Jul 6, 2019, 9:31 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Apr 22, 2019, 8:12 am
#1306
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
looks like LAX-BOS will only be 2x daily this summer, down from 3x last year.
Apr 23, 2019, 10:09 am
#1308
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,272
AA F and J pax on transcon JFK-LAX/SFO can use AA flagship lounge at JFK and LAX, and F pax can use flagship first dining at JFK and LAX as well.
Big part of the decision is probably the sheer volume of people that would be entitled to use lounge at both ends SFO/LAX/EWR if Tramscon let in. LAX Polaris lounge definitely not designed for it and would be miserably crowded all the time. Add SFO and LAX-bound passengers toe EWR Polaris lounge and it would be chaos.
Last edited by ORDnHKG; Apr 23, 2019 at 10:17 am
Apr 23, 2019, 8:09 pm
#1309
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,468
Jun 4, 2019, 8:59 am
#1310
Join Date: Jun 2001
Location: Madison NJ; Watopia
Posts: 3,161
2418 today switched from 781 to 772
Status: Your flight (UA 2418) on Jun. 4 has been delayed because of a plane change caused by schedule disruptions in Los Angeles. Your new plane is expected to arrive from Houston at 08:21 AM. We're sorry for this inconvenience. Your estimated departure time is 09:25 AM, arriving in Newark at 05:38 PM.
Status: Your flight (UA 2418) on Jun. 4 has been delayed because of a plane change caused by schedule disruptions in Los Angeles. Your new plane is expected to arrive from Houston at 08:21 AM. We're sorry for this inconvenience. Your estimated departure time is 09:25 AM, arriving in Newark at 05:38 PM.
Jun 5, 2019, 9:46 am
#1311
Join Date: Jul 2016
Programs: UA Gold
Posts: 107
Does Economy Plus still get a meal on the PS / Cross Country Comfort routes? I'm flying EWR - LAX tomorrow, departing EWR at 11am. Wondering if I should expect to be served lunch, or should plan accordingly.
Jun 5, 2019, 9:53 am
#1312
Join Date: Oct 2005
Programs: Continental
Posts: 1,588
Yes. Pasta or chicken
Yes, pasta or chicken
Jun 7, 2019, 11:49 am
#1313
Join Date: Dec 2009
Programs: SPG Plat
Posts: 459
Plus they did the “surprise and delight” invitations to Polaris Lounge for a while (or maybe even now) for selected folks on premium routes..
Jun 7, 2019, 1:02 pm
#1314
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,423
I was in the Flagship Lounge LAX a couple weeks ago and it was super crowded. Based on that experience, I find UA's decision not to allow domestic pax into Polaris to be fully justified. It's a different (and much more pleasant) experience from what it would be if you tripled the crowds.
Jun 7, 2019, 1:21 pm
#1315
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,614
As much as I like the PLs it is never going to happen. And to your point it would only degrade the PLs with at least "triple the crowds". My last trip in the SFO PL I think there were less than 10 people in the lounge. I guess some could then argue it is underutilized but I am sure it does occasionally get busy.
Jun 7, 2019, 1:44 pm
#1316
Join Date: Jan 2006
Location: Chapel Hill, NC
Programs: UA GS; Former Alaska MVPG75/DL Diamond/NW Platinum/BA Gold
Posts: 942
I don't think I've ever seen the SFO polaris lounge with fewer than 50 (midday with all the departures between noon and 2pm). To be sure, not overcrowded, but far from empty.
Jun 7, 2019, 2:18 pm
#1317
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,614
Not really surprised. I have been there now 3 times and the first time was literally the second day it was open so it was very empty, I don't think some pax even realized it was avaiable. The next couple of times were all prior to the after flight to FRA/CDG. I was actually surprised myself it was so dead prior very popular flights. But YMMV
Jun 10, 2019, 3:15 pm
#1318
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,394
On a Sunday around 4pm the SFO PL was more or less deserted, but that's not particularly surprising given the time.
Jun 13, 2019, 1:14 pm
#1319
Join Date: Jan 2019
Location: SFO, EWR
Programs: UA Plat
Posts: 5
Free drinks on PS routes?
Hope this is the right place to ask - I was under the impression that for Economy Plus, alcoholic beverages are free on PS routes. And, that seemed to have been the case for most of 2019 - until recently (about 4 weeks ago). Since, I have flown SFO-EWR round-trip twice, and all 4 times, flight attendants charged me for drinks. When I pointed out the rule, it was denied out-of-hand three times (but I was "gifted" a drink), the fourth time the very friendly FA checked with the parser who she said is on that route all the time, and he denied this rule - so I had to pay for a drink. Did United reverse its policy? Thank you!
Jun 13, 2019, 1:22 pm
#1320
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,369
Hope this is the right place to ask - I was under the impression that for Economy Plus, alcoholic beverages are free on PS routes. And, that seemed to have been the case for most of 2019 - until recently (about 4 weeks ago). Since, I have flown SFO-EWR round-trip twice, and all 4 times, flight attendants charged me for drinks. When I pointed out the rule, it was denied out-of-hand three times (but I was "gifted" a drink), the fourth time the very friendly FA checked with the parser who she said is on that route all the time, and he denied this rule - so I had to pay for a drink. Did United reverse its policy? Thank you!
https://www.united.com/web/en-US/con...83376A2B8BAEA1
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.