Jan 9, 2019, 5:41 pm
Last edit by: WineCountryUA
It is possible to interline bags for no extra costs when on separate tickets, when both tickets are for UA flights.
However, for some agents, this can be a challenging task, so allow extra time at check-in (30 minutes extra?). The agent may need to consult the "Help Desk."
Recent reports suggest this may not be possible if one ticket is Basic Economy, no free checked bags, ticket
related thread: UA Bag Interlining If Separate Tix with *A Partners (YES) & Non *A Partners (NO)
However, for some agents, this can be a challenging task, so allow extra time at check-in (30 minutes extra?). The agent may need to consult the "Help Desk."
Recent reports suggest this may not be possible if one ticket is Basic Economy, no free checked bags, ticket
related thread: UA Bag Interlining If Separate Tix with *A Partners (YES) & Non *A Partners (NO)
Checking baggage through on separate UA operated reservations...
Mar 4, 2019, 7:09 am
#61
Join Date: Feb 2015
Programs: UA 1K
Posts: 957
UA should be able to ticket the bag(s) straight through to EWR at KOA. Just show up at least 15-30 minutes earlier than normal to allow an inexperienced agent figure it out. An experienced agent will do it in less than 5 minutes, but you can’t count on getting one.
Mar 4, 2019, 9:54 am
#62
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,004
Mar 10, 2019, 3:33 am
#63
Join Date: Nov 2013
Location: London
Programs: A3*G
Posts: 54
Interline UA BE to SQ
Hi all, I have a SEA-SFO UA Basic Economy fare, and I will be catching SQ flight from SFO.
I have just read that there may be issues with interlining UA Basic Economy fares - wondering if I would be affected? I have no problems paying for the checked baggage fees for my UA flight. Thanks!
I have just read that there may be issues with interlining UA Basic Economy fares - wondering if I would be affected? I have no problems paying for the checked baggage fees for my UA flight. Thanks!
Mar 10, 2019, 11:19 am
#64
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,367
Note that this is anecdotal and is not specified in their rules:
If you have a separate ticket on another carrier, you must claim bags at the destination of the first ticketed itinerary and check bags with the other carrier to the final destination. Baggage can be checked through to the final destination if the separate ticketed itinerary includes Star Alliance member airline-operated flights. For a trip that includes a voluntary stopover, your bags will be checked to your stopover point, where you will collect your bags. When you resume travel, subject to applicable charges, you may check your bags again from the new point of check-in to the destination.
Mar 10, 2019, 6:21 pm
#65
Join Date: Nov 2013
Location: London
Programs: A3*G
Posts: 54
You might, yes. Based upon recent reports, UA may no longer be interlining to *A partners on separate tickets when the initial ticket is Basic Economy.
Note that this is anecdotal and is not specified in their rules:
So, you can certainly try to argue and get your bag checked. How much time do you have between flights?
Note that this is anecdotal and is not specified in their rules:
So, you can certainly try to argue and get your bag checked. How much time do you have between flights?
I have about 3.5 hours between my flight, so barring any severe delays, I should still be able to collect my bags and check in again. But this would mean less time to enjoy the Polaris lounge at SFO...
Apr 22, 2019, 12:09 pm
#66
Join Date: Apr 2013
Location: Houston, TX
Posts: 55
All, I've got two United flights on the same day with a long stopover. The flights are on separate reservations and include checked bags because of MileagePlus status. I'm flying into Chicago for a meeting and then continuing from Chicago that evening for the rest of my trip. I have the afternoon in Chicago and would love to be able to check the roller board to my final destination rather than wheel it around town.
United tells me that since both legs are domestic, it will only check my bag to the final destination if I have than four hours between flights. The agent also said that I can't check my bag in for the 2nd flight until 4 hours prior to flight time. What is this policy I see referenced on the FT board about United checking bags through if there are fewer than 13 hours between flight segments and no overnights?
United tells me that since both legs are domestic, it will only check my bag to the final destination if I have than four hours between flights. The agent also said that I can't check my bag in for the 2nd flight until 4 hours prior to flight time. What is this policy I see referenced on the FT board about United checking bags through if there are fewer than 13 hours between flight segments and no overnights?
Apr 23, 2019, 8:49 am
#68
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,905
Has anyone had any trouble with outstations/contract emplyees? I'm flying ALB-EWR on an award with a 6 hour connection to EWR-IAD-ZRH-LUG, final leg on LX, paid, and the UA legs upgraded with a GPU. I remember having trouble in the past in ALB with separate tickets on *A and checking bags, though I forgot the details. If I do run into trouble, is there any way I could push them along? A SHARES code I could suggest?
Apr 23, 2019, 11:49 am
#69
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,772
Suggest the call the Help Desk -- mention something like the last time I had this issue a co-worker suggested to the counter agent to call the Helo Desk and that worked.
Apr 24, 2019, 8:03 am
#70
Join Date: Apr 2013
Location: Houston, TX
Posts: 55
All, I've got two United flights on the same day with a long stopover. The flights are on separate reservations and include checked bags because of MileagePlus status. I'm flying into Chicago for a meeting and then continuing from Chicago that evening for the rest of my trip. I have the afternoon in Chicago and would love to be able to check the roller board to my final destination rather than wheel it around town.
United tells me that since both legs are domestic, it will only check my bag to the final destination if I have than four hours between flights. The agent also said that I can't check my bag in for the 2nd flight until 4 hours prior to flight time. What is this policy I see referenced on the FT board about United checking bags through if there are fewer than 13 hours between flight segments and no overnights?
United tells me that since both legs are domestic, it will only check my bag to the final destination if I have than four hours between flights. The agent also said that I can't check my bag in for the 2nd flight until 4 hours prior to flight time. What is this policy I see referenced on the FT board about United checking bags through if there are fewer than 13 hours between flight segments and no overnights?
As follow up ... The LaGuardia gate agent kindly checked my bag to my last stop. My flights were on two tickets booked under two reservations. The gate agent made no mention of the 11 hours between my domestic flights.
She said she needed to link the two reservations to check my bag across both tickets. She said she could do so if my name matched on both (which it did). She also mentioned that with long layovers, United sometimes puts bags on an earlier flight.
She said she needed to link the two reservations to check my bag across both tickets. She said she could do so if my name matched on both (which it did). She also mentioned that with long layovers, United sometimes puts bags on an earlier flight.
Apr 24, 2019, 9:10 am
#71
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,510
Am I going to run into any issues if I upgrade the flights on one of my PNR's but not the other PNR? My baggage allowances will thus be different on the two tickets, with the initial segments being in F. Will I have to still pay for baggage as if I am on a Y ticket?
Apr 24, 2019, 9:17 am
#72
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,367
The only concern I'd have is that some agents love to make up their own rules and may refuse to interline the baggage at all. "Oh, we can't do that unless you're in the same class of service the whole way." I don't think that's likely, but I can't rule it out entirely.
Apr 24, 2019, 9:23 am
#73
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,510
Probably not. UA's default is to use the allowance for the highest class of service on a trip. It shouldn't be any different than upgrading one leg of a multi-leg PNR. If they put it into the computer properly, the F luggage allowance should prevail.
The only concern I'd have is that some agents love to make up their own rules and may refuse to interline the baggage at all. "Oh, we can't do that unless you're in the same class of service the whole way." I don't think that's likely, but I can't rule it out entirely.
The only concern I'd have is that some agents love to make up their own rules and may refuse to interline the baggage at all. "Oh, we can't do that unless you're in the same class of service the whole way." I don't think that's likely, but I can't rule it out entirely.
I am arriving at the end of one PNR in the morning, spending the day there, and then leaving on the other PNR in the evening, so I think worst case scenario I will just "be a little slow" picking up my baggage from the carousel and get it from the luggage office when I am back to the airport in the evening.
Apr 24, 2019, 11:01 am
#74
Join Date: Jan 2010
Location: EWR, NJ
Programs: UA 2 MM, UA 1K
Posts: 663
Uh...
I don't know what the agent was thinking, but "merging" tickets isn't necessary (and, for that matter, isn't really possible without some serious black magic). The correct procedure is to add your downline flights onto the first PNR, issue the bag tag, and then remove them. SHARES will validate inventory on the UA segment added to the first PNR, which can be a hassle if the flight is sold out, but not on the partner segment. No tickets should have to be re-issued -- certainly not the second ticket, which isn't even supposed to be touched during the procedure. Next time, I'd try asking if they'd call the help desk. (I'd also try to find a different agent, because I'd really want to avoid whatever it was that your agent today was planning.
)
I don't know what the agent was thinking, but "merging" tickets isn't necessary (and, for that matter, isn't really possible without some serious black magic). The correct procedure is to add your downline flights onto the first PNR, issue the bag tag, and then remove them. SHARES will validate inventory on the UA segment added to the first PNR, which can be a hassle if the flight is sold out, but not on the partner segment. No tickets should have to be re-issued -- certainly not the second ticket, which isn't even supposed to be touched during the procedure. Next time, I'd try asking if they'd call the help desk. (I'd also try to find a different agent, because I'd really want to avoid whatever it was that your agent today was planning.
)
Apr 30, 2019, 8:36 pm
#75
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,510
Just wanted to give an update on my situation. Bags were checked through to the final destination on the 2nd PNR. Took less than 10 minutes to get done, and the higher allowance on the first PNR was honored for both PNR's. Bags arrived on an earlier flight.