Clemson

We were pre-boarding with 1Ks recently at SFO. Two people run up as an elderly couple starts to scan their boarding passes and one asks loudly if Global Services has been called. GA says yes and the GS person says "I'm Global Services!" and cuts in the middle of the couple that's scanning their passes. So, one person has just scanned and their companion has just been cut off by this GS who now gestures for their companion (who, for their part, seemed a little embarrassed) to also cut in front.

The person who has already scanned their pass asks the GS if their companion can scan in since they're traveling together. GS huffs and says fine but doesn't move, so the person has to walk around them to go scan. Then the GS scans... error sound. Scans again, error. GA looks and tells them they're at the wrong gate and they go off running again.

Personally I don't care if a GS wants to cut the line, but cutting in the middle of a couple or a group traveling together seems a bit rude.

Aussienarelle

I am not GS but 1K but will note I find the manners of the GS pax far better than a number of the 1K pax on my flights. That GS flyer does sound quite obnoxious.

physioprof

There's an anecdotal theory that if you look at the athletes on an Olympic (or other championship podium), Gold & Bronze both look very happy, but Silver always looks miserable... I will assume you can fill in the metaphor yourself...

ContinentalFan

Or sing a long to the music. It’s your voice. I would notify the FA too; it’s annoying behavior.

ContinentalFan

… or, you could tell the GS people about Chairman’s Circle: we could all look sad together.

LIH

As a GS for the last decade I can represent that ~75% of the time someone who isn't disabled or military boards before me (and the other GS pax waiting with me) and we generally take it in stride. I also don't board before disabled even if they're taking a long time to get to the podium (and so they've already called GS).

Meanwhile, as a newly minted CK on AA, I will tell you that ~50% of the time they find me at the gate and take me down the jet bridge 30 seconds before boarding even starts. Which avoids all of the etiquette and guilt associated with great privilege!

JAXPax

Last week was boarding a flight and my upgrade cleared at the gate. It was an EMB-175 and lightly loaded at that. I was in no hurry to board, just traveling with a backpack. I approached to board, returning the agent's good morning, and someone came hurrying up from behind and stepped inches in front of me just as I scanned my phone on the reader - which beeped because of the upgrade and the agent had to print a new boarding pass to scan. The beep was barely even done before this person put his phone on the scanner, got another beep, and kept going down the jetway. Whatever happened, it messed up what the agent needed to do and took an extra minute to resolve. The agent just shook her head. I boarded and found the man in my seat (a single A seat), so I said "Excuse me, that is my seat." He replied that oh, I figured everyone in First was on the plane already and wanted me to take his seat across the aisle. It was a 40 minute flight at 6am so I normally would have done such a swap if someone were polite about it or had a legit reason. I suggested maybe in his hurry to bumrush the gate he neglected to read his seat number. He mumbled something and got up, not even taking the seat he said was his correct one.

joshwex90

757FO

Had the pleasure of removing an obnoxious passenger and his family the other week on UA110. An angry moron with his family called the lead FA an "aisle donkey" and a few other nasty things when he was told he had to check one of his bags (Not sure how the GA allowed it on board, but that's a whole other story). He informed all of us that he would sue the airline and us personally for discrimination, because he was a Trump supporter, and we clearly hate America and didn't want him to fly. I wish I could make this stuff up because the reality is terrifying that people behave this way...

(I must admit, it was the first time I've ever heard a flight attendant being called an "aisle donkey" and we did have a good laugh over that one later on in the flight.)

tcdtcd

Did he call you a “cockpit donkey” 757FO?

757FO

If he had, I may have fallen onto the floor laughing!!!

FlyingHoustonian

Just had a family deplaned [unboarded lol] for a very similar comment by a mom when told to put her things in bin up here in business since back bins were full. Then lots of husband and wife arguing loudly in Hindi (family had Indian Paasports in hand and one of my employees travelling with me is a native hinds speaker and translated-husband was not happy with wife) and then they took them off and loaded some standbys.

On 102 and it delayed us about 20 minutes.

Yelling is never a good plan regardless of who you are.

abaheti

thank you for enforcing basic behavior, I wish more crew were willing -- polite paying pax appreciate not flying with morons who make the experience worse for all of us

IAH-OIL-TRASH

Note to GS customers - please don't whine loudly in PremPlus seat section, partially blocking boarding, to a Hawaii-based FA about upgrades for your companions ("I'm a GS" was mentioned", followed by "treat them special") not coming through on a Hawaii-bound flight right now. Seriously. Get a grip and don't be self-centered and (even above that) oblivious. She had seat up front - never understood why she felt the need for the attention farther back. Maybe there were more of us "unfortunates" to broadcast to...

bocastephen

It could have been worse - they could have demanded, or tried to physically force, someone else from their PP or F seat to accommodate her and her friends, it's not like that situation hasn't been reported here over the years.