Free snacks are back for United Economy

Old Dec 9, 15, 8:54 am
  #1  
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Free snacks are back for United Economy

Hi everyone,

Today we’re announcing that we will re-introduce complimentary snacks to United Economy. Beginning in February 2016, customers on thousands of North America and Latin flights will begin receiving these snacks.

Based on departure time, the complimentary snack may vary. Those flying on flights departing before 9:45 a.m. will receive a morning stroopwafel – a Dutch caramel-filled waffle to pair with coffee, tea, or to enjoy on its own. Flights departing after 9:45 a.m. will offer packaged savory snacks, such as an Asian-style snack mix of rice crackers, sesame sticks and wasabi peas or a zesty-ranch mix of mini pretzel sticks, Cajun corn sticks and ranch soy nuts.

We understand the small details matter, and the return of free snacks is among a number of upgrades we’re making to improve your travel experience. For more, see our story on United Airtime.

Thanks,

-UA Insider
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Old Dec 9, 15, 8:58 am
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Wow, great to hear!
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Old Dec 9, 15, 9:00 am
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Definitely a great improvement!
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Old Dec 9, 15, 9:01 am
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I hope the stroopwaffel will be featured in the first class snack basket too... Yum!
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Old Dec 9, 15, 9:01 am
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Nice! (and I certainly wouldn't mind stroopwafels around the clock)
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Old Dec 9, 15, 9:03 am
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^ Great news!
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Old Dec 9, 15, 9:07 am
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This is a fantastic improvement!
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Old Dec 9, 15, 9:08 am
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Originally Posted by rmannion View Post
Nice! (and I certainly wouldn't mind stroopwafels around the clock)
+1...love me some stroopwafel no matter the hour!

Another change we can actually like
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Old Dec 9, 15, 9:08 am
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I'm excited. And I love stroopwafels.
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Old Dec 9, 15, 9:11 am
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Positive change. The few times I few DL in the past couple years I enjoyed the free snacks and I'll look forward to it regularly on UA.
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Old Dec 9, 15, 9:14 am
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woah! this is a surprise!
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Old Dec 9, 15, 9:21 am
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Originally Posted by UA Insider View Post
We understand the small details matter, and the return of free snacks is among a number of upgrades we’re making to improve your travel experience.
Thanks, this is great news.

And since this is coming straight from UA, I hope we can finally put to bed the notion that people buy strictly on price on a per transaction basis. If that were the case, UA would not be doing things like buying Illy coffee and reintroducing snacks.

I think the stroopwafel is actually brilliant. They're tasty, and the vast majority of Americans have likely never had one. It will make an association between that and UA, making the flight memorable for a few cents of spend on UA's part.

Kind of like how people associate B6 with blue chips.
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Old Dec 9, 15, 9:25 am
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^^^^^
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Old Dec 9, 15, 9:25 am
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Wow. Am I correct that UA is actually LEADING on this compared to other airlines? It has been YEARS since United led in anything positive. Great to hear!
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Old Dec 9, 15, 9:28 am
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That is a change we will like.

Originally Posted by blueman2 View Post
Wow. Am I correct that UA is actually LEADING on this compared to other airlines? It has been YEARS since United led in anything positive. Great to hear!
Delta, Southwest, and JetBlue have offered free snacks in economy for years. United is simply joining the pack.
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