Aug 17, 15, 2:32 pm
Last edit by: WineCountryUA
Email from United sent to United MP Club Cardmembers 18 Aug 2015
Signs were first noticed starting 13 Aug 2015 at various clubs
Posting by UA Insider 17 Aug 2015
For general questions on UC access, see Consolidated "United Club Access Questions" Thread
Update about United Club access
Dear XXXXX,
We've been working on a variety of improvements to our United ClubSM program. To provide a more productive and relaxing experience, we're investing more than $100 million in renovating existing locations and building new spaces with expanded seating areas, more power outlets and upgraded Wi-Fi. We're also investing in a brand new complimentary food menu that you can now find at our hub locations across the U.S. and will be available soon at the rest of our locations.
To maintain and further improve the United Club experience, we're announcing the following change to our program:
■ Effective August 18, 2016, a same-day boarding pass for all United Club customers, including members, will be required for United Club access.
United Club membership is a benefit of your United MileagePlus® Club Card. With a United Club membership, you can still bring your spouse and children under 21, or up to two guests, into any United Club location.
Thank you for being a United MileagePlus® Club Cardmember, and we look forward to creating an even more comfortable and premium United Club experience for you.
Learn More
Dear XXXXX,
We've been working on a variety of improvements to our United ClubSM program. To provide a more productive and relaxing experience, we're investing more than $100 million in renovating existing locations and building new spaces with expanded seating areas, more power outlets and upgraded Wi-Fi. We're also investing in a brand new complimentary food menu that you can now find at our hub locations across the U.S. and will be available soon at the rest of our locations.
To maintain and further improve the United Club experience, we're announcing the following change to our program:
■ Effective August 18, 2016, a same-day boarding pass for all United Club customers, including members, will be required for United Club access.
United Club membership is a benefit of your United MileagePlus® Club Card. With a United Club membership, you can still bring your spouse and children under 21, or up to two guests, into any United Club location.
Thank you for being a United MileagePlus® Club Cardmember, and we look forward to creating an even more comfortable and premium United Club experience for you.
Learn More
I noticed this at JFK (that's ironic...) yesterday--
Someone else noted the sign at LGA in the United Club Access Thread ....
Someone else noted the sign at LGA in the United Club Access Thread ....
Hi everyone, some answers for you on this new policy:
- What about meetings/conference rooms? Will gate passes still be issued?
Customers can still reserve a conference room to use, with or without a same-day boarding pass. We will no longer issue gate passes for other uses.
- What about access after a redeye flight? Will this qualify as a "same-day" BP?
Yes, you will still be eligible to access the United Club after arriving off of a redeye flight.
- Will I be able to come in if I’m flying on another carrier?
Yes, you may use a same-day boarding pass on any carrier.
- What if my flight departs early in the morning, the following day (e.g. 12:30am)?
Yes, you will still be eligible to access the United Club.
Starting 18 Aug 2016:United Club Access (including members) Only w/ UA/*A Same-Day BP
Apr 9, 18, 12:55 pm
#721
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,796
I've experienced this as well. Speculation of course, but could be because UA wants to track data, e.g. do members use the guest privilege?; or to send the person being "guested" credit card offers; or perhaps to tag the member or guest in case something happens while in the club.
Apr 9, 18, 10:31 pm
#723
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,036
Apr 9, 18, 10:34 pm
#724
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.9MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 63,177
May 7, 18, 1:08 am
#725
Join Date: Jan 2010
Location: CLE
Programs: UA,WN,AA,DL, B6
Posts: 4,066
United Club and Boarding Pass
waa
Was in a Club over the week be. They asked me for a boarding pass. I know this was implemented the past year but you can't clear security without a pass unles this would be for a Club pre security to exclude employees from clubs.
Was in a Club over the week be. They asked me for a boarding pass. I know this was implemented the past year but you can't clear security without a pass unles this would be for a Club pre security to exclude employees from clubs.
Last edited by WineCountryUA; May 7, 18 at 10:14 am Reason: merged into exisiting discussion
May 7, 18, 4:46 am
#726
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,467
One can absolutely clear security without a BP.
This was discussed fully in the thread that arose last year. Surprised a new thread was felt necessary.
This was discussed fully in the thread that arose last year. Surprised a new thread was felt necessary.
May 7, 18, 8:03 am
#727
Join Date: Mar 2017
Location: West Orange, NJ
Programs: UA GS, HH Diamond, Hertz Pres.
Posts: 658
You can also clear security with a BP that doesn't get you access to a United Club.
May 7, 18, 8:05 am
#728
Join Date: Apr 2012
Location: DTW/MBS
Programs: UA 1K, HHonors Diamond, Hyatt Globalist, Formerly Starbucks Gold
Posts: 3,469
May 7, 18, 8:08 am
#729
Join Date: Mar 2017
Location: West Orange, NJ
Programs: UA GS, HH Diamond, Hertz Pres.
Posts: 658
May 7, 18, 10:24 am
#730
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.9MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 63,177
- an issue with airport workers and/or airline (not just UA) employees using UC membership for food access -- if you are at the airport hundreds of days annually, the incremental day cost of access is rather low.
- a desire to track the non-UA flight activity of UC members
