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Waiver Posted for SHARES Outage on July 8, 2015 - UA Has Resumed Operations

Old Jul 8, 2015, 8:53 am
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Last edit by: PV_Premier
UA.com waiver information:

Airports:
All cities

Original travel dates:
July 8, 2015

Flight changes:
The change fee and any difference in fare will be waived for new flights departing between July 8, 2015 and July 10, 2015, as long as travel is rescheduled in the same cabin (any fare class) and between the same cities as originally ticketed.
For wholly rescheduled travel departing after July 10, 2015, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued.
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Waiver Posted for SHARES Outage on July 8, 2015 - UA Has Resumed Operations

Old Jul 8, 2015, 7:23 am
  #61  
 
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Thumbs up

Originally Posted by DBCme
Has anyone informed United of the outage?
Funniest thing I've read this week!!^^
Billiken is offline  
Old Jul 8, 2015, 7:23 am
  #62  
 
Join Date: Oct 2010
Location: MSP
Posts: 482
Originally Posted by villox
Yeah but the text of the groundstop is still showing 13:15. I think that update time was automated, not sure if it was actually updated.
Good catch, the text was created at 12:40 (8:40 EDT). No updates since then I guess.
jacobac00 is offline  
Old Jul 8, 2015, 7:23 am
  #63  
 
Join Date: Sep 2012
Location: SEA
Programs: UA MP (1K, 1MM)
Posts: 268
Just heard that the system is booting back up and we'll be "boarding shortly" ... 6:22am PT @ SFO. We'll see how long these delays turn out to be ...
SFHokie is offline  
Old Jul 8, 2015, 7:23 am
  #64  
 
Join Date: Feb 2013
Programs: United American Delta
Posts: 4
LAX ground stop

Got to United Club 4:45am PDT.

LAX ground stop but just coming up now.
digitalbits6 is offline  
Old Jul 8, 2015, 7:23 am
  #65  
 
Join Date: Aug 2010
Location: Madison, WI
Programs: UA 1k, HH Diamond
Posts: 146
FWIW Pilots and FA's just boarded in MSN - GA just announced back up and running.

Also said no re-booking of connections since EVERYTHING is delayed
sosptuba is offline  
Old Jul 8, 2015, 7:24 am
  #66  
 
Join Date: Jul 2011
Location: In between IAD and DCA
Programs: UA Plat 1.1MM , Marriott Gold Elite, Hyatt Discoverist
Posts: 2,262
Originally Posted by SFHokie
Just heard that the system is booting back up and we'll be "boarding shortly" ... 6:22am PT @ SFO. We'll see how long these delays turn out to be ...
YAY! Hopefully this is good news

/system crashes for 24 more hours
UAL250 is offline  
Old Jul 8, 2015, 7:25 am
  #67  
 
Join Date: Jan 2013
Location: LA
Posts: 1,281
Originally Posted by UAL250
YAY! Hopefully this is good news

/system crashes for 24 more hours
Great, now we will get the new delay reasons: ATC (due to so many planes needing to get off the ground) & eventually weather (heard ORD is supposed to get some rain)
dank0014 is offline  
Old Jul 8, 2015, 7:26 am
  #68  
 
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Somebody forget to order the punch cards?
Billiken is offline  
Old Jul 8, 2015, 7:27 am
  #69  
 
Join Date: Jan 2009
Programs: UA 1K, EL Al ???, HHonors Diamond, Marriott Gold
Posts: 182
Originally Posted by dank0014
UA is very poor in crisis management like this....they just don't know how to communicate (look at all the other issues). UA really needs to hire some people that can manage the communications aspect.

Still nothing from United, but heck, top of Fox News website has breaking news. It's all over other major news station. CNN has it playing on the TV screens in the airport right now. Everywhere, except United.
They are tweeting other things. Someone (legal?) is telling them not to acknowledge. In this day in age, that makes you look like you are a complete idiot,moron, hiding something, criminal...
ElieW is offline  
Old Jul 8, 2015, 7:27 am
  #70  
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Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,165
Originally Posted by Billiken
Somebody forget to order the punch cards?
Hamsters were still sleeping
UA-NYC is offline  
Old Jul 8, 2015, 7:28 am
  #71  
 
Join Date: Jul 2011
Location: In between IAD and DCA
Programs: UA Plat 1.1MM , Marriott Gold Elite, Hyatt Discoverist
Posts: 2,262
SHARES Down, UA MAINLINE SYSTEM WIDE Groundstop - Wednesday July 8 2015

Reboarded flight 1537.
UAL250 is offline  
Old Jul 8, 2015, 7:29 am
  #72  
 
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
All United Flights Grounded

This sucks
HawkeyeFlyer is offline  
Old Jul 8, 2015, 7:29 am
  #73  
 
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
Now able to check flight status on united.com (wasn't able to before).
villox is online now  
Old Jul 8, 2015, 7:30 am
  #74  
 
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
CNBC has just reported that UA has said there is no time frame for a fix.


SunLover
SunLover is offline  
Old Jul 8, 2015, 7:30 am
  #75  
 
Join Date: Jul 2011
Location: In between IAD and DCA
Programs: UA Plat 1.1MM , Marriott Gold Elite, Hyatt Discoverist
Posts: 2,262
SHARES Down, UA MAINLINE SYSTEM WIDE Groundstop - Wednesday July 8 2015

Brush up those IT CV's people
UAL250 is offline  

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