DYKWIA stories (Traveling on United Airlines)
Mar 21, 22, 1:42 pm - Wikipost
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Jan 28, 19, 6:42 am
#16
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.1MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,130
Originally Posted by lincolnjkc
As the GA paged at the beginning of my last trip "Our final pre-boarding group is here more often than I am -- our Premier 1K flyers, you know who you are -- 100,000 or more miles per year -- you are welcome to pre-board and thank you for your business..."
Feb 4, 19, 3:19 pm
#17
Join Date: Feb 2014
Programs: UA 1k, US Airways Silver, SPG PLT, Marriot Gold, Hertz PC
Posts: 536
Originally Posted by jsloan
This is my problem with 1K pre-boarding. There's no line to cut into (except at NRT).
Instead, people hover somewhere near the entrance to the gate area and more-or-less wait for 1K pre-boarding to be called -- but since there's no line, it's impossible for anybody to tell the difference between other 1Ks waiting for the pre-boarding call and non-1Ks who like to stand near the gate... and so you get this mass of people all independently moving toward the gate agent like the 1K Zombie Apocalypse.
Instead, people hover somewhere near the entrance to the gate area and more-or-less wait for 1K pre-boarding to be called -- but since there's no line, it's impossible for anybody to tell the difference between other 1Ks waiting for the pre-boarding call and non-1Ks who like to stand near the gate... and so you get this mass of people all independently moving toward the gate agent like the 1K Zombie Apocalypse.
Mar 15, 19, 5:58 am
#18
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,695
This morning at SFO; premier check-in area was a bit weird. But that's no excuse to GS members. I'm sorry but this guy gives you guys a bad rep. So, there are two lines, GS/1K,Polaris and Premier.
Everyone appears to be lined up in Premier. I line up in 1K,Polaris line (and GS) and ...
GS#1 says "that's not a line".
Me: "Ok, thanks" and I line up behind everyone else in the Premier line.
Wait 2 minutes...
GS#2: <Lines up in the 1K/Polaris/GS line that I was just in>
GS#1: "That's not a line"
GS#2: "I'm GS" "Who are you" "I don't have to listen to you"
GS#1: "Hey man, I'm GS too. The agent told me to line up here; there's only one line"
GS#2: "Shut up. Who are you. I'm GS"
<insert 90 seconds of bickering like 5 year olds>
Agent: <Tells GS#2 that he's not in a line and he moves to the back of the queue like everyone else>
I mean seriously guys. These were grown men wearing wedding rings. It's not a freaking contest about who has the biggest ego. Grow up. If I'm in my 20s and I understand the concept of lines, you have had 20-30+ years longer to understand the concept of lines. <Insert comment about how I wish I could publicly shame some people but i bet you if I stuck my neck out that guy would just be an ahole right back...so I post it on Flyertalk>
Everyone appears to be lined up in Premier. I line up in 1K,Polaris line (and GS) and ...
GS#1 says "that's not a line".
Me: "Ok, thanks" and I line up behind everyone else in the Premier line.
Wait 2 minutes...
GS#2: <Lines up in the 1K/Polaris/GS line that I was just in>
GS#1: "That's not a line"
GS#2: "I'm GS" "Who are you" "I don't have to listen to you"
GS#1: "Hey man, I'm GS too. The agent told me to line up here; there's only one line"
GS#2: "Shut up. Who are you. I'm GS"
<insert 90 seconds of bickering like 5 year olds>
Agent: <Tells GS#2 that he's not in a line and he moves to the back of the queue like everyone else>
I mean seriously guys. These were grown men wearing wedding rings. It's not a freaking contest about who has the biggest ego. Grow up. If I'm in my 20s and I understand the concept of lines, you have had 20-30+ years longer to understand the concept of lines. <Insert comment about how I wish I could publicly shame some people but i bet you if I stuck my neck out that guy would just be an ahole right back...so I post it on Flyertalk>
Mar 15, 19, 6:22 am
#19
Join Date: Jan 2017
Location: SFO
Programs: United 1MM GS, Marriott Platinum Elite, Hilton Diamond, Hertz President's Circle
Posts: 281
Originally Posted by laxmillenial
This morning at SFO; premier check-in area was a bit weird. But that's no excuse to GS members. I'm sorry but this guy gives you guys a bad rep. So, there are two lines, GS/1K,Polaris and Premier.
Everyone appears to be lined up in Premier. I line up in 1K,Polaris line (and GS) and ...
GS#1 says "that's not a line".
Me: "Ok, thanks" and I line up behind everyone else in the Premier line.
Wait 2 minutes...
GS#2: <Lines up in the 1K/Polaris/GS line that I was just in>
GS#1: "That's not a line"
GS#2: "I'm GS" "Who are you" "I don't have to listen to you"
GS#1: "Hey man, I'm GS too. The agent told me to line up here; there's only one line"
GS#2: "Shut up. Who are you. I'm GS"
<insert 90 seconds of bickering like 5 year olds>
Agent: <Tells GS#2 that he's not in a line and he moves to the back of the queue like everyone else>
I mean seriously guys. These were grown men wearing wedding rings. It's not a freaking contest about who has the biggest ego. Grow up. If I'm in my 20s and I understand the concept of lines, you have had 20-30+ years longer to understand the concept of lines. <Insert comment about how I wish I could publicly shame some people but i bet you if I stuck my neck out that guy would just be an ahole right back...so I post it on Flyertalk>
Everyone appears to be lined up in Premier. I line up in 1K,Polaris line (and GS) and ...
GS#1 says "that's not a line".
Me: "Ok, thanks" and I line up behind everyone else in the Premier line.
Wait 2 minutes...
GS#2: <Lines up in the 1K/Polaris/GS line that I was just in>
GS#1: "That's not a line"
GS#2: "I'm GS" "Who are you" "I don't have to listen to you"
GS#1: "Hey man, I'm GS too. The agent told me to line up here; there's only one line"
GS#2: "Shut up. Who are you. I'm GS"
<insert 90 seconds of bickering like 5 year olds>
Agent: <Tells GS#2 that he's not in a line and he moves to the back of the queue like everyone else>
I mean seriously guys. These were grown men wearing wedding rings. It's not a freaking contest about who has the biggest ego. Grow up. If I'm in my 20s and I understand the concept of lines, you have had 20-30+ years longer to understand the concept of lines. <Insert comment about how I wish I could publicly shame some people but i bet you if I stuck my neck out that guy would just be an ahole right back...so I post it on Flyertalk>
wondering why they didn’t just use the GS lobby?
Mar 15, 19, 6:25 am
#20
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,695
Originally Posted by SFOdelayed
Can’t wait for the corresponding post in the GS benefits thread with someone complaining about how GS has gone down the tubes because they couldn’t cut the line 🙂
wondering why they didn’t just use the GS lobby?
Mar 15, 19, 11:02 am
#22
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Originally Posted by bman1002
I know there are entitled folks at every airport, but I feel like I see something similar every time at SFO in the premier check-in area.
And 1K / Polaris usually has no one.
Funny the GS don't know their lobby benefit.
Mar 15, 19, 2:44 pm
#23
Join Date: May 2016
Location: Guadalajara MX,
Programs: 4O, VB, UA, AM
Posts: 155
Originally Posted by laxmillenial
i assume because it wasn’t open? When does it open on weekdays?
I am more amused than surprised by such bickering. A thread like this one has made me more aware at all the nonsense ant entitled behavior happening around airports. It would have been amazing to witness if these two folks were to be seatmates on their upcoming flights.
Mar 15, 19, 2:47 pm
#24
Join Date: Oct 2018
Location: Bay Area, CA
Posts: 216
Originally Posted by GDL
It would have been amazing to witness if these two folks were to be seatmates on their upcoming flights.
Mar 15, 19, 8:44 pm
#26
Join Date: Dec 2010
Location: TX
Programs: UA 1K
Posts: 556
Originally Posted by cerealmarketer
There is something about that particular line. Two side by side with a rope - sign at the beginning but a 90 degree turn along the way - not terribly clear there's a difference when you're at the head of the line.
And 1K / Polaris usually has no one.
Funny the GS don't know their lobby benefit.
And 1K / Polaris usually has no one.
Funny the GS don't know their lobby benefit.
Mar 15, 19, 10:10 pm
#27
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,695
Originally Posted by GDL
Was this at SFO terminal 3 or in the International terminal? I believe the GS check-in area is in terminal 3, which would make for a very long walk if you were in International terminal.
I am more amused than surprised by such bickering. A thread like this one has made me more aware at all the nonsense ant entitled behavior happening around airports. It would have been amazing to witness if these two folks were to be seatmates on their upcoming flights.
I am more amused than surprised by such bickering. A thread like this one has made me more aware at all the nonsense ant entitled behavior happening around airports. It would have been amazing to witness if these two folks were to be seatmates on their upcoming flights.
Mar 15, 19, 10:11 pm
#28
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,695
Originally Posted by txaggiemiles
So I’m a bit confused... was there actually only one line with two signs above it or were there two signs representing two lines but the agent was only recognizing one?
Mar 15, 19, 11:10 pm
#29
Join Date: Dec 2010
Location: TX
Programs: UA 1K
Posts: 556
Originally Posted by laxmillenial
the latter. 2 lines; 2 signs, but the agent said due to limited staffing in the early AM, she asked if everyone could line up in one line. I do not blame the agent/UA at all. She was very nice; kept asking what people needed and if they were just checking a bag; did it for them at the machines. She bent over backwards to be nice to this gentlemen who clearly didn't deserve it.
but in this case I might have questioned in the same way GS2 did. I wonder if GS1 could have said “the agent isn’t allowing two lines” rather than just “that’s not a line”. But tone (for both GS1 and 2) maters a lot.
Mar 16, 19, 5:28 am
#30
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 49,958
Originally Posted by laxmillenial
the agent said due to limited staffing in the early AM, she asked if everyone could line up in one line
The UA employees managing the lines are not at all happy about it because they have to field complaints from angry Premiers all day long. They say that line-cutting by non-Premiers is also a big problem. UA has now put up manned barriers to block access, but apparently people just sneak under and the contract agents staffing the kiosks won't send them back.
This is purely cost cutting by UA. It matches up with what they're doing to the onboard Polaris service.
