Help! UA cxl'ed the segment that would have qualified me for Gold.
Dec 30, 2015, 2:50 pm
#16
Join Date: Jun 2015
Programs: Hyatt Diamond
Posts: 11
So here I am at EWR waiting for my return to RSW.
Dec 30, 2015, 4:36 pm
#17
Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,712
If you were to have IRROPS in July and get a refund, you wouldn't get any PQM/PQD fir that either, so I don't see how this is much different.
Almost is almost. If you want not almost, buy the PQM (assuming you have the PQD).
Almost is almost. If you want not almost, buy the PQM (assuming you have the PQD).
Dec 30, 2015, 9:18 pm
#18
Join Date: Sep 2004
Location: Chicago
Programs: UA1MM*GL/1K, AA, BnVy PlatL, HH Silver,
Posts: 681
So you can no longer send in a note? I used to do this all the time.
Something like
"I intended to fly uA### on date. However since you cancelled the flight and couldn't reroute me in a timely manner, I was forced to buy a ticket on XX to get to my destination. Attached please find my original UA booking and my boarding passes from XX. Please credit my account for the flight ### which I intended to fly prior to your cancellation.
If true, pretty loyal flier unfriendly but not surprising given the new owners.
Something like
"I intended to fly uA### on date. However since you cancelled the flight and couldn't reroute me in a timely manner, I was forced to buy a ticket on XX to get to my destination. Attached please find my original UA booking and my boarding passes from XX. Please credit my account for the flight ### which I intended to fly prior to your cancellation.
If true, pretty loyal flier unfriendly but not surprising given the new owners.
Dec 30, 2015, 9:42 pm
#19
Join Date: Sep 2008
Posts: 451
I missed this thread. I am in the same position (flight canceled today and first available reroute is in 2016) but was told by the gate agent that I would get credit for 2015 since it was a cancellation and I am traveling on the same ticket. Sounding now like this is not a "fact." Too bad as she was on the phone with a supervisor and it was said so matter of factly.
I am hoping that they will give credit. My experience with United has generally been favorable. But never know...
I am hoping that they will give credit. My experience with United has generally been favorable. But never know...
Dec 30, 2015, 10:26 pm
#20
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,768
So you can no longer send in a note? I used to do this all the time.
Something like
"I intended to fly uA### on date. However since you cancelled the flight and couldn't reroute me in a timely manner, I was forced to buy a ticket on XX to get to my destination. Attached please find my original UA booking and my boarding passes from XX. Please credit my account for the flight ### which I intended to fly prior to your cancellation.
If true, pretty loyal flier unfriendly but not surprising given the new owners.
Something like
"I intended to fly uA### on date. However since you cancelled the flight and couldn't reroute me in a timely manner, I was forced to buy a ticket on XX to get to my destination. Attached please find my original UA booking and my boarding passes from XX. Please credit my account for the flight ### which I intended to fly prior to your cancellation.
If true, pretty loyal flier unfriendly but not surprising given the new owners.
In the OP's case, the OP decided not to use the ticket (and got a refund?) which is a different situation.
I missed this thread. I am in the same position (flight canceled today and first available reroute is in 2016) but was told by the gate agent that I would get credit for 2015 since it was a cancellation and I am traveling on the same ticket. Sounding now like this is not a "fact." Too bad as she was on the phone with a supervisor and it was said so matter of factly.
I am hoping that they will give credit. My experience with United has generally been favorable. But never know...
I am hoping that they will give credit. My experience with United has generally been favorable. But never know...
