Booked in F - Flight oversold - Advice
Nov 17, 2015, 8:20 am
#16
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This is a serious question: can someone define the term "kettle"? It sounds very derogatory to me. As a pilot at United, I see every passenger on my flights as just as important as every other passenger. I understand that there are different levels of frequent flyer status but I don't consider any one person as more important than any other person.
FAB
FAB
Cheers. Sharon
Nov 17, 2015, 10:05 am
#17
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The OP is asking for advice - mine is to check in however you normally would for any flight on any airline. Make sure you are checked in, have bags checked, if applicable, and be at the gate ready to board by the cutoff times. Whatever is going to happen will happen, as long as the cutoffs are met - no amount of discussion on or off-topic (including about what the term kettle means) is going to change any of that.
If in the very rare case they try to downgrade, stand your ground and insist on proper downgrade comp, or that you be rebooked on F on the next flight (If that's what you want). If you're really worried, have alternate routings available. And don't let anything escalate/get out of hand, as the staff/crew have power over you, and that never turns out well for a pax. In that case, take what they give you and follow up with customer care after. If that still doesn't get you satisfaction, follow up with a PM to UA Insider who can almost certainly help you with a resolution.
Nov 17, 2015, 11:12 am
#18
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The whole "kettle" thing simply shows how many on FT have been suckered by marketing hype. They seriously think that they are "elite" because they have a shiny plastic card which says they are.
But, they are not elite. They are the true kettles.
But, they are not elite. They are the true kettles.
Nov 17, 2015, 12:43 pm
#19
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Nov 17, 2015, 2:51 pm
#21
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[Moderator hat on]
The term "kettle" refers to the old movie characters "Ma and Pa Kettle" who were good old simple country folks who have not experienced much in life outside of their small town let alone the big city (think country bumpkin) and that could/can be translated to/carried forward to first time/very infrequent fliers who don't understand the flying world the way many of us do. Examples would be those who bring everything (up to the kitchen sink) to a security checkpoint only to be told they can't bring the items thru, same type of folks who buy-up to first class and have never experienced it before and etc. And yes, it can be used in a derogatory manner
And now back to our regularly scheduled discussion
goalie
UA Forum Co-Moderator
The term "kettle" refers to the old movie characters "Ma and Pa Kettle" who were good old simple country folks who have not experienced much in life outside of their small town let alone the big city (think country bumpkin) and that could/can be translated to/carried forward to first time/very infrequent fliers who don't understand the flying world the way many of us do. Examples would be those who bring everything (up to the kitchen sink) to a security checkpoint only to be told they can't bring the items thru, same type of folks who buy-up to first class and have never experienced it before and etc. And yes, it can be used in a derogatory manner
And now back to our regularly scheduled discussion
goalie
UA Forum Co-Moderator
Please read the bolded part of the quoted post
goalie
UA Forum Co-Moderator