Dec 30, 2015, 6:51 pm
Last edit by: dmodemd
Finally official!
"We now offer Global Services and 1K Premiers sitting in Economy a complimentary alcoholic beverage, plus free wine and beer for all Economy customers on long-haul international flights. "
https://unitedairtime.com/our-storie...des-from-2015/
"We now offer Global Services and 1K Premiers sitting in Economy a complimentary alcoholic beverage, plus free wine and beer for all Economy customers on long-haul international flights. "
https://unitedairtime.com/our-storie...des-from-2015/
http://www.flyertalk.com/forum/united-airlines-mileageplus/1740529-complimentary-food-beverage-global-services-1k-members-when-seated-economy.html
Eff. 7 Oct. 2015 - First Alcoholic Drink in Economy free for GS and 1K.
Oct 17, 2015, 8:44 pm
#151
Join Date: Oct 2012
Location: PDX/HIO
Programs: AS MVPG; Hertz Pres; Tanquery Million Minier
Posts: 375
Was offered a free drink on the early a.m. PDX - ORD on Friday.
While I appreciate the offer, and the gesture that UA is trying to make things less miserable in coach for 1Ks and GS' I'm not sure what good offering a free drink at 7a is for anyone. And for those of us that don't drink while traveling for work, this is all for naught. I'm not complaining, because honestly nothing changes, but I suppose it would be nice to expand this to something more. Even if it was just a bottle of water.
.02 deposited. Flame away.
While I appreciate the offer, and the gesture that UA is trying to make things less miserable in coach for 1Ks and GS' I'm not sure what good offering a free drink at 7a is for anyone. And for those of us that don't drink while traveling for work, this is all for naught. I'm not complaining, because honestly nothing changes, but I suppose it would be nice to expand this to something more. Even if it was just a bottle of water.
.02 deposited. Flame away.
You could always ask for a mini bottle of something and save it for later. (To the extent that they have anything you might want to have when other options are available.)
Oct 17, 2015, 9:29 pm
#152
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
By asking for it do they limit to people that want a drink and are willing to ask for it?
That isn't 'Surprise and delight' that's more like 'Hope and beg'.
Of course, by the size of BG1 lately, this is going to cost them a fortune...
Oct 17, 2015, 10:06 pm
#153
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,013
Eff. 7 Oct. 2015 - First Alcoholic Drink in Economy free for GS and 1K.
Snack boxes for 1K's in coach should be comped. End of discussion. Get with the program UA.
Oct 17, 2015, 10:16 pm
#154
Join Date: Sep 2010
Posts: 217
Some stations are not very good about providing a passenger manifest, especially for UAX flights. On mainline UAL flights the FA's can use their Link (aka iPhone 6+) to view customer information but UAX flights are left to the mercy of the departure station's compliance with printing an Inflight Final Report.
Oct 18, 2015, 3:30 am
#155
Join Date: Aug 2013
Location: YYZ
Programs: United 1K,CX GOLD,SPG GOLD, Club Carlson GOLD, Accor PLAT, Amex PLAT
Posts: 219
Eff. 7 Oct. 2015 - First Alcoholic Drink in Economy free for GS and 1K.
Just flew YYZ>IAD>LHR as a 1K and received no offer on either. Mind you, wine/beer was free on the flight to London.
This year and 85K miles I've yet to receive one acknowledgment of status or loyalty. I feel like the acknowledgment that comes with the drink offer is almost more valuable. Mind you, a beer or two and a snack in Y doesn't seem like it should non-existent for people who spend weeks in the air over the year on your airline.
This year and 85K miles I've yet to receive one acknowledgment of status or loyalty. I feel like the acknowledgment that comes with the drink offer is almost more valuable. Mind you, a beer or two and a snack in Y doesn't seem like it should non-existent for people who spend weeks in the air over the year on your airline.
Oct 18, 2015, 11:31 am
#156
Join Date: Oct 2010
Location: LAX
Programs: UA 1k MM, HHonors Diamond
Posts: 256
For what it's worth
On UX three days ago and FA said she'd read a memo sent to her the previous week and knew about the free drink. She said that a lot of her co-workers never bother.
The bad part is when I asked more about the memo and she said it was a limited gesture for three months and that is was ending January 6th.
Anyone else heard this?
The bad part is when I asked more about the memo and she said it was a limited gesture for three months and that is was ending January 6th.
Anyone else heard this?
Oct 18, 2015, 12:38 pm
#157
Join Date: Nov 2013
Programs: UA 1k 1mil. Marriott Titanium
Posts: 202
this way they won't need to mail out the drink certificates
Oct 18, 2015, 1:38 pm
#158
Join Date: Dec 2009
Location: New York, NY
Programs: Hyatt GLOB, Marriott Lifetime PLT, UA 1K 1MM.
Posts: 1,728
anecdotal data point, on UA1054 EWR-LAS in Y. just sitting here and when the FA made the drink and food runs, i said i didn't want anything because i wasn't thirsty or hungry. on the second beverage service, i said no thanks again, and the FA jokingly started going "ahhh are you suuuuure you don't want a wine or anything?" i cave and ask for a bottle of white because my willpower isn't all that strong, and hands it over saying "we'll take care of you."
free drink! hooray!
free drink! hooray!
Oct 18, 2015, 4:53 pm
#159
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
Nothing on UA1570 Oct 18
Just got off UA1570 SFO-BOS. Wasn't offered any complimentary drinks during either beverage service or anytime in between.
Oct 18, 2015, 5:26 pm
#160
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Oct 18, 2015, 8:13 pm
#161
Join Date: Jan 2008
Location: IAH
Programs: UA Platinum, AA, HH Silver, MR Platinum
Posts: 143
Flew IAH-PHL and back over the weekend. On the outward leg, I ordered a drink and was informed (after ordering) that it was complimentary as I was on the GS/1K list. On the return leg, I was proactively offered a complimentary cocktail before the general beverage service began. The FA on the return trip encouraged me to speak up if the complimentary drink wasn't offered, since not all of her colleagues had "gotten the message" yet.
Oct 18, 2015, 11:08 pm
#162
Join Date: Aug 2013
Location: LAS HNL
Programs: DL DM, 5.7 MM, UA 3.1 MM, MARRIOTT PLATINUM, AVIS FIRST, Amex Black Card
Posts: 4,479
How could they have not "gotten the message yet"? Does UA inform them via snail mail. I do not think so. The FA's should be required to read their email messages from their employer every week. If not, they should be sent to IAH or ORD for retraining. If they are not reading the little things like ONE free drink in Y, when other carriers already offer multiple free drinks for their elite in Y for free. What safety items are the missing? One free drink is a joke to begin with.
Oct 18, 2015, 11:39 pm
#163
Join Date: Nov 2013
Location: CO
Programs: UA OG-1K, Marriott Plat, Hertz PC
Posts: 1,360
In the old days they could have run this as a nice thing to do that seemed very personal. In the days of interweb chat boards, we can all know and analyze its implementation.
In the old days , if you were a 1K and ordered a drink and the stewardess gave it to you, and winked and told you it was on them for being so loyal, that would generate a lot of good will.
Nowadays if you have to cite a chat forum to the flight attendant to get the free drink, it loses a bit of its charm. We all know what it supposed to be happening, rather than being surprised by it.
In the old days , if you were a 1K and ordered a drink and the stewardess gave it to you, and winked and told you it was on them for being so loyal, that would generate a lot of good will.
Nowadays if you have to cite a chat forum to the flight attendant to get the free drink, it loses a bit of its charm. We all know what it supposed to be happening, rather than being surprised by it.
Oct 18, 2015, 11:41 pm
#164
Join Date: Sep 2008
Location: San Diego, CA
Programs: United 1K 1MM; Alaska MVP100K; WOH Globalist; Bonvoy LT Platinum; HH Gold
Posts: 193
Had to ask for the free drink on SFO-HNL flight on 10/16. Wasn't questioned but it would have been nice if they had offered.
Oct 19, 2015, 4:35 am
#165
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
It's possible the email is being sent and not making it to the FAs.
Last edited by goalie; Oct 19, 2015 at 10:29 am Reason: off topic trolling comments removed