Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s. Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom theyll also receive a complimentary hot entre, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
#1126
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,324
Ok, so if I am trying pick a premium transcontinental flight that I can get a lower priced paid upgrade to first. I should look for ZN and P inventory on the flight.
This is a good opportunity to use my $400 in vouchers before they expire and experience my first lie flat seat
This is a good opportunity to use my $400 in vouchers before they expire and experience my first lie flat seat
#1127
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,275
Ok, so if I am trying pick a premium transcontinental flight that I can get a lower priced paid upgrade to first. I should look for ZN and P inventory on the flight.
This is a good opportunity to use my $400 in vouchers before they expire and experience my first lie flat seat
This is a good opportunity to use my $400 in vouchers before they expire and experience my first lie flat seat
#1128
Join Date: Jan 2016
Posts: 621
Findark, Im hoping youre right about ZN being the key fare class. Lots of ZN>0 but P0 flights when I look at availability. I wont buy a Z fare, never mind D, but will happily take a K->ZN buy up for $309 on PS flight every time.
#1129
Join Date: Sep 2017
Programs: WN A-list., Marriott Plat, National EX, UA Silver
Posts: 289
Can anyone confirm if this true? After reading my voucher terms I do not see anything the prohibits using for buy ups as long as it is on a United or United Express flight.
#1130
Join Date: Jan 2016
Posts: 621
If I remember correctly, none of the online systems enable vouchers during the upgrade process, but you might find a friendly phone agent who can take the voucher.
#1131
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,839
#1132
Join Date: May 2011
Location: EWAARGHHH
Programs: UAL: 1K; MAR: T
Posts: 49
Is RPU close to impossible on Sunday late night SFO/LAX departure and Monday early morning EWR arrival flights?
#1133
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,299
#1134
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,299
When did they miniaturize the pillows on ps?
Made me think back wistfully to when these were three class flights and they gave you so many pillows in F that everyone could play Mr. Pillows.
Not very premium these days.
Made me think back wistfully to when these were three class flights and they gave you so many pillows in F that everyone could play Mr. Pillows.
Not very premium these days.
#1135
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,953
#1136
Join Date: Mar 2017
Location: SFO
Programs: DL PM, UA PM
Posts: 56
Sorry if this has been addressed elsewhere in the thread, but there's quite a lot to read through.
Anyway, maybe I'm just unlucky, but it seems like a decent percentage of the crews on these routes don't know about the free alcohol in E+ policy on these flights:
https://www.united.com/web/en-US/con...-services.aspx
I flew EWR->SFO recently and when the first drink service came around the flight attendant wanted to charge me for a beer (I'm PM, not 1K). I mentioned that it was supposed to be free in E+ on these flights and after a little bit of back and forth where she claimed how that was only for 1Ks (the policy for most domestic flights) I finally got her to go ask the purser who confirmed alcohol was free.
Then though, when the second drink service came around I again order a beer, this time from a different flight attendant. She also didn't know this was the policy, so I start explaining again, but the flight attendant from the first service overhears us and claims that it's a one drink per flight policy. At that point I was tired of quibbling, so I just gave up and gave the beer back, but does anyone know if there really is a "one-free-drink" policy for these flights? That's obviously the usual policy for 1Ks on regular domestic flights, but the website I linked above says "free alcoholic beverages" (as in plural), whereas the page that lists the 1K benefit clearly says one-drink per flight.
I've only flown these premium transcon routes a handful of times since status matching from DL earlier this year, but this is already the second flight I've been on where the flight crew didn't know this policy. Does this happen to others, or did I just get unlucky?
Anyway, maybe I'm just unlucky, but it seems like a decent percentage of the crews on these routes don't know about the free alcohol in E+ policy on these flights:
https://www.united.com/web/en-US/con...-services.aspx
I flew EWR->SFO recently and when the first drink service came around the flight attendant wanted to charge me for a beer (I'm PM, not 1K). I mentioned that it was supposed to be free in E+ on these flights and after a little bit of back and forth where she claimed how that was only for 1Ks (the policy for most domestic flights) I finally got her to go ask the purser who confirmed alcohol was free.
Then though, when the second drink service came around I again order a beer, this time from a different flight attendant. She also didn't know this was the policy, so I start explaining again, but the flight attendant from the first service overhears us and claims that it's a one drink per flight policy. At that point I was tired of quibbling, so I just gave up and gave the beer back, but does anyone know if there really is a "one-free-drink" policy for these flights? That's obviously the usual policy for 1Ks on regular domestic flights, but the website I linked above says "free alcoholic beverages" (as in plural), whereas the page that lists the 1K benefit clearly says one-drink per flight.
I've only flown these premium transcon routes a handful of times since status matching from DL earlier this year, but this is already the second flight I've been on where the flight crew didn't know this policy. Does this happen to others, or did I just get unlucky?
#1137
Join Date: Jan 2012
Location: SFO
Programs: UA-1K
Posts: 308
Sorry if this has been addressed elsewhere in the thread, but there's quite a lot to read through.
Anyway, maybe I'm just unlucky, but it seems like a decent percentage of the crews on these routes don't know about the free alcohol in E+ policy on these flights:
https://www.united.com/web/en-US/con...-services.aspx
I flew EWR->SFO recently and when the first drink service came around the flight attendant wanted to charge me for a beer (I'm PM, not 1K). I mentioned that it was supposed to be free in E+ on these flights and after a little bit of back and forth where she claimed how that was only for 1Ks (the policy for most domestic flights) I finally got her to go ask the purser who confirmed alcohol was free.
Then though, when the second drink service came around I again order a beer, this time from a different flight attendant. She also didn't know this was the policy, so I start explaining again, but the flight attendant from the first service overhears us and claims that it's a one drink per flight policy. At that point I was tired of quibbling, so I just gave up and gave the beer back, but does anyone know if there really is a "one-free-drink" policy for these flights? That's obviously the usual policy for 1Ks on regular domestic flights, but the website I linked above says "free alcoholic beverages" (as in plural), whereas the page that lists the 1K benefit clearly says one-drink per flight.
I've only flown these premium transcon routes a handful of times since status matching from DL earlier this year, but this is already the second flight I've been on where the flight crew didn't know this policy. Does this happen to others, or did I just get unlucky?
Anyway, maybe I'm just unlucky, but it seems like a decent percentage of the crews on these routes don't know about the free alcohol in E+ policy on these flights:
https://www.united.com/web/en-US/con...-services.aspx
I flew EWR->SFO recently and when the first drink service came around the flight attendant wanted to charge me for a beer (I'm PM, not 1K). I mentioned that it was supposed to be free in E+ on these flights and after a little bit of back and forth where she claimed how that was only for 1Ks (the policy for most domestic flights) I finally got her to go ask the purser who confirmed alcohol was free.
Then though, when the second drink service came around I again order a beer, this time from a different flight attendant. She also didn't know this was the policy, so I start explaining again, but the flight attendant from the first service overhears us and claims that it's a one drink per flight policy. At that point I was tired of quibbling, so I just gave up and gave the beer back, but does anyone know if there really is a "one-free-drink" policy for these flights? That's obviously the usual policy for 1Ks on regular domestic flights, but the website I linked above says "free alcoholic beverages" (as in plural), whereas the page that lists the 1K benefit clearly says one-drink per flight.
I've only flown these premium transcon routes a handful of times since status matching from DL earlier this year, but this is already the second flight I've been on where the flight crew didn't know this policy. Does this happen to others, or did I just get unlucky?
Our premium transcontinental routes now offer seasonal menus crafted by renowned chefs and distinctive amenities inspired by these four iconic cities, so you can get a taste of your destination before you arrive. This includes both travelers in United Business and everyone in sitting in the Economy Plus section Economy Plus travelers now enjoy a complimentary hot entre, fruit and dessert, as well as complimentary alcoholic beverages
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom theyll also receive a complimentary hot entre, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail, champagne and more.
https://www.united.com/web/en-US/con...-services.aspx
#1138
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,924
...Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom theyll also receive a complimentary hot entre, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail, champagne and more....
If the FAs give each E+ passenger one alcoholic beverage, they will have served beverages to travelers. The language actually does not explicitly promise beverages to each passenger (although that is what UA intends).
Not only that, but language states UA will provide their E+ travelers a choice of beverages. Again, choice does not explicitly imply more than one.
UA needs some nit-pickers to help them with their language/phrasing. Be interesting to see how the FA policy manual is written.
Last edited by IAH-OIL-TRASH; Aug 17, 2018 at 8:20 pm
#1139
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Flew on Tuesday and don't remember anything changed, though I kept my pillow off to the side so don't remember exactly the size.
#1140
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,299
One way that we're enhancing the inflight experience for our most frequent flyers is by offering MileagePlus members with Premier 1K status free alcoholic beverages and snacks in United Economy. If youre a member with Premier 1K status, you'll receive one free alcoholic beverage and one free Choice Menu food item when traveling in United Economy on any United- or United Express-operated flight system-wide, subject to availability on your flight.
And on the webpage discussing the ps E+ benefit, they describe it as equivalent to the premium cabin benefit:
Alcoholic beverages are complimentary in premium cabins on all flights and in Economy Plus on premium transcontinental flights.
Obviously premium cabin passengers are not limited to a single drink.
Today mine was small and lumpy. Like those horrible old ones under Smisek, only smaller. Nothing like what you get in international Polaris.
Last edited by WineCountryUA; Aug 17, 2018 at 8:39 pm Reason: merging consecutive posts by same member