Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

General GPU earning & usage questions [Consolidated]

General GPU earning & usage questions [Consolidated]

    Hide Wikipost
Old Jul 13, 19, 6:52 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Kacee
Wiki Link
This thread is for general GPU usage questions. ----- Previous Thread was Specific GPU and RPU usage questions thread and Consolidated Global Premier Upgrade (GPU) Questions Thread [With Wiki]
Questions like "will my upgrade clear" are better placed in
[Consolidated] Chance of upgrade clearing on my flight [2016]

General comments on utility / value are better placed in
"Upgrade certificates are useless nowadays" - Hah!

Global Premier Upgrades (GPUs) are one-way, one-cabin upgrades, confirmable as early as time of ticketing on all UA/UX, Copa Airlines-operated, ANA/NH-operated flights and LH-operated flights systemwide. When used on a flight that is also RPU-eligible, their are usable on all paid fare. When the flight is non-RPU eligible, they are restricted to certain fares (Y, B, M, E, U, H, V, W ). See upgrade region chart for details.
For more on required fares and how to use see Global Premier Upgrades
For use on LH see the above link and Lufthansa GPUs Go Electronic
For use on NH (ANA) see this thread GPU may now be used at ANA
For LH & NH, GPUs can only used for a single segment and there is no waitlisting.
Using GPUs/RPUs on Copa Airlines.

GPUs are earned by elites -- (Re-)qualifying for Premier 1K/GS earns 6 GPUs good for the rest of the year, all of the next year and then thru 31 January of the following year. You can then earn 2 more GPUs for each additional 50K PQMs. Starting in 2019, United will provide 6 GPUs at 100k PQMs and 1 additional GPU for each additional 25k PQMs.

UA has offered to extend up to 2 unused GPUs for re-qualifying 1Ks to April in most years. Need to specifically request the extension -- the window for request usually opens in mid-Nov.

GPUs can be used for other individuals / friends / family but the upgrade priority is based on the status of the flyer not the earning elite.

RPUs require R PZ space to clear (except for GS RPUs which clear into PN space).

Note: the term journey is used here to denote travel between a pair of cities, with one or more layovers, and all segments of the journey are part of the same ticket, confirmation number, and record locator. A one way ticket has one journey. A round trip has two journeys. A multicity ticket has three or more journeys.

Can I apply a GPU to UA metal that is ticketed on non-UA ticket stock?
Yes -- there were some issues early post merger but seems to work well today -- however, if codeshare the equivalent UA fare classes still needs to qualify/
http://www.flyertalk.com/forum/19321483-post23.html says you can.
http://www.flyertalk.com/forum/19324013-post25.html says not always.

Can I use a GPU on flights operated by other airlines?
Yes, Copa, NH and LH.

On Copa, the rules are the same as for flights operated by UA. It can't be done online, so you have to call. The regular Premier desk can't do it, though, even though Copa uses MP as its loyalty program--you'll need to call (or be transferred to) the Star Alliance Help Desk to complete the process. (And it's an involved process for the agents--they have to duplicate the Copa PNR in SHARES and issue you a separate UA PNR. Betwen *A Desk hold times--no priority for Premiers--and the hassle it is for the agents, plan on 30-45 minutes to get this done. It may be simpler if you booked your Copa tickets through United.) Note that an RPU works anywhere on Copa that a GPU works, so don't waste GPUs unnecessarily.

On NH & LH, the process is completely different. See links above

I see GPUs for sale on Craigslist or eBay. May I buy them and use them? Should I offer my extra GPUs?
This is not recommended. If UA determines the GPU was sold, you risk having your M+ account terminated and loss of your miles, status, lifetime miles, etc.
Especially if you are the seller - MP Accounts Closed by UA Alleging Fraud/Misuse

If I have upgraded a flight with miles, cash, GPU, RPU, CPU, etc. from Y to J, may I upgrade to F with a GPU?
Policy does not allow this. However, once upgraded to business you may be offered a cash buy-up to F.

If I apply a GPU on a multi segment journey, what happens one or segments clear, and one or more do not?
The exact wording from united.com is:
New wording --- In most cases, the Global Premier Upgrade will be considered used if any segment of an itinerary is upgraded or flown. However, for travel which includes segments in United Polaris business class or United Polaris first class, the Global Premier Upgrade will be re-deposited if the United Polaris business class or United Polaris first class segment(s) could not be upgraded.

Old wording -- In most cases, the Global Premier Upgrade will be considered used if any segment of an itinerary is upgraded or flown. However, for travel which includes segments in United BusinessFirst or United Global First, the Global Premier Upgrade will be re-deposited if the United BusinessFirst or United Global First segment(s) could not be upgraded.
The new wording seems to remove the uncertainty on PS flights as PS flights are not considered Polaris flights.

Redeposits don't always happen automatically, and when you call, you might find agents are trained to follow the longest segment interpretation, whereby if the longest segment is upgraded, even if not BF or GF, then the GPU will not be deposited. See http://www.flyertalk.com/forum/21138703-post394.html of push back and eventual capitulation by UA.

Can I add myself to the wait list within 24 hours of departure?
The published rules do not allow waitlisting within 24 hours of departure. A helpful agent may be willing to add you to the list, but it is against the rules (and you cannot apply the GPU online within 24 hours of departure).

Do the fare class restrictions apply to domestic flights?
No, you can use a GPU on any fare on any RPU eligible flights -- this included any domestic/ any CPU eligible flight.

Is there a maximum layover between segments of a journey?
the T&Cs say
Stopovers require multiple upgrade products. A stopover for a single, one-way trip within the U.S. or between the U.S. and Canada is defined as longer than 4 hours in the connecting city. A stopover for a single, one-way trip to or from all other destinations is defined as longer than 24 hours in the connecting city.
as long as a single ticket .
However http://www.flyertalk.com/forum/20453548-post221.html is an example of 38 hours, where the 1K desk applied it on behalf of the customer. What is interesting about this case is that 38 hours is well beyond a layover, which implies that in some cases, one GPU can be used for two journeys on the same ticket even if the two journeys are beyond 24 hours apart. Note12 hours was the pmUA rule fpr international flights , some agents mayclaim that is thepresent rule.

How is the waitlist prioritized?
United.com details the process in the "Upgrade confirmation priority" section of this page.
For non-CPU flights
If an upgrade seat becomes available, waitlisted customers are confirmed automatically based on the Premier® status of the redeeming account***, then fare class, then time of request.
For CPU flights, GS and YBM fares will be handled before GPU/Miles/RPU users and finally CPU requests. Within these groups upgrades are prioritized based on Premier® status of the traveler, then fare class.
If not cleared until gate, it is believe the time factor is based on check-in time.

***On 4/15/15 travelers will no longer inherit the status of the redeeming account and will instead be prioritized by the status of the highest premier member on the PNR they are traveling on.

What is the relative waitlist priority of GPU vs Miles
Appears the use of GPU vs Miles has no impact on the waitlist priority.

May I cross two oceans with one GPU?
Yes if the entire journey is on one confirmation number and the max layover rule (above) is met.

Can I avoid upgrade lottery by booking only flights that have upgrade inventory?
Yes, see Post 3-Mar-2012:How to find upgrade inventory [+how to see fare bucket availability]. Note that you have to wait for the flight to ticket, by which time upgrade inventory can disappear. If so, cancel (within 24 hours of booking, so no penalty) and try again.

My GPU is still valid, but my journey starts after the GPU expires. Can I use the GPU for that journey?
No.

My GPU is still valid, but my journey starts before the GPU expires, and ends after the GPU expires. Can I use the GPU for that journey?
Yes if the initial flight scheduled departure is prior to expiration.

Can I let someone else use my GPU?
Yes. They will be prioritized on the waitlist based on their own status (or lack thereof).

If I let someone else use my GPU, do I have to be on the same reservation, same journey and/or same flight?
No to all.

What happens if there are multiple pax on the same reservation confirmation number and the reservation is split; will the GPU(s) that is(are) waitlisted on one or more pax stay with the new reservation?
Yes.

Why do Non-Revs get assigned seats in First/Business instead of upgrading paying customers?
UA’s policy is paying customers have priority for upgrades. However, per UA’s employee benefit package, Non-Revs can have access to unassigned seats if there are no waitlisted paying customers. This Non-Rev benefit is part of the negotiated employee compensation.

Earlier threads
Consolidated Global Premier Upgrade (GPU) Questions Thread [Archive]
United SWUs {GPUs} refunded if only domestic leg clears [policy change Sept 2011]
Specific GPU and RPU usage questions thread
Print Wikipost

Reply

Old Apr 13, 19, 2:11 pm
  #1081  
 
Join Date: May 2018
Programs: Mileage Plus - Executive Club
Posts: 49
Quick question! If I have an option to purchase a V Class for the same price as a W class. Will it increase my chances to clear a GPU?
.Benjamin. is offline  
Reply With Quote
Old Apr 13, 19, 2:32 pm
  #1082  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG; Marriott Plat Premier; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 40,389
Originally Posted by .Benjamin. View Post
Quick question! If I have an option to purchase a V Class for the same price as a W class. Will it increase my chances to clear a GPU?
Marginally, yes. You might compare the change/cancel terms. Some of the Ws are flexible (i.e., cancelable).
Kacee is offline  
Reply With Quote
Old Apr 15, 19, 5:54 pm
  #1083  
 
Join Date: Apr 2000
Posts: 2,649
I am looking for upgradeable flights between YYZ and MUC. When I look at one YYZ-IAD-MUC option, I see PZ=0 for the IAD-MUC flight. But when I search for just IAD-MUC, I see PZ=9 for the exact same flight. If I book YYZ-IAD-MUC and apply a GPU, will IAD-MUC clear? I don't really care about the YYZ-IAD portion (which usually clears anyway ... eventually).

Thanks.
StuMcIlwain is offline  
Reply With Quote
Old Apr 15, 19, 5:57 pm
  #1084  
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 9,558
Originally Posted by StuMcIlwain View Post
If I book YYZ-IAD-MUC and apply a GPU, will IAD-MUC clear?
Yes; it should clear immediately, but if it doesn't, an agent can clear it for you if you call.
jsloan is offline  
Reply With Quote
Old Apr 17, 19, 11:48 am
  #1085  
 
Join Date: Jun 2018
Posts: 173
Friend of mine just told me he has two gpus expiring end of April.
I have a reservation and which I already used two of my own gpus (flight is end of April)
The problem is there is no longer PZ/PN available
The flight is J8
Would UA allow me to change out the GPUs? and confirm it instantly?
Kleinnaf is offline  
Reply With Quote
Old Apr 21, 19, 12:31 pm
  #1086  
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 9,558
Just a friendly reminder -- don't forget to check PE fares when you're looking for upgradeable space. I just found some open PZ space on a TATL route with a P+ cabin, and the R fare was several hundred dollars cheaper than the W fare would have been. In some markets, UA has put in differential fares for P+ that are based on L or K fares, and in some cases these are less than the differential to W.

Here's a sample ITA Matrix line you want for travel on UA:

f ..w-|..v-|..r-; f !..-lgt; alliance star-alliance

Note that R fares, like W fares, are only upgradeable with a GPU when traveling on a UA-operated flight. For a flight operated by LH, you need to go up to a Q fare or an A fare (UA flight number) / E fare (LH flight number). I don't know that you'll see A fares being cheaper than Q fares though.
jsloan is offline  
Reply With Quote
Old Apr 21, 19, 4:42 pm
  #1087  
 
Join Date: Mar 2010
Location: YUL
Programs: UA 1K
Posts: 5,614
Originally Posted by jsloan View Post
Yes; it should clear immediately, but if it doesn't, an agent can clear it for you if you call.
I had to call in a similar situation, but it went through no issue!
dinoscool3 is online now  
Reply With Quote
Old May 2, 19, 9:36 pm
  #1088  
 
Join Date: Oct 2018
Programs: MileagePlus
Posts: 6
Hi,

If I use n GPU to upgrade a reservation with n passengers, and one of them later cancel 1 ticket, what will happen all GPUs?

Thanks
cheerful is offline  
Reply With Quote
Old May 2, 19, 10:23 pm
  #1089  
 
Join Date: Jun 2018
Posts: 173
Originally Posted by cheerful View Post
Hi,

If I use n GPU to upgrade a reservation with n passengers, and one of them later cancel 1 ticket, what will happen all GPUs?

Thanks
Will either be redopsited automatically or you can call to redopsit.
Kleinnaf is offline  
Reply With Quote
Old May 3, 19, 4:57 am
  #1090  
 
Join Date: Oct 2018
Programs: MileagePlus
Posts: 6
Originally Posted by Kleinnaf View Post
Will either be redopsited automatically or you can call to redopsit.
I should have just been a bit more patient. The GPU were deposited overnight. However, strangely, all of them were redeposited, including the tickets that are not cancelled. And the remaining tickets remain as "upgrade confirmed". Something wrong?
cheerful is offline  
Reply With Quote
Old May 3, 19, 8:58 am
  #1091  
 
Join Date: Jun 2018
Posts: 173
Originally Posted by cheerful View Post
I should have just been a bit more patient. The GPU were deposited overnight. However, strangely, all of them were redeposited, including the tickets that are not cancelled. And the remaining tickets remain as "upgrade confirmed". Something wrong?
You got lucky!
I'd suggest keeping an eye on the reservation just in case, but for now looks like UAs IT glitched in your favor.
You should he able to fly and use your GPUs again!
Kleinnaf is offline  
Reply With Quote
Old May 3, 19, 11:38 am
  #1092  
Moderator: United Airlines; FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: SFO
Programs: UA Gold 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Gold
Posts: 46,775
Originally Posted by Kleinnaf View Post
... You should he able to fly and use your GPUs again!
Would be careful about that -- occasionally things like this will happen but would not re-use the "extra" GPUs until after the flight they were originally used for has occurred. There are checks in the UA system and it may be discovered those were returned, UA then will expect them to be available.
Kleinnaf likes this.
WineCountryUA is offline  
Reply With Quote
Old May 3, 19, 2:15 pm
  #1093  
 
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.5MM (trying to get to 1MM!)
Posts: 915
I have a reservation within 24 hours AAA-BBB-CCC on the outbound, CCC-DDD-AAA on the return. I was on a V fare and applied a GPU a few weeks ago on the outbound. BBB-CCC (the international portion) cleared immediately, and AAA-BBB cleared a few days ago. I was just looking at the app for SDC options, and it initially gave me a different AAA-CCC routing through EEE instead, but now that's not available anymore. Out of curiosity, I went to the UA website, and if I click the "Change Flight" option, it's giving me many different options in business/first, all for $0. I selected the flight I am interested in, and I haven't clicked all the way through yet, but the "Review your new trip" page seems to show that I'll have a D fare now, and I'll be refunded the GPU, and there is a $0 change fee. *(the return has not changed...CCC-DDD-AAA in the V fare I had before).

Does that seem correct, or am I reading something wrong. Is there any reason I wouldn't want to do it? From what I can tell I'll be saving a GPU for a later date, and I'll get more PQMs, etc. Is this normal?

Here is a screen shot:
mpiotrow is offline  
Reply With Quote
Old May 4, 19, 7:33 am
  #1094  
 
Join Date: Nov 2014
Location: MSP
Programs: UA 1K, DL PM, WN, Global Entry; +others wherever miles/points are found
Posts: 9,243
High odds there is a bug, something will error out, and you will need to call to get things fixed.
findark is online now  
Reply With Quote
Old May 4, 19, 7:41 am
  #1095  
 
Join Date: Oct 2013
Location: DEN
Programs: UA 1K 0.5MM (trying to get to 1MM!)
Posts: 915
Originally Posted by findark View Post
High odds there is a bug, something will error out, and you will need to call to get things fixed.
Strangely, nothing errored out, and I was able to change my flight. I received the confirmation email from UA immediately, and it shows the updated PQM, fare class D, etc. I'm not sure if it refunded the GPU or not, but I'm not all that worried about it.
mpiotrow is offline  
Reply With Quote

Thread Tools
Search this Thread