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Old Oct 21, 2015, 11:14 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

These are the two rules for this thread:
  1. Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
  2. Any member who can post a constructive, patient answer is welcome to reply.

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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...

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Old Oct 5, 2015, 10:30 am
  #46  
 
Join Date: Aug 2015
Posts: 8
Why do some reservations show mileage info and others don't?
On United.com, I go to my reservations page and 'view' a reservation. On some of my reservations, there is a section under "Traveler(s)" that shows "Mileage Plus Earnings" including Award miles, PQS, PQD, and PQM. On other reservations, this section is absent. Why?

These are all paid, ticketed, confirmed reservations (not award travel).

Thanks.
drewmcmanus is offline  
Old Oct 5, 2015, 10:40 am
  #47  
 
Join Date: Jun 2009
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Originally Posted by SuperFlyBoy
I guess I was initially correct about the database having to be updated*A-wide...
Indeed.
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Old Oct 5, 2015, 1:06 pm
  #48  
Moderator: United Airlines
 
Join Date: Jun 2007
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Posts: 66,852
Originally Posted by altbg
I had a couple of schedule changes happening over the last two weekends and a couple of segments that were changed to a 777 the BusinessFirst cabin is listed as simply Business and GlobalFirst as First. Is this a recent change? As far as I can remember UA hasn't used the terms Business and First on 3-class aircraft for a while. ...
Those terms are still used for North American flights (even on flights with the lie flat seats). Only official BF flights contained in North America are PS flights.

Originally Posted by drewmcmanus
On United.com, I go to my reservations page and 'view' a reservation. On some of my reservations, there is a section under "Traveler(s)" that shows "Mileage Plus Earnings" including Award miles, PQS, PQD, and PQM. On other reservations, this section is absent. Why?

These are all paid, ticketed, confirmed reservations (not award travel).

Thanks.
There have been many issues with that display, see http://www.flyertalk.com/forum/unite...t-removed.html . As to why some still show the info, not idea -- but be care using the info.
WineCountryUA is offline  
Old Oct 5, 2015, 1:12 pm
  #49  
 
Join Date: Jul 2015
Posts: 12
I am a lowly Silver status. I tried to use miles to upgrade to Business on my flight from DEN-->NRT-->SIG. I have a confirmed upgrade on NRT-->SIN but waitlisted for DEN -->NRT. There are 14 business class seats remaining.

I am super worried that if I don't get upgraded I will end up in a middle seat in economy (not even an aisle in economy plus!) for 14 hours. Should I just go ahead and cancel my upgrade request so I have a confirmed economy plus aisle seat?
becknuts is offline  
Old Oct 5, 2015, 1:17 pm
  #50  
Moderator: United Airlines
 
Join Date: Jun 2007
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Originally Posted by becknuts
.... I am super worried that if I don't get upgraded I will end up in a middle seat in economy (not even an aisle in economy plus!) for 14 hours. Should I just go ahead and cancel my upgrade request so I have a confirmed economy plus aisle seat?
To be waitlisted for an upgrade you should already have an economy seat assignment. If you done, go away and select one now. As a Silver, you will not have "free" access to E+ until checkin but if not cleared at that point you should also check for an E+ seat.

I you pay for earlier E+ access and the upgrade clears, the E+ fee will be refunded.
WineCountryUA is offline  
Old Oct 5, 2015, 1:23 pm
  #51  
 
Join Date: Jul 2015
Posts: 12
Originally Posted by WineCountryUA
To be waitlisted for an upgrade you should already have an economy seat assignment. If you done, go away and select one now. As a Silver, you will not have "free" access to E+ until checkin but if not cleared at that point you should also check for an E+ seat.

I you pay for earlier E+ access and the upgrade clears, the E+ fee will be refunded.
Thank you! Actually, good point- I have a seat assignment for the DEN-->NRT, it is NRT -->SIN (7 hours) where my seat assignment is in first class so if I refuse the upgrade when I get to the airport, I won't know where I will sit for that leg.

Any idea what the chances are of an upgrade for that route? I am just thinking if there is *no way* then I would cancel my request. The flight is October 16th, so not too far in the future but I heard that even when using miles to upgrade the chances are slim.
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Old Oct 5, 2015, 1:45 pm
  #52  
Moderator: United Airlines
 
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Originally Posted by becknuts
... Actually, good point- I have a seat assignment for the DEN-->NRT, it is NRT -->SIN (7 hours) where my seat assignment is in first class so if I refuse the upgrade when I get to the airport, I won't know where I will sit for that leg. ...
"Refusing" an upgrade does require your original fare class to be available when you make that request.

Originally Posted by becknuts
... Any idea what the chances are of an upgrade for that route? ...
http://www.flyertalk.com/forum/unite...ht-2015-a.html
Originally Posted by becknuts
... I heard that even when using miles to upgrade the chances are slim.
Use of Miles is not the issue, since all upgrades for that flight must be supported and there is no difference in priority between miles and GPUs. However, status and then fare class are the key prioritization factors.
WineCountryUA is offline  
Old Oct 5, 2015, 2:07 pm
  #53  
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Originally Posted by EmailKid
When I downgraded to United MileagePlus Card that has no fee I no longer showed up on u/g lists.
Which MP card has no fee?
joshwex90 is offline  
Old Oct 5, 2015, 3:46 pm
  #54  
 
Join Date: Jun 2012
Posts: 249
My sister bought a United economy RT ticket to Chicago for roughly $300. I did not realize she would go ahead and purchase it already - I have a certificate that I wanted her to use for $175. Can I retroactively apply it to the billing/reservation and expect a "refund" on the credit card?

I know this is potentially a pipedream but figured I would ask just in case!
nygiants242 is offline  
Old Oct 5, 2015, 3:51 pm
  #55  
Moderator: United Airlines
 
Join Date: Jun 2007
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Posts: 66,852
Originally Posted by nygiants242
My sister bought a United economy RT ticket to Chicago for roughly $300. I did not realize she would go ahead and purchase it already - I have a certificate that I wanted her to use for $175. Can I retroactively apply it to the billing/reservation and expect a "refund" on the credit card? ...
Sorry no -- the cert's T&Cs explicitly disallowed applying to already purchased tickets.
WineCountryUA is offline  
Old Oct 5, 2015, 4:59 pm
  #56  
 
Join Date: Oct 2011
Location: BUR / LAX
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Posts: 1,552
Originally Posted by nygiants242
My sister bought a United economy RT ticket to Chicago for roughly $300. I did not realize she would go ahead and purchase it already - I have a certificate that I wanted her to use for $175. Can I retroactively apply it to the billing/reservation and expect a "refund" on the credit card?
Originally Posted by WineCountryUA
Sorry no -- the cert's T&Cs explicitly disallowed applying to already purchased tickets.
WineCountry is 100% right, but... Probably slim chances here, but if she's within 24 hours she could cancel and get a refund and then you could book a new reservation using the certificate. Assumes she's within the free cancel period and that a good fare is still available, of course, but I did something similar last month and the slight fare difference was outweighed by the free voucher money so I was happy.
abaheti is offline  
Old Oct 5, 2015, 7:11 pm
  #57  
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
Originally Posted by joshwex90
Which MP card has no fee?
Mine is a Visa.

Says UNITED in top left, CHASE top right, and MileagePlus Card in the middle above the raised numbers.

I don't think it awards miles for anything but UA or UAL.com booked flights IIRC.

Since I don't use it right now, had to wait until I got home to look at it.
EmailKid is offline  
Old Oct 5, 2015, 7:34 pm
  #58  
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Posts: 52,140
Originally Posted by EmailKid
I don't think it awards miles for anything but UA or UAL.com booked flights IIRC.
I haven't heard of that one. I know they used to have a no-fee card that gave one mile per two dollars spent, but I don't know if they still offer it.
mahasamatman is offline  
Old Oct 5, 2015, 8:29 pm
  #59  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
Originally Posted by EmailKid
Mine is a Visa.

Says UNITED in top left, CHASE top right, and MileagePlus Card in the middle above the raised numbers.

... .
United MileagePlus® Awards Card
No fee
1 mile for $2 spend (I think)
Seem to primarily offered as a downgrade option for those not wanting to pay a fee -- not available for direct application.

http://www.flyertalk.com/forum/unite...ering-old.html (not much info )
WineCountryUA is offline  
Old Oct 5, 2015, 8:38 pm
  #60  
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
 
Join Date: Aug 2002
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Originally Posted by mahasamatman
I know they used to have a no-fee card that gave one mile per two dollars spent, but I don't know if they still offer it.
Originally Posted by WineCountryUA
United MileagePlus® Awards Card
No fee
1 mile for $2 spend (I think)
Seem to primarily offered as a downgrade option for those not wanting to pay a fee -- not available for direct application.
OK, that 1 for 2 sounds right now that you reminded me.

And yes, I specifically said that I wanted to cancel because of the fee, and this is what I was offered (and accepted). And while Awards may be part of the name, nowhere on the card is that written.
EmailKid is offline  



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