Global First Lounge - disruptive customers
#1
Original Poster
Join Date: Jun 2009
Posts: 84
Global First Lounge - disruptive customers
People just brought an infant and a toddler into the Global First lounge - maybe I am wrong but really - the United club is not good enough for your 9 month old - their iPad is blasting Dora the Explorer cartoons - the toddler is running around - just spilled yogurt all over the carpet - nanny cleaning it up with Perrier - when we used to travel with our kids I would rent a conference room if we had a long layover so we did not bother anyone - should there be an age requirement for GFL?
#2
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
People just brought an infant and a toddler into the Global First lounge - maybe I am wrong but really - the United club is not good enough for your 9 month old - their iPad is blasting Dora the Explorer cartoons - the toddler is running around - just spilled yogurt all over the carpet - nanny cleaning it up with Perrier - when we used to travel with our kids I would rent a conference room if we had a long layover so we did not bother anyone - should there be an age requirement for GFL?
#3
Original Poster
Join Date: Jun 2009
Posts: 84
Not trying to come across poorly
not being pompous - not trying to come across that way at all - actually I am pretty free form - I did not need to complain - a group of other people did - a united agent came in and explained to the folks there was a family area in the UC they could use - the nanny and the kids went off there and mom and dad stayed behind - I am just shaking my head
#4
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,312
Most of the time I encounter children in the GFL they are nearly all VERY well behaved - surprisingly so to me as the father of 6 lol.... If the parents fail to control their children - or if the kids are having a bad day and the parents just ignore it - then the issue isn't the kids - it's the parents....
I totally get OP being frustrated - yesterday on the way back from Tokyo I was exhausted - and once my flight got delayed two hours I'm sure I wouldn't have wanted to deal with screaming kids throwing food in the lounge, instead I got to listen to two half drunk guys screaming at Donald Trump on the TV explaining why second is really first - or my personal favorite - the South American business man on a three hour conference call practically yelling every time he spoke...
Maybe I'd prefer the kids...
I totally get OP being frustrated - yesterday on the way back from Tokyo I was exhausted - and once my flight got delayed two hours I'm sure I wouldn't have wanted to deal with screaming kids throwing food in the lounge, instead I got to listen to two half drunk guys screaming at Donald Trump on the TV explaining why second is really first - or my personal favorite - the South American business man on a three hour conference call practically yelling every time he spoke...
Maybe I'd prefer the kids...
#8
Join Date: Nov 2009
Location: 6km East of EPAYE
Programs: UA Silver, AA Platinum, AS & DL GM Marriott TE, Hilton Gold
Posts: 9,582
instead I got to listen to two half drunk guys screaming at Donald Trump on the TV explaining why second is really first - or my personal favorite - the South American business man on a three hour conference call practically yelling every time he spoke...
Maybe I'd prefer the kids...
Maybe I'd prefer the kids...
I think what OP is saying, and the point I agree with is that irregardless of their access to the GF lounge there are some places that aren't suitable for kids and a quite GF lounge may be one of those places. Obviously a lot of this depends on the kids and their temperament which also goes back to the parents but I remember traveling GF when I was a kid and being scared straight into minding my manors like we were in a flying church .
#10
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,312
1. Alcohol consumption
2. Length of UA delay / number of delays experienced in past week
3. Number of years travelling (the more years the worse behavior seems to be)
4. Alcohol consumption
5. DYKWIA
6. Upgrade status on prior flight - if upgraded Alcohol is free and therefore filters are off
7. Age (under 30 and over 50 seem to be most respectful)
8. Alcohol
#11
Join Date: Nov 2004
Location: San Francisco, CA
Programs: Amex Platinum, *G, etc.
Posts: 116
I totally get this - except IME age isn't usually the causal factor - it seems to be:
1. Alcohol consumption
2. Length of UA delay / number of delays experienced in past week
3. Number of years travelling (the more years the worse behavior seems to be)
4. Alcohol consumption
5. DYKWIA
6. Upgrade status on prior flight - if upgraded Alcohol is free and therefore filters are off
7. Age (under 30 and over 50 seem to be most respectful)
8. Alcohol
1. Alcohol consumption
2. Length of UA delay / number of delays experienced in past week
3. Number of years travelling (the more years the worse behavior seems to be)
4. Alcohol consumption
5. DYKWIA
6. Upgrade status on prior flight - if upgraded Alcohol is free and therefore filters are off
7. Age (under 30 and over 50 seem to be most respectful)
8. Alcohol
10. Cashew bits
11. FlyerTalk Bag Tag
12. Ostrich Pillow
13. Limes.
#12
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,312
15. Alcohol
#13
Join Date: Jan 2014
Location: ORD
Programs: UA 1k, SPG Plat 100
Posts: 619
Back on topic: as for an age limit, no. Most kids are fine, and the lack of an age limit doesn't preclude common sense rules (e.g. no blasting Dora the Explorer; you shouldn't be allowed to do that at any age).
#15
Original Poster
Join Date: Jun 2009
Posts: 84
Dora
The Dora move was the best - they set up the IPad on the table and attached portable speakers to it - the very nice Irish lady sitting next to me just got up and left to complain immediately - it is all about being considerate - it is the holidays here in Asia so I am just chalking it up to that time of year - and yes I have seen very well behaved children in the lounges - the united reps did a great job in this situation - they are the answer not age limits or other restrictions