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Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights - Questions and Experiences

Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights - Questions and Experiences

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Old Jul 6, 19, 1:29 pm   -   Wikipost
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Last edit by: WineCountryUA
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Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service

Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
The first PS flights to/from EWR started 25 Oct 2015
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.

United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
E+ passengers -- hot meals and drinks included
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)

Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"

other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10

FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.

Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.

Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.

Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
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Old Jun 14, 18, 11:00 am
  #286  
 
Join Date: Aug 2015
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Originally Posted by eisejm View Post
Did a RT EWR-SFO this week. Each flight had blankets. Haven't seen pillows in a while.
In economy or business?
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Old Jun 14, 18, 12:07 pm
  #287  
 
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Originally Posted by PTahCha View Post
Pillows and blankets for business class for sure. Crap shoot for economy - sometimes yes, other times no.
Originally Posted by fumje View Post
In economy or business?
Sorry, in economy.
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Old Jul 1, 18, 6:34 pm
  #288  
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EWR To LAX on 777 Still PS?

I just booked our trip to Europe. The return flight is via EWR and the EWR to LAX portion is on a 777 with the backward facing business class seats. I've never been on PS before so wondering if this would still be considered PS with its upgraded dining etc?
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Old Jul 1, 18, 6:38 pm
  #289  
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Yes, such as it is these days.
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Old Jul 1, 18, 6:38 pm
  #290  
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Originally Posted by seat38a View Post
I just booked our trip to Europe. The return flight is via EWR and the EWR to LAX portion is on a 777 with the backward facing business class seats. I've never been on PS before so wondering if this would still be considered PS with its upgraded dining etc?
PS ( or p.t.s.) is a route designation and is independent of the aircraft used. So, yes a 777 on EWR<>LAX is p.t.s. And service including food with be at standard p.t.s. service levels in both cabins.
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Old Jul 3, 18, 10:05 pm
  #291  
 
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Are there any routes that could potentially become p.s.? BOS-LAX, DCA/IAD-SFO, IAD-LAX, perhaps?
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Old Jul 3, 18, 11:02 pm
  #292  
 
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BOS-LAX maybe. It's a solid premium transcon route for JetBlue, and Delta... Well, there was half of an attempt. Some Delta flights between BOS-LAX are Delta One, others are regular domestic first.

On that note, I think Delta is cutting corners on their domestic premium transcon product faster than United.
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Old Jul 3, 18, 11:10 pm
  #293  
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Originally Posted by nycflyer222 View Post
Are there any routes that could potentially become p.s.? BOS-LAX, DCA/IAD-SFO, IAD-LAX, perhaps?
Unless UA decreases the frequency of its existing premium trans routes or pulls aircraft off of international routes, like TATL 752s, there is not enough appropriate aircraft to handle additional routes and none are in the future aircraft acquisition plan. So don't dream too much.
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Old Jul 4, 18, 8:27 am
  #294  
 
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Reality is that only mint has the cost structure to make some of these routes work. DL is loosing a lot of money on those new D1 routes they added that compete with B6. And add on top of that, BOS-SFO probably used up all the premium air frames that UA has. They are not going to put lie flat out of IAD unless B6 enters those routes. So, BOS-LAX is the only possibility. Using domestic F is a problem since they are always the lowest prices. Lie flat is also a problem since there just isn't enough premium demand to generate high fares. DL is finding that now. They initially tried to sell D1 seats at $699. Now, there is always $549 available a couple of weeks out and they still can't sell out.
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Old Jul 4, 18, 8:44 am
  #295  
 
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Have have printed menus, hot towels, amenity kits, and Cowshed products been eliminated from these premium flights? I have taken three premium transcontinental flights in recent days and noticed several apparent changes. No printed menu or scented hot towels were provided, and the restrooms were not stocked with the usual Cowshed amenities that I love. Also, I did not see amenity kits distributed. Disappointing, the death by a thousand cuts!
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Old Jul 4, 18, 9:04 am
  #296  
 
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Originally Posted by rch4u View Post
Have have printed menus, hot towels, amenity kits, and Cowshed products been eliminated from these premium flights? I have taken three premium transcontinental flights in recent days and noticed several apparent changes. No printed menu or scented hot towels were provided, and the restrooms were not stocked with the usual Cowshed amenities that I love. Also, I did not see amenity kits distributed. Disappointing, the death by a thousand cuts!
The hot towels and amenity kit are still listed on their website. In fact, they promise hot towel service twice - under the captions "Ease into your journey" and "Dine." Or course, United has never been known for their consistency.

https://www.united.com/web/en-US/con...-services.aspx
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Old Jul 4, 18, 9:40 am
  #297  
 
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Yeah, I was on a EWR - SFO in biz last night and thought it was odd that we were read the choices instead of given a menu.

It was still the same options (deli meat appetizer, choice of short rib, turbot, duck ravioli, sundae, and old fashioned) however.
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Old Jul 4, 18, 9:49 am
  #298  
 
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Originally Posted by seat38a View Post
I just booked our trip to Europe. The return flight is via EWR and the EWR to LAX portion is on a 777 with the backward facing business class seats. I've never been on PS before so wondering if this would still be considered PS with its upgraded dining etc?
I really enjoy those backward seats.

And, if you have a window sest, don't, under any circumstance, trade with someone with the four moddmi seats.
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Old Jul 4, 18, 10:08 am
  #299  
 
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Originally Posted by tphuang View Post
Reality is that only mint has the cost structure to make some of these routes work. DL is loosing a lot of money on those new D1 routes they added that compete with B6. And add on top of that, BOS-SFO probably used up all the premium air frames that UA has. They are not going to put lie flat out of IAD unless B6 enters those routes. So, BOS-LAX is the only possibility. Using domestic F is a problem since they are always the lowest prices. Lie flat is also a problem since there just isn't enough premium demand to generate high fares. DL is finding that now. They initially tried to sell D1 seats at $699. Now, there is always $549 available a couple of weeks out and they still can't sell out.
I've been watching a D1 BOS-LAX flight later this month and the pricing is wild. It started at $899, and at random intervals plummets to $499. After a few days the price jumps back to $899. Too bad it wasn't $499 when I purchased. In May I was surprised I snagged a $699 fare on the same route. Love lie flat nonstop to LA from BOS, but I think it is a challenging pricing environment. BTW, UA never gets my business on this route because of the domestic F product.
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Old Jul 4, 18, 2:26 pm
  #300  
 
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Originally Posted by rch4u View Post
Have have printed menus, hot towels, amenity kits, and Cowshed products been eliminated from these premium flights? I have taken three premium transcontinental flights in recent days and noticed several apparent changes. No printed menu or scented hot towels were provided, and the restrooms were not stocked with the usual Cowshed amenities that I love. Also, I did not see amenity kits distributed. Disappointing, the death by a thousand cuts!
On an SFO-EWR yesterday there was no printed menu, but thought I saw a small black zipper kit stowed in the cubby above my seat. Also offered a hot towel. Don't remember on the restroom products.

Dessert cart was still fully stocked.

Old fashioned cocktail boarded.

Still handing out the wraps before landing.

I'd rather have better wine and app / main quality than the amenity kit or wraps.
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