... I thought “E-“ was common for that!
On the FT UA forum many use E- for the non-E+ section of economy
and BE for Basic Economy
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Old Dec 6, 2020, 11:00 am
  #82  
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Originally Posted by UVU Wolverine
Yes, basic economy. I thought “E-“ was common for that!
no, K-class. Any today it is letting me select seats. Go figure.
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Old Dec 7, 2020, 10:31 am
  #83  
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Originally Posted by cfischer
no, K-class. Any today it is letting me select seats. Go figure.
Perhaps your post a couple days ago spurred some IT action!
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Old Dec 7, 2020, 11:18 am
  #84  
 
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Originally Posted by UVU Wolverine
Yes, basic economy. I thought “E-“ was common for that!
I think you meant E- FARE (not fair). The "fair" part confused me.
SPN Lifer and WindowSeatFlyer like this.
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Old Dec 8, 2020, 6:19 am
  #85  
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Originally Posted by fumje
Perhaps your post a couple days ago spurred some IT action!
unlikely Probably just some protracted weekend maintenance
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Old Dec 8, 2020, 7:17 am
  #86  
 
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Originally Posted by BBSHOPSINGER
I think you meant E- FARE (not fair). The "fair" part confused me.
Yes, I need to delete that post as nothing I said was correct 😂
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Old Aug 21, 2021, 8:21 pm
  #87  
 
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Charging 1K for E+ seats
Charging 1K for E+ seats on App? I had to give up to change to my preferred seats after I changed my reservation. I will call 1K line for seat changes if this problem persists.
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Old Aug 21, 2021, 8:31 pm
  #88  
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Originally Posted by Kmxu
Charging 1K for E+ seats on App? ...
A rare problem, likely caused by a glitch in the reconginizing status. With united.com, logging out, clearing cookies, and restarting has worked.
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Old Aug 22, 2021, 1:01 am
  #89  
 
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Originally Posted by WineCountryUA
A rare problem, likely caused by a glitch in the reconginizing status. With united.com, logging out, clearing cookies, and restarting has worked.
Perhaps, it is related to weekend system upgrade. I will try again on Monday. Both App and United.com want to charge me for switching to a new E+ seat.
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Old Aug 22, 2021, 9:17 am
  #90  
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Originally Posted by Kmxu
Perhaps, it is related to weekend system upgrade. I will try again on Monday. Both App and United.com want to charge me for switching to a new E+ seat.
past few times this happened to me it was indeed a weekend schedule update. 1K agent over the phone could not override it either. Was all fine Monday morning.
Last edited by cfischer; Aug 22, 2021 at 4:10 pm
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