How to check remaining ecert value on the new United website?
Dec 7, 2015, 7:57 pm
#1
Original Poster
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
How to check remaining ecert value on the new United website?
Hello,
How do I check remaining ecert value on the new United website? Is it still possible to check that? Thanks!
How do I check remaining ecert value on the new United website? Is it still possible to check that? Thanks!
Dec 7, 2015, 8:17 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,880
How to check remaining ecert value on the new United website?
Same way. Under deals & offers menu at the top, select promotional programs and certificates.
Dec 7, 2015, 8:24 pm
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,768
Dec 7, 2015, 8:41 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,450
I think I used a particular certificate already. But to double-check, I entered it there. The query yielded
Promotional Program Details
Status
Starting Balance: $100.00
Used: $0.00
Available Balance: $0.00
Terms and Conditions
(Download the Acrobat Reader software to view PDF files.)
Redeem this offer now. To redeem this offer later, enter the offer code (XXXXX) on the United.com home page when you are ready to shop for your flight.
Redemption Details
You have redeemed electronic certificates.
Status
Starting Balance: $100.00
Used: $0.00
Available Balance: $0.00
Terms and Conditions
(Download the Acrobat Reader software to view PDF files.)
Redeem this offer now. To redeem this offer later, enter the offer code (XXXXX) on the United.com home page when you are ready to shop for your flight.
Redemption Details
You have redeemed electronic certificates.
Dec 7, 2015, 9:35 pm
#5
Original Poster
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Does the result come from that web tool back a bit strange?
I think I used a particular certificate already. But to double-check, I entered it there. The query yielded
The 'Used: $0.00' result sounds like it has not been used, but clearly 'Available balance: $0.00' suggests that it's not available. However the certificate states expiry in 2016, so it can't have just expired.
I think I used a particular certificate already. But to double-check, I entered it there. The query yielded
The 'Used: $0.00' result sounds like it has not been used, but clearly 'Available balance: $0.00' suggests that it's not available. However the certificate states expiry in 2016, so it can't have just expired.
Firefox didn't get me very far but chrome displayed the correct "used" and "available balance" values.
it didn't display the expiration date though!
