What Lodging Choices Are Offered by UA at O'Hare (ORD) During IRROPS?
#2
Join Date: Nov 2008
Location: Rapid City South Dakota
Programs: UA 1K, ICH Platinum Ambassador, Hyatt Platinum
Posts: 105
Last month after a delayed flight was going to cause a missed connection United put us up at the Hyatt Regency O'Hare. Also gave us $45.00 in food vouchers which we were able to use at the hotel.
Last edited by Mollyann500; Oct 15, 2015 at 4:34 pm
#3
Join Date: Mar 2010
Location: Illinois-downstate
Programs: UA 1K, UA MM, Marriott Platinum
Posts: 955
A family member was put up at the Hyatt. Note: this is NOT the Hyatt Regency OHare property, but another Hyatt on River Road, across the street from the Rivers Casino.
#4
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
#5
Join Date: Feb 2007
Location: Suburban Philadelphia
Programs: Marriott Lifetime Plat, IHG Gold
Posts: 3,392
#6
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
Programs: UA 1K 1.9MM, Marriott Titanium w/Lifetime Plat, Hilton LIfetime ♢, National Exec, Amex Plat
Posts: 5,722
I've been lucky to get the ORD Hilton pretty much every time in the last few years...Occasionally it has taken some prodding at the United Club, but they've always come through.
#7
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
#9
Join Date: May 2012
Location: Fort Lauderdale, Florida
Programs: IAMAW Local 368/HAL 2 Star Mariner
Posts: 740
Note that even if UAL does not provide lodging, O'Hare airport authorities may provide rudimentary lodging facilities -- image from Wiki:
SRC: http://www.flychicago.com/OHare/EN/A...-Services.aspx
Is United included on the list of Passenger Assistance Program airlines? Yes, they're cots and not a private suite at the Ritz, but at least ORD authorities are trying, which is definitely better than sleeping on linoleum ticketing hall floors.
-LPDAL
SRC: http://www.flychicago.com/OHare/EN/A...-Services.aspx
Passenger assistance program
Was your flight canceled and you must spend the night at O'Hare? When requested by the airlines, the Chicago Department of Aviation (CDA) will provide cots with a pillow, blanket and a Passenger Amenity Kit (toiletries) to help make your unplanned stay a bit more comfortable. Check with your airline to determine if the Passenger Assistance Program is available.
Was your flight canceled and you must spend the night at O'Hare? When requested by the airlines, the Chicago Department of Aviation (CDA) will provide cots with a pillow, blanket and a Passenger Amenity Kit (toiletries) to help make your unplanned stay a bit more comfortable. Check with your airline to determine if the Passenger Assistance Program is available.
-LPDAL
Last edited by LPDAL; Oct 16, 2015 at 7:14 am
#10
Join Date: May 2010
Posts: 263
I was put up at the Hilton O'Hare and given meal vouchers that were good either at the hotel or could be used at the terminal restaurants. Decided I would use at the hotel as I wanted to get checked in, drop off my bag etc. Went to the sports bar in the hotel - burger, fries, a couple of beers, +taxes + tip came out to more than $60! Ouch. Shouldnt have been surprised that I had to dig into my own pocket, but still was. LOL
#11
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I was put up at the Hilton O'Hare and given meal vouchers that were good either at the hotel or could be used at the terminal restaurants. Decided I would use at the hotel as I wanted to get checked in, drop off my bag etc. Went to the sports bar in the hotel - burger, fries, a couple of beers, +taxes + tip came out to more than $60! Ouch. Shouldnt have been surprised that I had to dig into my own pocket, but still was. LOL
#12
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,407
For the record, the HR O'Hare has a club lounge (located in the main building on the lobby level, almost in the opposite corner from the front desk) while the Rosemont Hyatt has no lounge. [There's speculation that it might become a Hyatt Centrum (new brand) soon.]