Oct 26, 2015, 4:01 pm
Last edit by: UA Insider
Hi everyone,
Thanks for your feedback. This is not a permanent decision. We were forced to select a new disposable cup vendor with little notice and are in the process of reviewing potential suppliers. We are also currently reviewing coffee suppliers for our clubs. We hope to have a decision about both soon and appreciate your patience during this time.
-UA Insider
Thanks for your feedback. This is not a permanent decision. We were forced to select a new disposable cup vendor with little notice and are in the process of reviewing potential suppliers. We are also currently reviewing coffee suppliers for our clubs. We hope to have a decision about both soon and appreciate your patience during this time.
-UA Insider
No more coffee to-go cups in UCs {temporary??}
Oct 28, 2015, 12:40 pm
#62
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
I noticed a bit ago that the on-board cups were co-branded with the Fresh Poo logo. Were the cups in the United Club the same?
Not re-stocking the disposable cups might be great news that a better coffee is on the horizon.
If that is the case, I am more then willing to live without to-go cups for a month if it means good coffee replaces the swill.
Not re-stocking the disposable cups might be great news that a better coffee is on the horizon.
If that is the case, I am more then willing to live without to-go cups for a month if it means good coffee replaces the swill.
There was a period where they had generic cups when the switchover didn't totally coincide with the availability of Pepsi cups.
Oct 28, 2015, 12:56 pm
#63
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,018
Oct 28, 2015, 2:12 pm
#65
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,235
Oct 28, 2015, 4:15 pm
#66
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
Oct 29, 2015, 5:37 am
#69
FlyerTalk Evangelist
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,901
ORD B6. This morning. Plenty of go cups on the rack. They are branded "poo brew".
I had to wait while the person in front of me broke the coffee machine. She had the whole thing torn apart.
I had to wait while the person in front of me broke the coffee machine. She had the whole thing torn apart.
Last edited by milepig; Oct 29, 2015 at 5:53 am
Oct 29, 2015, 7:56 am
#70
Join Date: Mar 2000
Location: UA 1K 3MM, UA 1P/1K since mid '80s; CO Bronze/Silver since mid 80's, Austin, Texas
Posts: 1,279
In DEN East club last week. No to go cups. I happened to see one of the maids that clean and clear things getting a cup of coffee for herself — in a paper cup!
Where can I get such a cup, I asked. Cannot. There are none. But you have access to them! Please get me one. No. I cannot, she replied.
Hoooboy, I think to myself. Smisek affected the corporate culture pretty deep to deprive over-entitled people like me of our profligate consumption of coffee. So I made my own cup by putting a paper napkin between two of the plastic disposable cold cups.
On my way out, with my improvised hot cup, I expressed my displeasure to two of the desk agents. One them proceeded to tell me that it is all part of providing us a more upscale experience. No more of the ratty looking, paper things. We are now much more posh and fancy.
So we now get to emerge from the UC with fancy looking cups like these? I asked holding up my hot cup contraption. Thats' ridiculous, I said, because you do provide plastic cold cups. How upscale is that? And of all things, the cleaning people have access to paper hot cups. Silence.
So the Smisek corporate culture goes beyond mindless cost cutting. It involves flat-out lying to peoples' face.
Where can I get such a cup, I asked. Cannot. There are none. But you have access to them! Please get me one. No. I cannot, she replied.
Hoooboy, I think to myself. Smisek affected the corporate culture pretty deep to deprive over-entitled people like me of our profligate consumption of coffee. So I made my own cup by putting a paper napkin between two of the plastic disposable cold cups.
On my way out, with my improvised hot cup, I expressed my displeasure to two of the desk agents. One them proceeded to tell me that it is all part of providing us a more upscale experience. No more of the ratty looking, paper things. We are now much more posh and fancy.
So we now get to emerge from the UC with fancy looking cups like these? I asked holding up my hot cup contraption. Thats' ridiculous, I said, because you do provide plastic cold cups. How upscale is that? And of all things, the cleaning people have access to paper hot cups. Silence.
So the Smisek corporate culture goes beyond mindless cost cutting. It involves flat-out lying to peoples' face.
Nov 13, 2015, 11:31 am
#71
Join Date: Nov 2015
Posts: 3
No more Hot cups?
In DEN UA Club. Staff here is telling me they have eliminated to-go hot beverage cups. I haven't been transferring through other hubs lately so I'm not going to have an opportunity to see if this is more widespread. Looks like Hot Coco got the axe as well. Has anyone else been seeing this?
-MAJOR DISAPPOINTMENT-
-MAJOR DISAPPOINTMENT-
Nov 14, 2015, 10:08 am
#72
Join Date: Mar 2005
Location: MDW/ORD and the late lamented Meigs Field...
Programs: UA 1MM Premier 1K, Hilton Gold, Marriott Titanium/ LT
Posts: 1,229
In DEN UA Club. Staff here is telling me they have eliminated to-go hot beverage cups. I haven't been transferring through other hubs lately so I'm not going to have an opportunity to see if this is more widespread. Looks like Hot Coco got the axe as well. Has anyone else been seeing this?
-MAJOR DISAPPOINTMENT-
-MAJOR DISAPPOINTMENT-
Nov 14, 2015, 12:08 pm
#73
Join Date: Nov 2010
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 74
Disappointed to see no to-go cups in the IAD D lounge this morning. I was headed out of A and wanted to stop in quick for a bite and a cup of coffee (with a second one to go). Food spread was pretty good for breakfast this morning, but I had to basically chug my second cup so I could run off to the bus. A face full of that stuff is enough to wake anybody up, and I don't mean because of the caffeine 
Nov 14, 2015, 5:58 pm
#75
Join Date: May 2001
Location: Under one roof in Chicago
Programs: UA 2MM, DL MM
Posts: 3,141
Haven't been on the forum for a while but can add that InCycle went out of business with no advance notice, and UA inventories kept the clubs going for what I estimate to be around 60 days. The double-wall paper cups with UA branding seemed to appear in Chicago first, but then disappeared - so not sure why that happened. I know the industry pretty well so can say with a high degree of confidence that there are multiple options available today for UA to select.