Originally Posted by Gberg
(Post 35178915)
Yes - he was ticketed in J in a window seat. He was already in the seat so wasn’t about me moving, it was about getting him up.
Doors were about to close and wasn’t going to hold up the plane over it. They were not being aggressive with the passenger. The silly thing is another guy ends up switching his aisle for a window (as he was willing to swap), they give me his aisle, and then they give him an ETC for “being so flexible.” Meanwhile I was standing in galley for 30 min during boarding and had a seat change as well albeit to another aisle and got nothing. Pilots were nice and thanked me (got seated next to crew rest) but crew looked at me like I was the inconvenience. If you want more proof just look at todays vilification of a UEX FA who probably just asked someone to clean up after their kid who dumped all this popcorn on the floor -- there is a reason FA's look for peace and avoid conflict -- most of the time they are literally put in a no win situation.... Does it make it right - no. Is it real - yes! The impact of social media and the ability to demean just about anyone at any time with or without cause is something new -- I feel for the victims -- and also for the real cases... It's a brave new world we all have to adapt to -- hopefully with some sense of balance... |
Originally Posted by Gberg
(Post 35178075)
On a EWR-LIM flight on a 757 (2x2 upfront). Get on plane and guy in my seat. All settled in with blanket unwrapped. I tell him I think he’s in wrong seat. Doesn’t say a word at first, then refuses to move. I call over FA who asks and he again refuses. Ground crew comes in and he won’t be budge. Pilot then comes over and he refuses again (says his leg hurts and needs aisle). Goes on for 20 minutes.
FA asks if I’ll take another aisle (no problem). Amazing the guy actually got his way (and my seat). |
Originally Posted by MatthewLAX
(Post 35179024)
This somewhat makes my blood boil. I would have demanded a $1K e-cert to move.
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Originally Posted by SS255
(Post 35179041)
it’s precisely because the FA’s don’t make people like this move that they move through life with a sense of entitlement. Bad behavior should be curtailed, not rewarded.
I'm saying if I was in 1B and some idiot poached my seat, I'm not willing to move unless he or the FA made it financially worth my while. |
Originally Posted by MatthewLAX
(Post 35179056)
Agreed. I think I was not clear.
I'm saying if I was in 1B and some idiot poached my seat, I'm not willing to move unless he or the FA made it financially worth my while. |
Originally Posted by bmwe92fan
(Post 35179075)
Once again -- this isn't on the FA -- this is the GA -- why we blame the FA is beyond me?
Originally Posted by Gberg
(Post 35178915)
Meanwhile I was standing in galley for 30 min during boarding and had a seat change as well albeit to another aisle and got nothing. Pilots were nice and thanked me (got seated next to crew rest) but crew looked at me like I was the inconvenience.
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Originally Posted by MatthewLAX
(Post 35179095)
I disagree.
If crew treated OP like this was his fault, I blame the FAs. And once again we only know one side of the story... As everyone here knows I am no UA apologist and as one of their best travelers for over a decade I can be - and often are - their worst critic -- but I don't agree with this assessment - but just MHO... |
Still on flight (next to pilot who dealt with situation) as seated next to crew rest (757 it’s a blocked seat) so asked. He said it’s the GA who had control and should have made the decision - not his ship until the door closes.
The compensation, though, to other passenger who voluntarily moved was done by FA inflight. |
Originally Posted by Gberg
(Post 35179118)
Still on flight (next to pilot who dealt with situation) as seated next to crew rest (757 it’s a blocked seat) so asked. He said it’s the GA who had control and should have made the decision - not his ship until the door closes.
The compensation, though, to other passenger who voluntarily moved was done by FA inflight. |
Having read this, I don't necessarily blame the GA. Pax asked to be moved to aisle. GA says no can do. Pax boards with his window BP. Pax finds an open aisle seat and poaches it. How is GA to be blamed (if this is what indeed happened). Seems a likely possibly.
I agree you should receive a voucher at least equal to the other pax. The fact that you weren't offered one sucks big time. |
Originally Posted by iluv2fly
(Post 35179183)
Having read this, I don't necessarily blame the GA. Pax asked to be moved to aisle. GA says no can do. Pax boards with his window BP. Pax finds an open aisle seat and poaches it. How is GA to be blamed (if this is what indeed happened). Seems a likely possibly.
I agree you should receive a voucher at least equal to the other pax. The fact that you weren't offered one sucks big time. |
Originally Posted by bmwe92fan
(Post 35179200)
it’s a simple fact - until the door closes GA owns that flight and FA can do nothing - one passenger stole another’s seat and did nothing about it and left FA to clean up - thus making them the bad guy….
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Originally Posted by limey1K
(Post 35102914)
MEL-LAX 3/18/23
One GS and three 1K get placed in the pre-board pen at MEL and sit quietly waiting. People line up in the BG 1, 2 etc lanes and Mr. DYKWIA rolls up with wife in tow and loudly proclaims to the checker "I'm a 1K so I need to be let through to where they are" and points at the rest of us. Gets let through and sits down, huffing and puffing about security, the line to check-in, blah blah. General blowhard type DYKWIA that I try and stay away from. The GA announces that she's about to start pre-boarding and he leaps up, chastises his wife for not being Usain Bolt and walks to within three feet of the podium. GA gives him that "oh, you're one of them looks" and calls for Disabled and Needing extra time. He is asked to move aside for the three wheel chairs, which he barely does, and then a goup of about 25 people approach the other boarding lane. They all have the same lanyards on with ID and identical backpacks. GA scans the first person and Mr. DYKWIA flaps his arms about and says "Are you kidding me? Are you kidding me? You're going to pre-board a tour group before ME?, This is ludicrous!!". The GA stepped away from the podium and walked over to him and said in a quiet voice "Sir, this is a handicapped group and they need extra time" to which he responded in a very loud voice "Handicapped, handicapped, there's nothing wrong with them! They're all quiet capable of walking on their own. How are they handicapped'?. One of the chaperones of the group turned to him and said "This is a group of autistic and Down Syndrome athletes going to compete in your country, sir'. At this point Mrs. DYKWIA is doing her best to not look like she's with him and, when all of us wish he'd shut up, he blurts out "Well you can't tell that so its confusing". GA pre-boards the group and Mr. DYKWIA shuffles back in front of the podium and she calls for military, then GS. I say excuse me to him and he moves a bit over and she says in a nice loud voice 'Thank you for being so patient Mr. L1K", shoots daggers at him and calls for Families with kids and there must have been about a dozen or so :D. I was on-board, in my seat, having a PDB before I heard him getting on-board complaining out-loud for anyone close enough to hear so I am guessing the GA took her sweet time to get to the 1K's. They have him to thank for that. |
Originally Posted by iluv2fly
(Post 35179208)
So what was the GA to do? It's obvious that even the Captain couldn't make the pax move. Does the GA have some magical power to make him move?
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i
Originally Posted by txaggiemiles
(Post 35179232)
yes. Deplane the aircraft. It’s very clear.
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Originally Posted by iluv2fly
(Post 35179248)
i
I question her unilateral power to do so. Pick your battles. Would you have wanted an hour-ish delay for that? I agree that this douche should be taught a lesson, but not to the detriment of the other 200 or so pax who could be effected. |
Originally Posted by txaggiemiles
(Post 35179251)
certainly very inconvenient for all involved, and possibly cause a chain reaction of a much MUCH larger delay. But that is very explicitly the remedy here
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Originally Posted by iluv2fly
(Post 35179208)
So what was the GA to do? It's obvious that even the Captain couldn't make the pax move. Does the GA have some magical power to make him move?
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Crew member: “Sir, please take your assigned seat.”
Poacher: “No, thanks. I’m good.” Crew member (on the intercom): “Folks, we’re ready to close the doors. But, we have one passenger who refuses to take his assigned seat. I’m afraid we can’t leave until everyone is seated in their assigned seat. We’re going to have to sit here until the passenger complies with crew instructions, or exits the aircraft. I realize that many of you have tight connections. I’m truly sorry for the inconvenience. We’ll provide another update once we’re airborne.” Passengers: “Come on, man!” Groans. And, four-letter words that are against Flyertalk’s T&C’s. Public shaming 101. |
Originally Posted by SS255
(Post 35180562)
Crew member: “Sir, please take your assigned seat.”
Poacher: “No, thanks. I’m good.” .... Public shaming 101. |
Originally Posted by SS255
(Post 35180562)
Crew member: “Sir, please take your assigned seat.”
Poacher: “No, thanks. I’m good.” Crew member (on the intercom): “Folks, we’re ready to close the doors. But, we have one passenger who refuses to take his assigned seat. I’m afraid we can’t leave until everyone is seated in their assigned seat. We’re going to have to sit here until the passenger complies with crew instructions, or exits the aircraft. I realize that many of you have tight connections. I’m truly sorry for the inconvenience. We’ll provide another update once we’re airborne.” Passengers: “Come on, man!” Groans. And, four-letter words that are against Flyertalk’s T&C’s. Public shaming 101.
Originally Posted by iluv2fly
(Post 35179248)
i
I question her unilateral power to do so. Pick your battles. Would you have wanted an hour-ish delay for that? I agree that this douche should be taught a lesson, but not to the detriment of the other 200 or so pax who could be effected. |
Originally Posted by Gberg
(Post 35178075)
FA asks if I’ll take another aisle (no problem).
People like this guy in your seat make my blood boil. I know the flight attendants have a tough job out there but in this case all they did was enable this type of behavior. |
Originally Posted by 757FO
(Post 35181141)
I've learned that this behavior typically leads to more, and all too often once we are airborne. I now have a "nip it in the bud" policy and will offload anyone not following crew orders, regardless of the delay. It's just not worth risking an issue once we are in the air.
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This thread is why every customer entering the airport should be assigned a fully charged cattle prod with instructions to use it on people doing stupid or obnoxious things - starting with seat poachers who refuse to move to their assigned seat. :mad:
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Originally Posted by SS255
(Post 35180562)
Crew member: “Sir, please take your assigned seat.”
Poacher: “No, thanks. I’m good.” Crew member (on the intercom): “Folks, we’re ready to close the doors. But, we have one passenger who refuses to take his assigned seat. I’m afraid we can’t leave until everyone is seated in their assigned seat. We’re going to have to sit here until the passenger complies with crew instructions, or exits the aircraft. I realize that many of you have tight connections. I’m truly sorry for the inconvenience. We’ll provide another update once we’re airborne.” Passengers: “Come on, man!” Groans. And, four-letter words that are against Flyertalk’s T&C’s. Public shaming 101. ...or even better: Crew member (on the intercom): “Folks, we’re ready to close the doors. But, Mr./Mrs. [passenger's full name] is refusing to take their assigned seat, [seat number]. I’m afraid we can’t leave until everyone is seated in their assigned seat." :) |
Originally Posted by 757FO
(Post 35181132)
I wish this had been on my flight. He would have been escorted off the aircraft. No way I would tolerate that sort of nonsense.
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Originally Posted by 757FO
(Post 35181132)
I wish this had been on my flight. He would have been escorted off the aircraft. No way I would tolerate that sort of nonsense.
I've learned that this behavior typically leads to more, and all too often once we are airborne. I now have a "nip it in the bud" policy and will offload anyone not following crew orders, regardless of the delay. It's just not worth risking an issue once we are in the air. Both FAR 91.3 (or 121.533 as the case may be) and 121.575(C) in action in my case. |
“Should I have the FA come over and help you to your seat” worked for me the one time I’ve had to use it since learning it here on FT.
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Originally Posted by enviroian
(Post 35181181)
There is no way in *hell* I would have taken another seat based solely on principle and this tool’s attitude alone. You must be more patient than me.
People like this guy in your seat make my blood boil. I know the flight attendants have a tough job out there but in this case all they did was enable this type of behavior. |
Originally Posted by Gberg
(Post 35182822)
We were already delayed and didn’t want to put up a fight (especially given I would have to interact with FAs for 8 hours). But yes - insanity, and a first for me.
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Originally Posted by MatthewLAX
(Post 35184003)
How was your service from the FA who shamed you during the flight?
Only non-FA issue other than seat was for whatever reason UA caters breakfast on EWR-LIM for arrival (even though the plane lands 9pm…so everyone was growling about the meal and asking why we were getting eggs, sausage, and coffee vs a proper dinner.) |
Originally Posted by Gberg
(Post 35185750)
Surprisingly okay. He and the three pilots who swapped out all addressed me by name and he was attentive.
Only non-FA issue other than seat was for whatever reason UA caters breakfast on EWR-LIM for arrival (even though the plane lands 9pm…so everyone was growling about the meal and asking why we were getting eggs, sausage, and coffee vs a proper dinner.) David |
Originally Posted by DELee
(Post 35185981)
That's how UA caters INTL - breakfast for landing.
David Maybe UA decided on two-meal flights lunch/dinner is one service and breakfast (whether or not it makes sense) will be the other. |
Originally Posted by IAH-OIL-TRASH
(Post 35186169)
It would be interesting to know why/how UA decided on that....
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Originally Posted by IAH-OIL-TRASH
(Post 35186169)
It would be interesting to know why/how UA decided on that.
Maybe UA decided on two-meal flights lunch/dinner is one service and breakfast (whether or not it makes sense) will be the other. While some don't sleep, most do -- whether it is best for jet lag or not. |
Originally Posted by WineCountryUA
(Post 35187424)
As most passengers sleep during most long haul flights, even for daytime flights, breakfast after waking up?
While some don't sleep, most do -- whether it is best for jet lag or not. My apologies to the good people working the griddle at those establishments to having their food compared to lower quality airline catering. |
Originally Posted by Gberg
(Post 35182822)
We were already delayed and didn’t want to put up a fight (especially given I would have to interact with FAs for 8 hours). But yes - insanity, and a first for me.
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Originally Posted by IAH-OIL-TRASH
(Post 35186169)
It would be interesting to know why/how UA decided on that.
Maybe UA decided on two-meal flights lunch/dinner is one service and breakfast (whether or not it makes sense) will be the other. |
Originally Posted by iluv2fly
(Post 35179208)
So what was the GA to do? It's obvious that even the Captain couldn't make the pax move. Does the GA have some magical power to make him move?
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