Jul 6, 2019, 9:31 pm

FlyerTalk Forums Expert How-Tos and Guides

Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service

Quote:

Originally Posted by United POLARIS FAQ

How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.

The first PS flights to/from EWR started 25 Oct 2015

Quote:

United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.

United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.

E+ passengers -- hot meals and drinks included

Quote:

Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.

Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)

Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"

other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10

FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.

Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.

Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.

Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}

Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}

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Feb 1, 2019, 8:02 pm

#1231

bdw1120

Join Date: Feb 2017

Programs: United GS; AA EXP; Marriott Ambassador

Posts: 174

Quote:

Originally Posted by HoyaSFOIAD

I switched nearly all my SFO-NYC from UA to B6. Mint is a better product that can usually be found at a meaningful discount. United certainly doesn’t miss my business on that route because they keep filling the front of the plane on those utterly insane fares.

Are most seats on those routes sold at deep discounted price via United's corporate contracts?

Feb 1, 2019, 8:03 pm

#1232

bdw1120

Join Date: Feb 2017

Programs: United GS; AA EXP; Marriott Ambassador

Posts: 174

Quote:

Originally Posted by amislove

Regarding the discussion of BOS-LAX, I just noticed that some domestic first class fares are now including carve-outs for BOS-LAX along with EWR-SFO/LAX and BOS-SFO. For example, fare basis LAA2AHFN BOS-SAN says

Code:

04.FLIGHT APPLICATION
THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN EWR
AND LAX.
AND
THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN EWR
AND SFO.
AND
THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN BOS
AND SFO.
AND
THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN BOS
AND LAX.

Compared to the same fare published last week, which said:

Code:

04.FLIGHT APPLICATION
THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN EWR
AND LAX.
AND
THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN EWR
AND SFO.
AND
THE FARE COMPONENT MUST NOT INCLUDE TRAVEL BETWEEN BOS
AND SFO.

I checked a few other markets and I see the same thing. Not sure what that means...

Did the same thing happen before BOS <-> SFO became p.s.? If so, could be a good indication that BOS <-> LAX may be added to p.s.

Feb 1, 2019, 8:13 pm

#1233

HoyaSFOIAD

Join Date: Oct 2015

Location: SFO

Programs: UA GS 1MM / Hilton Diamond / Bonvoy Gold / Hertz PC

Posts: 396

Quote:

Originally Posted by bdw1120

Are most seats on those routes sold at deep discounted price via United's corporate contracts?

I’m sure there’s discounts but im doubting deep. My former firm (very large) had one and the discounts were fair at best (see what I did there)

Feb 2, 2019, 5:37 am

#1234

cfischer

FlyerTalk Evangelist

Join Date: Aug 2005

Location: BOS/EAP

Programs: UA 1K, MR LTT, HH Dia, Amex Plat

Posts: 31,977

Quote:

Originally Posted by bdw1120

Did the same thing happen before BOS <-> SFO became p.s.? If so, could be a good indication that BOS <-> LAX may be added to p.s.

yup

Feb 2, 2019, 10:37 am

#1235

A Little Cow

Join Date: Jan 2019

Location: middle of nowhere, formerly TYO/EWR

Programs: UA 1K

Posts: 213

Flew BOS -> SFO the other day and was very impressed! I don't really ever fly domestic first class, but from a service/attentiveness level it was comparable with some of the international business class flights I've been on w/ foreign carriers. Proactively refilling drinks, taking coats, asking if I needed anything, etc. The food even exceeded expectations (ripe fruit, pleasant bread), although I wasn't expecting much with breakfast. Seemed definitely worth it with all the very cheap P fares they have on this specific route; B6 MINT always seems to be at least $100 more, although is probably worth it based on the reviews I've seen...

Feb 2, 2019, 5:06 pm

#1236

findark

FlyerTalk Evangelist

Join Date: Nov 2014

Location: MSP

Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found

Posts: 14,393

Quote:

Originally Posted by amislove

Currently it means that buying a ticket between BOS and LAX in First is a massive pain and the nonstop requires nearly full fare

Quote:

Originally Posted by bdw1120

Did the same thing happen before BOS <-> SFO became p.s.? If so, could be a good indication that BOS <-> LAX may be added to p.s.

No. They announced BOS/SFO as p.s. before doing almost anything else.. but this is probably a sign in favor of BOS/LAX because they have also scheduled lie-flat 752s for the route.

Feb 2, 2019, 11:27 pm

#1237

DELee

FlyerTalk Evangelist

Join Date: Jun 2010

Location: TOA

Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K

Posts: 20,061

Quote:

Originally Posted by findark

No. They announced BOS/SFO as p.s. before doing almost anything else.. but this is probably a sign in favor of BOS/LAX because they have also scheduled lie-flat 752s for the route.

752's do not a p.s./t.p.s. route make alone. UA had better add a few more daily flights - 1 or 2 a day doesn't cut it.

David

Feb 6, 2019, 8:41 am

#1238

RandomBaritone

Join Date: Jan 2013

Location: BOS

Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear

Posts: 2,306

Quote:

Originally Posted by findark

Currently it means that buying a ticket between BOS and LAX in First is a massive pain and the nonstop requires nearly full fare

Man, you weren’t kidding: as a point of reference, the LAX>BOS nonstops on 2/18 are over $1,900 up front, while SFO>BOS via LAX—utilizing the same LAX>BOS segment, in the same lie-flat seat—is just $412.

Crazy.

Feb 6, 2019, 9:14 am

#1239

tromer

Join Date: Jun 2011

Posts: 129

Quote:

Originally Posted by RandomBaritone

I previously noted this here.

They will sell you a non-PQD, non bonus PQM-earning buyup, though.

Feb 6, 2019, 11:41 am

#1240

anc-ord772

Join Date: Sep 2003

Location: LAX

Programs: UA MM | BA Silver

Posts: 7,192

DL will sell you LAX-BOS on a lie flat 752 for a far more reasonable amount.

Feb 6, 2019, 11:43 am

#1241

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 56,420

Quote:

Originally Posted by anc-ord772

DL will sell you LAX-BOS on a lie flat 752 for a far more reasonable amount.

Which is why I think this is an error in the published UA fares.

Can't explain why it hasn't been fixed though.

Feb 6, 2019, 1:22 pm

#1242

findark

FlyerTalk Evangelist

Join Date: Nov 2014

Location: MSP

Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found

Posts: 14,393

This is the kind of thing where if I needed to travel, I might try to get Reservations to yell at the rate desk. It would not change anything overnight, but it might push the change along. It's clearly an unintended error that will sort itself out eventually, but how soon is very unclear. They may be gearing up to add BOS/LAX as p.s. and publish a non-differential fare table.

Feb 6, 2019, 1:45 pm

#1243

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 56,420

Quote:

Originally Posted by findark

TIt's clearly an unintended error that will sort itself out eventually, but how soon is very unclear.

Should be good for upgrades though

Feb 6, 2019, 2:39 pm

#1244

IMissThe747

Join Date: May 2018

Location: Latin America and USA

Programs: UA 1K, Marriott Gold

Posts: 456

Question, and mods please move if I am asking in the wrong place.

I'm a 1K flying later this week EWR-SFO up front (p.s.). I know when I travel on an international itinerary I can bring one guest into the United Club with me. I also know that I can access the United Club even though not international because it is p.s.

The question is, am I allowed to bring a guest into the United Club with me in EWR when I'm flying on this p.s. itinerary that is not part of an international trip? I am not a club member - I only have access as United gold or above on international itinerary, or in this case because I'm flying p.s.

Feb 6, 2019, 2:46 pm

#1245

findark

FlyerTalk Evangelist

Join Date: Nov 2014

Location: MSP

Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found

Posts: 14,393

Quote:

Originally Posted by IMissThe747

No. Your access is only as a Business Class passenger, which does not include guest privileges.